dadams14 Posted July 6, 2016 ID:1049634 Share Posted July 6, 2016 My scan hangs all the time. I created these logs from Farbar recovery scan tool Can you help me please Thanks in Advance Dennis Addition.txt FRST.txt Link to post Share on other sites More sharing options...
Firefox Posted July 6, 2016 ID:1049653 Share Posted July 6, 2016 Hello and Welcome to Malwarebytes Let's try this first and see if this helps, if not lets get a new set of logs (all three log files needed please).... Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x If that does not correct the issue, then please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs(the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt) NOTE: More info about v2.2.1 HERE; User Guide ONLINE; User Guide PDF; FAQ: Common Questions, Issues, and their Solutions Please let us know how it goes. Thank You, Firefox Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 7, 2016 Root Admin ID:1049750 Share Posted July 7, 2016 The logs indicate there is possibly some type of infection on the system. I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue. Basically create a new topic in the Removal section of the forum and attach these same logs please. Thanks Link to post Share on other sites More sharing options...
dadams14 Posted July 9, 2016 Author ID:1050156 Share Posted July 9, 2016 It worked OK...................... T H A N K S Link to post Share on other sites More sharing options...
Firefox Posted July 9, 2016 ID:1050165 Share Posted July 9, 2016 Your welcome, glad that worked for you, however if you feel you want to get the computer checked by an expert to get it cleaned up please see post #3 above for help. Link to post Share on other sites More sharing options...
dadams14 Posted July 11, 2016 Author ID:1050420 Share Posted July 11, 2016 Ok, it worked for a few days and now it hangs after a few minutes . I cannot pause nor cancel the scan and it will run indefinitely. Very annoying. I don't know if I am protected or not now. It is always on the same file C:\PROGRAMDATA\Microsoft\Microsoft Antimalware... (followed by 34 numbers and letters.) then .bin I have to get the exit the program by right clicking the icon on the bottom and checking EXIT What do I do now? Link to post Share on other sites More sharing options...
dadams14 Posted July 11, 2016 Author ID:1050421 Share Posted July 11, 2016 Here is the First.txt FRST.txt Addition.txt Link to post Share on other sites More sharing options...
Firefox Posted July 11, 2016 ID:1050438 Share Posted July 11, 2016 Your logs have been reviewed last Thursday by @AdvancedSetupand it was determined you had malware on your computer. I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue. Basically go to that link and post your logs there so you can get the help you need fixing your computer. Link to post Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now