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Mickey123

By Mickey123
in Resolved Malware Removal Logs

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Mickey123

Mickey123

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Hello to everyone,

Each time i surf to different sites, i got malwarebytes premium to block the apps.bumpyardpro.com.

I emailed the owner of apps.bumpyardpro.com and he said he will ask malwarebytes , but he never answers me anymore.

Could someone tell me anything about apps.bumpyardpro.com?

here's the malware log:

Malwarebytes
www.malwarebytes.com

-Log Details-
Protection Event Date: 9/24/19
Protection Event Time: 4:09 PM
Log File: 82faddd6-decc-11e9-aa43-74d435e1bd17.json

-Software Information-
Version: 3.8.3.2965
Components Version: 1.0.625
Update Package Version: 1.0.12627
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, , Blocked, [-1], [-1],0.0.0

-Website Data-
Category: PUP
Domain: apps.bumpyardpro.com
IP Address: 52.212.81.15
Port: [50605]
Type: Outbound
File: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

(end)

bumpyardpro.txt

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Mickey123

Mickey123

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Hello dear Kevin,

When i enter that link https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/

malware blocks the address with the same PUP.

as i mentioned before, the same PUP is blocked my mb but i can still enter the sites.

Will the instructions above you gave me, will delete all my saved passwords?

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AdvancedSetup

AdvancedSetup

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Yes, passwords would be lost for Google.

If you're not saving, tracking your passwords then you really need to get those managed or you will not be able to safely use the computer.

 

Use Password Management software

Bitwarden
KeePass Password Safe

Make sure you use a strong master password
Then set the key transformation settings (the link below helps provide information on how to choose good settings)
https://pthree.org/2016/06/29/further-investigation-into-scrypt-and-argon2-password-hashing
KeePass Password Manager: Full Detailed Setup (good YouTube video on setup and using Keepass but choose the Argon2 method for Key transformation)

 

I highly suggest you contact Google Support if needed and get that rectified so that you do know your passwords.

 

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kevinf80

kevinf80

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Hiya Mickey123,

What is current situation with your PC, are the blocks only happening when you use Chrome or does it happen if alternative browser is used... Edge or Firefox.

The IP address does not seem to be malicious, neither does the URL...

https://whois.domaintools.com/52.212.81.15

https://cleantalk.org/blacklists/52.212.81.15

https://www.virustotal.com/gui/url/bfa7181c62c3e08abe8b4e3d5b3499ae2c87ed87341ab087496287e02c760505/detection

Maybe we need to move this to blocked website forum, lets wait and see what @AdvancedSetup thinks...

Chrome bookmarks can be saved by exporting to a folder of your choice and importing back from that saved folder, have a look at the following link..

Apologies for my sporadic responses, I have personal issues taking up most of my time..

Thank you,

Kevin..

Edited by kevinf80
typo
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AdvancedSetup

AdvancedSetup

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Hi again @Mickey123

Okay, since Kevin is having some issues I'll go ahead and continue for him.

Let's go ahead and try some other scans just to make sure, but ultimately this will probably still boil down to you needing to reset your browsers back to default which means all saved passwords will be lost. Please do not change passwords at this point unless you have another computer that is clean where you can make the password change.

 

 

 

Please run the following steps and post back the logs as an attachment when ready.

STEP 01

  • If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • If you don't have Malwarebytes 3 installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know on your next reply.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Right-click on the program and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan Now.
  • When finished, please click Clean & Repair.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Copy its content into your next reply.

 

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a checkmark here.
  • Please attach the Additions.txt log to your reply as well.

 

Thanks

Ron

 

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Mickey123

Mickey123

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Hi Staff,
I already totally clean chrome and all things in google and gmail, deleted %appdata% and program files and identities. installed chrome clean!
i already used to mb log tool to mb.
I did every thing and every thing is totally clean, i am after a format.

waiting for my ticket to update about mb logs.

sincerely thanks,
Mickey 

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AdvancedSetup

AdvancedSetup

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I don't think you need to format. Thousands of people are infected and cleaned up around the World every month. Yes, it does take time and effort to clean. Formatting is a drastic measure and if changes are not made you can eventually end up right back in the same place again.

We're trying to assist you - so please be patient and help us to help you.

Thanks

Ron

 

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AdvancedSetup

AdvancedSetup

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Okay, great. That is certainly a great way to stay protected. I will go ahead then and leave you with some information to help keep your system and your privacy protected going forward.

 

If you're not backing up your data and you're still using Google Chrome then you're just not serious about Privacy, Safety, and protecting your data. Malwarebytes is a fantastic program but you still need to back up your data and you still need to block scripts and Ads in your browser. 
If you're still using Google Chrome I would highly suggest you consider using Firefox instead. For more advanced users you might consider installing NoScript as well (it does have a higher learning curve though)

Help Secure your browsers
 
You may be interested in using our new Malwarebytes Browser Guard to help protect your browser from items that uBlock Origin or others don't target.

Please install uBlock Origin for your browsers to better protect your system.

FireFox, Chrome, Opera , Safari, Microsoft Edge
AdBlock Plus for Internet Explorer

How to use uBlock Origin to protect your online privacy and security | uBlock Origin tutorial 2018
This video tutorial above explains how to use uBlock Origin in advanced user mode and all the advanced settings to protect your online privacy and help prevent unwanted sites from changing your browser settings

Delete Cookies Automatically

Cookie AutoDelete plugin
Chrome  | Firefox 

Browser push notifications: a feature asking to be abused
HTTPS Everywhere
NOTHING TO HIDE documentary

Review your email and Office choices

Quit Gmail for free encrypted email - Tutanota
Why ProtonMail Is More Secure Than Gmail
LibreOffice - Free and open source office suite

Use Password Management software

Bitwarden
KeePass Password Safe

Make sure you use a strong master password
Then set the key transformation settings (the link below helps provide information on how to choose good settings)
https://pthree.org/2016/06/29/further-investigation-into-scrypt-and-argon2-password-hashing
KeePass Password Manager: Full Detailed Setup (good YouTube video on setup and using Keepass but choose the Argon2 method for Key transformation)

Encrypted Instant Messenger and Voice Calls

Riot
Signal
Wire
Wickr Me

Follow-up Reading

Everything you need to know about cybercrime
10 easy ways to prevent malware infection 
Keep your data backed up

 

Unless there is something else I will go ahead and close your topic soon.

Thank you for choosing Malwarebytes as your preferred security protection software and tell your friends and family too. We're here to help.

Ron

 

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Mickey123

Mickey123

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Hi dear Ron,

Thank you VERY MUCH!!!

1.I do always backup everything on my WDpr4100 raid 5.

2.why google chrome is not safe?

3.leave the tread open until i get the response from my ticket at malwarebytes so future seach on google will help people with the solution?!

4.I used noscript but it block every thing.

5.What is the difference between adblock/adblock plus?

Sincerely thank you,

Mickey from Israel

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AdvancedSetup

AdvancedSetup

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1. Please be careful and always keep a Master backup. If something goes wrong and you break something but don't realize it for a month then the change will be in your backup too.
2. The browser itself is safe. It's the largest marketing company in the World behind it, and has put in place hundreds of routines to track and manipulate your online experience.

Why I’m done with Chrome
https://blog.cryptographyengineering.com/2018/09/23/why-im-leaving-chrome/

Why You Should Stop Using Google Chrome
https://medium.com/digitalprivacywise/why-you-should-stop-using-google-chrome-6c934c9a827c

Goodbye, Chrome: Google’s Web browser has become spy software
https://www.washingtonpost.com/technology/2019/06/21/google-chrome-has-become-surveillance-software-its-time-switch/

13 reasons not to use Chrome
https://www.infoworld.com/article/3174828/13-reasons-not-to-use-chrome.html

3. Will do
4. Yes, it is an excellent program but can be difficult even for technically proficient users. There are videos on YouTube that help you to learn and train NoScript
5. There is Adblock and AdBlock Plus - Adblock has a bad reputation. The same for uBlock and uBlock Origin the uBlock has a bad reputation uBlock Origin does not.   https://amp.thehackernews.com/thn/2019/09/browser-chrome-extension-adblock.html
 

There is a ton of information I posted above which will take a lot of time to read, but as you have time I do encourage you to learn more about your computer and your privacy. In the long run it will be well worth the time taken now to help you out for many years to come.

Ron

 

 

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