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CharAp

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Everything posted by CharAp

  1. I always backup the Registry before changing anything there, once bitten... I'll delete that one key. But what do the other entries in that file do? I can't see what they are doing, anything else to worry about re Toolbars etc.? Thanks for your help
  2. I'm a little worried by running that script, can I jest delete the one Registry entry that has the name Logicntity? Sorry been so long, been busy elsewhere...
  3. I will have a go at this later this week, been out and about... Sorry, I will let you know.
  4. What does that do? Just like to understand what this will change on the PC... Thanks
  5. I ran FRST yesterday an attached are the files that you requested. Looks OK to me, am I correct? Hope so... Addition.txt FRST.txt
  6. Windows 7 laptop with Malwarebytes 3.5.1 Premium licenced version expires in November 2018. At some point in the last six weeks laptop been infected with a Trojan. When I ran a Malwarebytes scan it found and quarantined satisfactorily but I noticed that the version had reverted to Trial version. I put activate code in and all back to Premium. Are there Trojans than can revert version of Malwarebytes back to Trial or has something else happened? Please assist as this is worrying...
  7. Maybe you should have told me that before I ran the clean rather than afterwards... Laptop is not locked, just Malwarebytes and the MB Clean program
  8. 3.1.2 installed and scanning now...Hung laptop and Cleanup utility not responding. Lots of hard disk activity... What do I do now?
  9. I believe that that is the update that I installed earlier today. I am reinstalling anyway...
  10. Would it be easier to uninstall and reinstall? if so, what is the best way to do this?
  11. As requested... Addition_27-07-2017 16.20.55.txt Addition_27-07-2017 16.22.28.txt FRST_27-07-2017 16.20.56.txt FRST_27-07-2017 16.22.28.txt mb-check-results.zip
  12. Malwarebytes said there was a new version for my 2nd laptop. So I upgraded from 3.0.6 The upgrade required a restart. On restart I got the message 'Malwarebytes unable to connect the service' and get the same message whenever I try to run Malwarebytes. PC runs Windows 7 Professional, fully up to date. Norton 360 Premier is AV software. Please advise... Meantime I won't be updating my other PCs.
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