SELF-REPLICATING ADWARE!

[ItsJokerZz]

I installed some unsaved program and now I have a self replicating adware that wont go away I've tried stopping it in task manager even ran a scan which took 15 hours each and even tried deleting them but they wont go away they're called "loved" and "unpredictable" I also removed all the IPs from the HOST file. I also think there is more virus. PLEASE HELP! Thank you!

 

Update: I have attached the Addition and FRST .txt files. I am currently running a scan using MalwareBytes

Edited May 5, 2018 by ItsJokerZz
Attached files

[Malwarebytes]

***This is an automated reply***

Hi,

Thanks for posting in the Malware Removal for Windows Help forum. Being infected is not fun and can be very frustrating to resolve, but don't worry because we have a team of experts here help you!!

Note: Please be patient. When the site is busy it can take up to 48 hours before a malware removal helper can assist you. If no one has replied to your new topic after 48 hours please contact a Moderator or Administrator to let them know.

 

First, if you haven't done so, please run a Threat Scan with the latest version of Malwarebytes. This may resolve your malware infection issue without the need for additional support. Click "Reveal Hidden Contents" below for details:

Spoiler

Malwarebytes can detect and remove most malware with no further actions required for free.

If you do not have Malwarebytes, please download it here and install. Be sure to post back the log as shown below.

1. Open Malwarebytes for Windows
2. To the left, click Scan > Scan Types.
   
3. Select Threat Scan. Threat Scan is the most thorough and recommended scan method available.
   
4. Click Start Scan

Next, if you're still experiencing issues after running Malwarebytes, then technical logs will be required to assist you. Click "Reveal Hidden Contents" below and follow the instructions to run the Farbar Recovery Scan Tool:

Spoiler

Don't use any temporary file cleaners unless requested - this can cause data loss and make a recovery difficult.

Please download the Farbar Recovery Scan Tool here and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

1. Double-click to run it. When the tool opens click Yes to the disclaimer.
2. Press the Scan button.
   
3. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
4. The first time the tool is run, it also makes another log (Addition.txt). If you've run it before it may not and you may need to select it manually.

Finally, attach the Malwarebytes Threat Scan, FRST.txt and Additional.txt logs to your reply and Follow this topic to get notified when an expert has replied. Click "Reveal Hidden Contents" below for details.

Note: If you are unable to attach files, please copy and past the contents of the requested files in your Reply instead. 

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To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button.

 

After posting your new post, make sure you click the Follow button near the top right of this page, and select the option "An email when new content is posted Change how the notification is sent" so that you're alerted by email when someone has replied to your post.

Please Note the Following:

• One of our expert helpers will give you one-on-one assistance when one becomes available.
• Refrain from making any further changes to your computer (such as Install/Uninstall programs, using special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.
• Do not 'bump' or add a reply to your topic once it is started. Topics which appear to have replies are considered to have a helper assisting them and may be overlooked, resulting in a longer waiting period for help
• If you're using Peer 2 Peer software such as uTorrent or similar, please completely disable it from running while being assisted here.

Troubleshooting Tips

• FAQ - Malwarebytes won't run or failed to resolve my issues
• Groups authorized to help with Malware Removal for Windows logs

[ItsJokerZz]

Sorry about replying I just finished the scan and couldn't attach the threat scan report to the post so I am doing it with a reply. 

ThreatScanResults.txt

[ItsJokerZz]

PLEASE HELP!

[TwinHeadedEagle]

Hello and

Can you attach FRST reports?

[ItsJokerZz]

I did they are attached to the post

[TwinHeadedEagle]

I do not see them. Never mind, can you run one more MalwareBytes scan? Let me know if this solves the issue.

[ItsJokerZz]

Will do sorry for the late replies.

[ItsJokerZz]

Still didn't fix it.

[TwinHeadedEagle]

Can you attach the latest MalwareBytes report?

Next:

 

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on icon and select Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition.txt option is checked. option is checked.

  

• Press Scan button and wait.
  

• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
  

Please attach report into your next reply.

 

[ItsJokerZz]

There ya go there's all the files.

ThreatScanResults.txt

FRST.txt

Addition.txt

[TwinHeadedEagle]

You're infected with a Rootkit. We need to take it out with a different approach:
 

Please download Farbar Recovery Scan Tool x64 and save it to a flash drive.

• Plug the flashdrive into the infected PC.
• Boot to windows recovery by using one of the methods on this link: https://www.tenforums.com/tutorials/2294-boot-advanced-startup-options-windows-10-a.html
• If you're unable to boot to recovery you will need to create a recovery drive. You can do it by following this guide: https://support.microsoft.com/en-us/help/4026852/windows-create-a-recovery-drive
  Make sure to uncheck Back up system files to the recovery drive box, so that process goes faster.
  

In the Command Prompt please type in:

notepad

and press Enter.

• When the notepad opens, go to File menu.
• Select Open.
• Go to Computer and search there for your USB drive letter.
• Note down the letter and close the notepad.
  

Scan with Farbar Recovery Scan Tool

Once back in the command prompt window, please do the following:

• Type in e:\frst64.exe and press Enter.
  You need to replace ewith the letter of your USB drive taken from notepad!
• FRST will start to run. Give him a minute or so to load itself.
• Click Yes to Disclaimer.
• In the main console, please click Scan and wait.
• When finished it will produce a logfile named FRST.txt in the root of your pendrive and display it. Close that logfile.
  

Transfer it to your clean machine and include it in your next reply.

 

 

[ItsJokerZz]

Heres the FRST.txt file from the scan in Safe Mode

FRST.txt

[TwinHeadedEagle]

It has to be done from Recovery, not from Safe Mode.

[ItsJokerZz]

Nvm I fixed it on my own

[AdvancedSetup]

Since this issue is resolved the topic will now be closed to prevent others from posting here.

If you need assistance please start your own new topic and someone will be happy to assist you.

Thanks