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Malwarebytes reverted to Trial version

CharAp

By CharAp
in Resolved Malware Removal Logs

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CharAp

CharAp

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Posted

Windows 7 laptop with Malwarebytes 3.5.1 Premium licenced version expires in November 2018. At some point in the last six weeks laptop been infected with a Trojan. When I ran a Malwarebytes scan it found and quarantined satisfactorily but I noticed that the version had reverted to Trial version. I put activate code in and all back to Premium. Are there Trojans than can revert version of Malwarebytes back to Trial or has something else happened? Please assist as this is worrying...

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nasdaq

nasdaq

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Posted

Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Lets check your computer for malware.

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.
Click Attach this file.
Click the Add reply button.
===

Please post the logs  for my review.

Wait for further instructions
==============================

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nasdaq

nasdaq

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Posted

Hi,
===

Other than this long entry entry,  nothing is suspicious in your logs.
HKU\S-1-5-21-2593875123-4118071847-2521945461-1001\...\Run: [Logicntity] => cmd.exe /C "powershell -ec

Please download the attached Fixlist.txt file to  the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the FRST.txt log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Please let me know if you have any issues with this computer.

fixlist.txt

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nasdaq

nasdaq

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Posted (edited)

Hi,

It will remove this RUN Key.
HKU\S-1-5-21-2593875123-4118071847-2521945461-1001\...\Run: [Logicntity] ....

The rest is just a clean or,  maintenance.

Open the Fixlist.txt with a text editor and look at it.

Edited by nasdaq
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  • Root Admin
AdvancedSetup

AdvancedSetup

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  • Root Admin
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Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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