Potentially Infected?

[InfectedHelppls]

Hi,

I currently own malwarebytes premium. Opened a website a few days ago with a persistent pop-up, accidentally clicked the wrong button. Heard my harddrive whirling up, so I instantly turned off my PC. Done a full Malware threat scan, but since then every so often I get a "Website outbound blocked" from Malwarebytes, often to giberish websites or "crackedmine.com" I have a few screenshots:

 

. Would like to do a full scan. I have three harddrives too, and I don't know if they are infected either. 

Would greatly appreciate if we could do a full system scan for anything else too. Thank you very much.

[kevinf80]

Hello InfectedHelppls and welcome to Malwarebytes, My screen name is kevinf80, i`m here to help clean up your system. Make sure to run all scans from accounts with Administrator status, continue as follows please: Anyone other than the original starter of this thread please DO NOT follow the instructions and advice posted as replies here, my help and advice is NOT related to your system and will probably cause more harm than good... Change the download folder setting in the Default Browser only. so all of the tools we may use are saved to the Desktop: Google Chrome - Click the "Customize and control Google Chrome" button in the upper right-corner of the browser. Choose Settings. at the bottom of the screen click the "Show advanced settings..." link. Scroll down to find the Downloads section and click the Change... button. Select your desktop and click OK. Mozilla Firefox - Click the "Open Menu" button in the upper right-corner of the browser. Choose Options. In the downloads section, click the Browse button, click on the Desktop folder and the click the "Select Folder" button. Click OK to get out of the Options menu. Internet Explorer - Click the Tools menu in the upper right-corner of the browser. Select View downloads. Select the Options link in the lower left of the window. Click Browse and select the Desktop and then choose the Select Folder button. Click OK to get out of the download options screen and then click Close to get out of the View Downloads screen. NOTE: IE8 Does not support changing download locations in this manner. You will need to download the tool(s) to the default folder, usually Downloads, then copy them to the desktop. Change default download folder location in Edge -Boot to a user account with admin status, select start > file explorer > right click on "Downloads" folder and select "Properties" In the new window select "Location" tab > clear the text field box and type in or copy/paste %userprofile%\Desktop > select "Apply" then "OK" Be aware you are not changing the Browser download folder location, you are changing the user’s download directory location..... Next, Follow the instructions in the following link to show hidden files: http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/ Next, Download Farbar Recovery Scan Tool and save it to your desktop. Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way... Be aware FRST must be run from an account with Administrator status...   Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans" Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach that log to your reply. Let me see those logs... Thank you, Kevin..

[InfectedHelppls]

Hey Kevin, thanks for the swift reply. Hopefully we can get this done tonight! :]

 

Addition.txt

FRST.txt

[kevinf80]

Thanks for those logs, continue with the following: Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file" NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. Open FRST and press the Fix button just once and wait. The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply. Next, Download AdwCleaner by Xplode onto your Desktop.   Double click on Adwcleaner.exe to run the tool. Click on the Scan in the Actions box Please wait fot the scan to finish.. When "Waiting for action.Please uncheck elements you want to keep" shows in top line.. Click on the Cleaning box. Next click OK on the "Closing Programs" pop up box. Click OK on the Information box & again OK to allow the necessary reboot After restart the AdwCleaner(C*)-Notepad log will appear, please copy/paste it in your next reply. Where * is the number relative to list of scans completed... Next, Please download Junkware Removal Tool to your desktop.   Shut down your protection software now to avoid potential conflicts. (re-enable when done) Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator". The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system's specifications. On completion, a log (JRT.txt) is saved to your desktop and will automatically open. Post the contents of JRT.txt into your next message. Next, Please download Zemana AntiMalware and save it to your Desktop.   Install the program and once the installation is complete it will start automatically. Without changing any options, press Scan to begin. After the short scan is finished, if threats are detected press Next to remove them. Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please re-boot your computer manually.   Open Zemana AntiMalware again. Click on icon and double click the latest report. Now click File > Save As and choose your Desktop before pressing Save. Attach saved report in your next message. Let me see those logs in your reply, also tell me if there are any remaining issues or concerns.... Thank you, Kevin..

fixlist.txt

[InfectedHelppls]

Done ADWcleaner:

 

# AdwCleaner v6.045 - Logfile created 05/04/2017 at 20:33:39
# Updated on 28/03/2017 by Malwarebytes
# Database : 2017-04-04.2 [Server]
# Operating System : Windows 7 Home Premium Service Pack 1 (X64)
# Username : Harry - HARRY-PC
# Running from : C:\Users\Harry\Desktop\AdwCleaner.exe
# Mode: Clean
# Support : https://www.malwarebytes.com/support

***** [ Services ] *****

***** [ Folders ] *****

[-] Folder deleted: C:\Users\Harry\AppData\Local\Google\Chrome\User Data\Default\Extensions\cmmlgikpahieigpcclckfmhnchdlfnjd
[-] Folder deleted: C:\_acestream_cache_
[-] Folder deleted: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Cain
[-] Folder deleted: C:\Users\Harry\AppData\Local\Google\Chrome\User Data\Default\Extensions\aoiidodopnnhiflaflbfeblnojefhigh
[-] Folder deleted: C:\Users\Harry\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\aoiidodopnnhiflaflbfeblnojefhigh

***** [ Files ] *****

[-] File deleted: C:\Users\Harry\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_aoiidodopnnhiflaflbfeblnojefhigh_0.localstorage
[-] File deleted: C:\Users\Harry\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_aoiidodopnnhiflaflbfeblnojefhigh_0.localstorage-journal

***** [ DLL ] *****

***** [ WMI ] *****

***** [ Shortcuts ] *****

***** [ Scheduled Tasks ] *****

***** [ Registry ] *****

[-] Key deleted: HKU\S-1-5-21-3330130749-1166515165-1541732843-1001\Software\Classes\acestream
[#] Key deleted on reboot: HKCU\Software\Classes\acestream
[#] Key deleted on reboot: [x64] HKCU\Software\Classes\acestream
[-] Key deleted: HKU\S-1-5-21-3330130749-1166515165-1541732843-1001\Software\cain
[#] Key deleted on reboot: HKCU\Software\cain
[#] Key deleted on reboot: [x64] HKCU\Software\cain
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Shared Tools\MsConfig\StartupReg\EpicScale

***** [ Web browsers ] *****

[-] [C:\Users\Harry\AppData\Local\Google\Chrome\User Data\Default] [extension] Deleted: aoiidodopnnhiflaflbfeblnojefhigh

*************************

:: "Tracing" keys deleted
:: Winsock settings cleared

*************************

C:\AdwCleaner\AdwCleaner[C0].txt - [2210 Bytes] - [05/04/2017 20:33:39]
C:\AdwCleaner\AdwCleaner[S0].txt - [2377 Bytes] - [05/04/2017 20:32:37]

########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt - [2356 Bytes] ##########
 

Edited April 5, 2017 by InfectedHelppls

[InfectedHelppls]

 

Done JRT:

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.1.2 (03.10.2017)
Operating System: Windows 7 Home Premium x64 
Ran by Harry (Administrator) on 05/04/2017 at 20:40:30.59
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

File System: 8 

Successfully deleted: C:\Users\Harry\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3UW2R696 (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Harry\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\EA5SU2PN (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Harry\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\VDKH0QCN (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Harry\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\X9W1SRZI (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3UW2R696 (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\EA5SU2PN (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\VDKH0QCN (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\X9W1SRZI (Temporary Internet Files Folder) 

Registry: 0 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 05/04/2017 at 20:42:49.95
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

Edited April 5, 2017 by InfectedHelppls

[InfectedHelppls]

Zemana report:

Zemana AntiMalware 2.72.2.388 (Installed)

-------------------------------------------------------
Scan Result            : Completed
Scan Date              : 2017/4/5
Operating System       : Windows 7 64-bit
Processor              : 4X Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz
BIOS Mode              : Legacy
CUID                   : 12DEDB5569ED3E7BAD9537
Scan Type              : System Scan
Duration               : 1m 38s
Scanned Objects        : 103318
Detected Objects       : 1
Excluded Objects       : 0
Read Level             : SCSI
Auto Upload            : Enabled
Detect All Extensions  : Disabled
Scan Documents         : Disabled
Domain Info            : WORKGROUP,0,2

Detected Objects
-------------------------------------------------------

ufh.exe
Status             : Scanned
Object             : %programfiles%\unknown file handler\ufh.exe
MD5                : 3C94A847629F30A1E215624F59D2918D
Publisher          : FTA APS
Size               : 134656
Version            : -
Detection          : Win32/Adware.FileTypeAssistant!Ep
Cleaning Action    : Quarantine
Related Objects    :
                File - %programfiles%\unknown file handler\ufh.exe
                Registry Entry - HKLM\SOFTWARE\Classes\Unknown\shell\opendlg\command\@ = "C:\Program Files (x86)\Unknown File Handler\ufh.exe" "%1"
                Registry Entry - HKLM\SOFTWARE\Classes\Unknown\shell\openas\command\@ = "C:\Program Files (x86)\Unknown File Handler\ufh.exe" "%1"
                Registry Entry - HKLM\Software\Classes\*\shell\ ufh\command\@ = "C:\Program Files (x86)\Unknown File Handler\ufh.exe" /showinfo "%1"

Cleaning Result
-------------------------------------------------------
Cleaned               : 1
Reported as safe      : 0
Failed                : 0
 

 

Also I get this when I boot up. 

[kevinf80]

What about the first step...?

[InfectedHelppls]

Just now, kevinf80 said:

What about the first step...?

Sorry

Fixlog.txt

[kevinf80]

Is Malwarebytes not starting up at boot...?

[InfectedHelppls]

Just now, kevinf80 said:

Is Malwarebytes not starting up at boot...?

It has that error message. I press OK then its in my taskbar icons. So I suppose its okay. Just seemed a little odd. It has been like that for a while.

[kevinf80]

How is your PC responding, any issues or concerns... What you mention about Malwarebytes is odd, not seen that error before, maybe is worth contacting consumer support and rais a ticket, any thoughts..?

[InfectedHelppls]

Will do. Thanks for the help Kevin. Everything seems fine now. No more pop-ups. Thanks for your service!

[kevinf80]

Need to clean up....

Uninstall Zemana http://www.askvg.com/how-to-completely-uninstall-remove-a-software-program-in-windows-without-using-3rd-party-software/ Next, Download "Delfix by Xplode" and save it to your desktop. Or use the following if first link is down: "Delfix link mirror" If your security program alerts to Delfix either, accept the alert or turn your security off. Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator Make Sure the following items are checked:   Remove disinfection tools <----- this will remove tools we have used. Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created. Reset system settings <--- this will reset any system settings back to default that were changed either by us during cleansing or malware/infection Now click on "Run" and wait patiently until the tool has completed. The tool will create a log when it has completed. We don't need you to post this. Any remnant files/logs from tools we have used can be deleted… Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful.... Answers to Common Security Questions and best Practices Do I need a Registry Cleaner? Take care and surf safe Kevin...

[AdvancedSetup]

Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!