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About shadowwar

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  1. shadowwar

    Not sure if a false positive

    Ok can you please private message me your mbamservice.log located here: C:\ProgramData\Malwarebytes\MBAMService\LOGs\mbamservice.log You may have to zip it to attach it.
  2. shadowwar

    Not sure if a false positive

    @Heckthis Do you still have the items in quarantine as shown in the thread earlier? If so please make sure malwarebytes is up to date. Then please restore them from quarantine. After the restore please reboot your computer.
  3. shadowwar

    Bug / Exploit report

    I havent investigated myself yet but did you try running mbar.cmd?
  4. I pointed the adwcleaner team to this thread. This ip did have malicious content a while ago but appears its clean now.
  5. shadowwar

    Possible FP Trojan.DNSChanger

    This will be fixed next update. thanks for reporting.
  6. shadowwar

    False positive MachineLearning/Anomalous.96%

    This should no longer be detected. Thanks for reporting.
  7. shadowwar

    False Positive - Shell.exe

    Ok i whitelisted these files in a different way. Your logs show its being whitelisted so not sure whats going on. Hopefully this will solved it. It will be out in next database update so 3-4 hours from now.
  8. shadowwar

    False Positive - Shell.exe

    Also if you can attach a copy of the launch_leds or pm me with it.
  9. shadowwar

    False Positive - Shell.exe

    please attach an updated copy of the service log again. Hopefully it shows both detections including the launch_leds.exe
  10. shadowwar

    False Positive - Shell.exe

    confirmed the file is whitelisted. Let me know if its still detected but you should be fine now. Worse case shutdown and restart mbam.
  11. shadowwar

    False Positive - Shell.exe

    Actually we adjusted a setting in the cloud. It shouldnt be detected anymore but with the log above i can be sure.
  12. shadowwar

    False Positive - Shell.exe

    Can you attach the mbamservice.log located here: C:\ProgramData\Malwarebytes\MBAMService\logs
  13. Thanks. I have forwarded the info on to the devs.
  14. shadowwar


    Navigate to here in windows explorer: C:\ProgramData\Malwarebytes\MBAMService\ArwDetections\5a84102a-d0ae-11e8-a55a-001fc6396638.json and attach that json file to this post. Thanks.
  15. shadowwar


    The export function doesn't have the information we need. We need the actual files we requested to resolve this for you. The json contains more information then the export.

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