pottingshedgene Posted January 2, 2018 ID:1195889 Share Posted January 2, 2018 Hi My Malwarebytes keeps starting without the real time protection. I have done what you said with FRST. Here's the file. Thank you in advance for you help. mb-check-results.zip Link to post Share on other sites More sharing options...
Porthos Posted January 2, 2018 ID:1195934 Share Posted January 2, 2018 6 hours ago, pottingshedgene said: Thank you in advance for you help. Let's do 2 things in order. First, For MSE Add these to FILE exclusions C:\Windows\System32\drivers\mbae64.sys C:\Windows\System32\drivers\mbam.sys C:\Windows\System32\drivers\MBAMChameleon.sys C:\Windows\System32\drivers\MBAMSwissArmy.sys C:\Windows\System32\drivers\mwac.sys C:\Windows\system32\Drivers\farflt.sys Add to Process exclusions the following files. C:\Program Files\Malwarebytes\Anti-Malware\MbamPt.exe C:\Program Files\Malwarebytes\Anti-Malware\mbam.exe C:\Program Files\Malwarebytes\Anti-Malware\assistant.exe C:\Program Files\Malwarebytes\Anti-Malware\MBAMWsc.exe C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe C:\Program Files\Malwarebytes\Anti-Malware\malwarebytes_assistant C:\Program Files\Malwarebytes\Anti-Malware\mbamwow.exe Folders Also the MB folder in Program Files and the one in Program Data (it is hidden by default) C:\Program Files\Malwarebytes C:\ProgramData\Malwarebytes (Enable hidden files to add this one.) Next, Let us get a clean install of the current version. 3.3.1 We have another tool called MB-Clean which will automate the whole process for you. Tool can be found at https://downloads.malwarebytes.com/file/mb_clean 1. After downloading the tool run the tool. 2. The tool will automatically clean up the older possibly damaged installation and will ask you for a restart. 3. Restart your system and then the MB-Clean tool will prompt you to re-install the latest product . 4. Click on "Yes" to reinstall MB 3.×. 5. Now you will have the latest product installed. If it does not offer the new install after the reboot you can download and install from here. https://downloads.malwarebytes.org/file/mb3 Please let me know if you are still seeing issues after the latest product install. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 10, 2018 Root Admin ID:1198711 Share Posted January 10, 2018 Due to lack of response I'm going to go ahead and close this topic now. If you do need assistance still please let us know. Thanks Link to post Share on other sites More sharing options...
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