william1955 Posted March 17, 2017 ID:1109249 Share Posted March 17, 2017 Starting from today, Malwarebytes start to treat Auslogics Disk Defrag Pro as PUP and send all executables to quarantinne. I add whole Disk Defrag folder to exclusion and everything seems to be OK. Unfortunately until first scan. Upon scan all references to Disk Defrag in Users folder were also treated as PUP. Whats happened ? I used Auslogics Disk Defrag Pro many years and it is definitely not PUP. Link to post Share on other sites More sharing options...
Porthos Posted March 17, 2017 ID:1109256 Share Posted March 17, 2017 Hi @william1955 I would suggest you uninstall your version and download the portable version HERE. The portable does not come with the advertising extras and is not detected. Now the reason it is detected(has been for a while now) Link to post Share on other sites More sharing options...
william1955 Posted March 17, 2017 Author ID:1109259 Share Posted March 17, 2017 Auslogics Disk Defrag Portable is a version of Disk Defrag Free. It haven't very important for me functions, for example boot time defrag. Link to post Share on other sites More sharing options...
Porthos Posted March 17, 2017 ID:1109260 Share Posted March 17, 2017 (edited) 9 minutes ago, william1955 said: Auslogics Disk Defrag Portable is a version of Disk Defrag Free. It haven't very important for me functions, for example boot time defrag. I am sorry that the portable version will not meet your needs. You can add Auslogics to your exclusions if you wish to use you're version. It can be a tedious operation but is is possible. Edited March 17, 2017 by Porthos Link to post Share on other sites More sharing options...
william1955 Posted March 17, 2017 Author ID:1109262 Share Posted March 17, 2017 I add Auslogics disk defrag folder to exclusion and I haven't problem with PUP reporting. But important configuration informations and valuable logs are stored in USERS folder and these are lost after each scan. Problem was started today. Many years Malwarebytes treat Auslogics Disk Defrag Pro as normal, safe program. Today start treat it and all references to it as PUP. This is strange for me and frankly speaking not acceptable. Link to post Share on other sites More sharing options...
Porthos Posted March 17, 2017 ID:1109264 Share Posted March 17, 2017 (edited) 12 minutes ago, william1955 said: This is strange for me and frankly speaking not acceptable. I have to defer to staff on that. Or If you believe your program is incorrectly classified based on the following criteria www.malwarebytes.com/pup, please contact pup AT malwarebytes DOT com. Edited March 17, 2017 by Porthos Link to post Share on other sites More sharing options...
tgm Posted April 25, 2017 ID:1119652 Share Posted April 25, 2017 (edited) Same problem here too. Auslogics has been doing some stuff with their free software but I haven't seen anything negative with DDPro. I've sent support requests to both MBytes and Auslogics but the results have been less than desired. Auslogics says they have contacted MBytes but have yet to get any return contact. I can certainly believe this where MBytes has only said they are too busy to respond so far (a few times). Not exactly what I would expect where I have a PAID license. Adding the DDPro folder to the exclusions list didn't work. When I invoked the program, MBytes blew it up with about 16 quarantines which I restored and excluded, but it's still not working. I'm probably going to perform a reinstall of DDPro next. Edited April 25, 2017 by tgm Link to post Share on other sites More sharing options...
tomsey Posted May 5, 2017 ID:1122358 Share Posted May 5, 2017 (edited) I"m not seeing any pup behavior with auslogics disk defrag. I've downloaded it twice over the past month and there is no bundled software or any change of settings etc. Is it not easy to exclude the program so MB does not flag it or its logs? Edited May 5, 2017 by tomsey Link to post Share on other sites More sharing options...
Ant Dude Posted May 27, 2017 ID:1130741 Share Posted May 27, 2017 (edited) Ditto. I am having the same problem. I don't see anything bad from my full version. How can I confirm that it is bad? Edited May 27, 2017 by Ant Dude Link to post Share on other sites More sharing options...
MickeyMouse Posted November 18, 2017 ID:1184172 Share Posted November 18, 2017 Norton also detects Auslogics products in the risk signatures 'PUA.DiskDefrag' and 'PUA.BoostSpeed'. Neither the DiskDefrag nor BoostSpeed products are 'malign' in any way - this is 'overkill', plain and simple, and it creates difficulty for users to download, install and use these otherwise fine products, both the free and paid versions. I realize consumers have demanded more aggressive blocking and detection of any installers that contain offers of other products - but so long as they have clear 'decline' or "opt out" options, a user has to be brain dead to not uncheck the box, click 'decline', etc., and proceed to install a clean program that is absent of all viruses and malware! Shame on you guys for not exercising more discretion, choosing to flag harmless and useful programs under the generic banners of 'PUP', 'PUA', etc. As others have testified here, it is a bear trying to get your security products to let them use SOFTWARE THEY WANT and that is absolutely HARMLESS to their machines. Uggh .. sorry for a critical post but I for one am weary of excellent security products like MBAM and Norton trying to play "big brother" for me. Any reasonably intelligent user can use these programs, both free and paid versions, without risk of 'infection' of any sort. Why not focus on the REAL bad guys and leave harmless and useful utilities like Auslogics products alone? Please? Auslogics puts out some of the very best such products on the market, imho. It's a shame their distribution of even the free versions of these products is hindered by unnecessary and irritating 'detection' as malware - which is NOT malware at all; and NOT harmful to the user in the least. Thanks for letting me vent and, no offense intended the MalwareBytes' Staff .. Link to post Share on other sites More sharing options...
hmazuji Posted January 20, 2018 ID:1201855 Share Posted January 20, 2018 like everyone else on this forum, i am not finding auslogic to be a pup. more than this, i expect an answer from mbam, which they have chosen not to provide a reply. then, when i tried to restore it, it errored out, then my system crashed. i was forced to reboot. Link to post Share on other sites More sharing options...
hmazuji Posted January 20, 2018 ID:1201881 Share Posted January 20, 2018 btw, i am not a new member. i have been using mbam since the start. i'm still using it because i'm still using xp. abiding by the fair use policy, i've purchased a license some years ago, although the trial version also works great. that's my status Link to post Share on other sites More sharing options...
Staff shadowwar Posted January 20, 2018 Staff ID:1201941 Share Posted January 20, 2018 (edited) https://www.auslogics.com/en/eula/# read the first three lines. IF YOU CHOOSE TO INSTALL ANY OFFERS FROM OUR PARTNERS PRESENTED IN BOOSTSPEED 7 OR OTHER SOFTWARE, YOU CONFIRM YOUR CONSENT TO THE TERMS OF THEIR RESPECTIVE END USER LICENSE AGREEMENTS. PLEASE REVIEW PARTNER LICENSE AGREEMENTS BELOW AS WELL. This with other reasons is why they are classified explained at this link: https://www.malwarebytes.com/pup/ You are welcome to set to ignore in mbam. Edited January 20, 2018 by shadowwar Link to post Share on other sites More sharing options...
william1955 Posted January 21, 2018 Author ID:1202052 Share Posted January 21, 2018 I use Auslogics Disk Defrag Pro many years and there is no one advertising extras. It is clear and useful program for me. Link to post Share on other sites More sharing options...
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