New and Improved Version available loop

[claggett1]

My platform is Windows 10 Home.  I currently have Malwarebytes 3.0.5 running on my PC.  I am stuck in a loop.  Several times a day I get a yellow box from Malwarebytes in the bottom right that tells me I have a "Version Update Available" (see attached image: Malware Version Update Available.png).  I have two choices: Download and Install or Close.

When I select Download and Install, I go through all the motions I would expect to download and install the update.  The last question is always:  Update complete, Restart Computer Now or Later.  I restart and then as soon as I log in to Windows I get my Malwarebytes Software Screen that then tells me I still need an update, "A new and improved version of Malwarebytes is available" (see attached: Malware New and improved screen.png).  And when I select Install Now... well depending on if I continue working or reboot, I get will keep getting the Yellow Malwarebytes Version Update Available prompt in the bottom right or on reboot the other screen. 

1) Am I fully protected?

2) How to get out of this loop?

3) If this is a software problem when are you going to send the next update to fix it?

This is very annoying.  I have trusted your brand in the past almost explicitly, but this glitch is giving me second thoughts and I just renewed the Premium Package. 

Please help!

[Firefox]

Hello and Welcome...

Version 3.0.5 is an outdated version.... follow the steps below to get the latest version installed.

Let's try this first.... (It is recommended that you de-activate your Malwarebytes first before un-installing or using the clean removal tool - the tool can only backup the license info for MB3 so if you have MBAM v1 or v2 you have to de-activate it manually)

1. Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - Malwarebytes mb-clean tool (NOTE: After uninstalling with the mb-claen tool you will be asked to reboot. Once you reboot it will ask you if you want to re-install Malwarebytes, you can select YES (it will download the latest version) or you can download the latest version manually (currently v3.1.2.1733 ) to re-install from HERE)
2. If that does not correct the issue, then please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: mb-check-results.zip, FRST.txt, Addition.txt)
3. NOTE: More info about the latest Malwarebytes 3.1.2 HERE; MB 3 User Guide ONLINE; MB 3 User Guide PDF; MB 3 FAQ: Malwarebytes 3.0 - Frequently Asked Questions
   

Please let us know how it goes.

Thank You,

Firefox

[jim400]

This is crazy! I had a friend with the same problem. If they were on version 1 or 2 I could understand it, but a brain-damaged update when already on version 3??
The update process should be fixed.

[nikhils]

Hello @jim400

An application upgrade is considered a major update hence we let the user on the UI that a new version is available.

An application upgrade would be going from 3.0.5 to 3.1.2 or from 3.0.6 to 3.1.2

The other 2 updates namely Database updates and Component updates are more on the silent side .

Hope that helps.

Thank you.