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I already tried everything I read to fix this problem and this seems to be a old problem that I would like to fix.

Every day after I run my daily scan it has that annoying popup that says either it passed or the other popup that says I have a problem that need to be fixed.

It be one thing to see the message if I actually had a problem which happens maybe once a week these days but please that it refrain from showing me all is well popup!

 

I looked through the scheuler thinking the quiet option was there is was not and tried all the settings by turning them off and on to see if they somehow needed to be reset as well to no avail.

 

I dont need this popup  when I playing WoW  or other games and you would think that would not be happening either.

 

Anyways thank for the program as it has saved me too many times over the years to remove some annoying malware!

   

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***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes 3 Help forum.

 

If you are having technical issues with our Windows product, please do the following: 

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If you are having technical issues with our Windows product, please do the following: 

  Hide contents

If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:

NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Download Malwarebytes Support Tool
  • Once the file is downloaded, open your Downloads folder/location of the downloaded file
  • Double-click mb-support-X.X.X.XXXX.exe to run the program
    • You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
  • Place a checkmark next to Accept License Agreement and click Next
  • You will be presented with a page stating, "Welcome to the Malwarebytes Support Tool!"
  • Click the Advanced Options link
    welcome mbst.png
  • Click the Gather Logs button
    gatherlogs.png
  • A progress bar will appear and the program will proceed to gather troubleshooting information from your computer
  • Upon completion, click OK
  • A file named mbst-grab-results.zip will be saved to your Desktop
  • Please attach the file in your next reply. Before submitting your reply, be sure to enable "Notify me of replies" like so:
     notify me.jpeg  

    Click "Reveal Hidden Contents" below for details on how to attach a file:
      Reveal hidden contents

    To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button.

    _mb_attach.jpg.a0465aaafd6cae688aa38ab16
     

One of our experts will be able to assist you shortly.

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  • Staff

Unfortunately I don't believe there is any way to disable this notification except perhaps by disabling all Malwarebytes notifications under Settings>Application.  I know of no other way to disable the post-scan notification besides that at the moment.  Hopefully they will provide more granular control over notifications in the future, though I don't know when or if that will happen.

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