shadowwar
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False Positive - how do I get a file whitelisted?
shadowwar replied to Dave_G's topic in File Detections
This should be fixed now. It may take up to 10 mins to propogate to the client. Thanks for reporting. -
False Positive - how do I get a file whitelisted?
shadowwar replied to Dave_G's topic in File Detections
can you please zip and attach the can configuration.exe to the post here? or private message me with it? Thanks -
I would need a log showing the detection. I can not duplicate a detection here.
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If you sign all new executables then this should prevent future ones from being detected by machine learning.
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This was fixed earlier. Please let me know if still detected.
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Hijack.BitCoinMiner.WMI attack
shadowwar replied to Omarock's topic in Windows Malware Removal Help & Support
This should no longer be detected. This is a leftover wmi entry from microsoft and is not needed at all. Its ok to restore from quarantine if you still have it. It wont do any damage if it was removed. -
Hijack.BitCoinMiner.WMI
shadowwar replied to G1111's topic in Windows Malware Removal Help & Support
In the scan results window after detected just uncheck the box next to the items detected. Click remove. When it asks select ignore always. If you update though and possibly reboot if necessary these shouldn't be detected anymore. -
Hijack.BitCoinMiner.WMI
shadowwar replied to G1111's topic in Windows Malware Removal Help & Support
This should no longer be detected. This is a leftover wmi entry from microsoft and is not needed at all. Its ok to restore from quarantine if you still have it. It wont do any damage if it was removed. -
Yes Here is our support doc. https://support.malwarebytes.com/docs/DOC-1130
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Yes it probably is. Can you zip and attach the files here please? Thanks!
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I believe this to be a correct detection. This is our stance on many of these programs. https://blog.malwarebytes.com/cybercrime/2015/06/digital-snake-oil/ If its something you trust or pay for you are welcome to add it to the malwarebytes ignore list.
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This should no longer be detected. It was already fixed earlier today. Thanks for reporting!
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Ok being attachments are still having trouble on the forums. Can i ask you to upload this file to www.virustotal.com and then provide me the link to the report. I will then fix this right away. D:\Downloads\ALVR\ALVR\ALVR.exe
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can you copy and paste the log into here instead of attaching?
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ANSWERED Attachments aren't accessible - Access Denied error
shadowwar replied to Aura's topic in Forums Announcements & Feedback
This is currently in progress of being synced. Its gonna take a bit as it involves resyncing the attachment storage. Should be done in a few hours.
