Dapto Posted November 30, 2019 ID:1348048 Share Posted November 30, 2019 With Malwarebytes I'm getting what I believe to be fp's with parts of Code 42's Crashplan. When I quarantine the files Crashplan no longer can connect to its server and back-ups stop. Here's the threat scan log: Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 11/30/19 Scan Time: 3:33 PM Log File: 6db1e7ee-137e-11ea-8a73-0c9d92c2ca0c.json -Software Information- Version: 4.0.4.49 Components Version: 1.0.764 Update Package Version: 1.0.15578 License: Premium -System Information- OS: Windows 10 (Build 18362.476) CPU: x64 File System: NTFS -Scan Summary- Scan Type: Threat Scan Scan Initiated By: Manual Result: Completed Objects Scanned: 296527 Threats Detected: 2 Threats Quarantined: 0 Time Elapsed: 0 min, 42 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 0 (No malicious items detected) Registry Value: 1 Trojan.Starter.E.Generic, HKU\S-1-5-21-951794708-1484855528-2252583993-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|CRASHPLANSERVICEUSER, No Action By User, 6662, 767369, 1.0.15578, , ame, Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 0 (No malicious items detected) File: 1 Trojan.Starter.E.Generic, C:\USERS\MARK\APPDATA\LOCAL\PROGRAMS\CRASHPLAN\CRASHPLANSERVICE.VBS, No Action By User, 6662, 767369, , , , Physical Sector: 0 (No malicious items detected) WMI: 0 (No malicious items detected) (end) Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted November 30, 2019 ID:1348066 Share Posted November 30, 2019 Hello, This will be fixed in the next database update. You can unquarantine those two entries. Link to post Share on other sites More sharing options...
Dapto Posted November 30, 2019 Author ID:1348067 Share Posted November 30, 2019 Thanks! Link to post Share on other sites More sharing options...
Lumihiutale Posted December 6, 2019 ID:1349281 Share Posted December 6, 2019 Thank you! I've had to temporarily disable Malwarebytes to keep my backups running. Link to post Share on other sites More sharing options...
Porthos Posted December 7, 2019 ID:1349320 Share Posted December 7, 2019 5 hours ago, Lumihiutale said: Thank you! I've had to temporarily disable Malwarebytes to keep my backups running. Please follow the directions from the following article and post back the requested logs and we'll review to assist you. https://support.malwarebytes.com/docs/DOC-2396 Thank you Link to post Share on other sites More sharing options...
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