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  • Step #1 Fix with AdwCleaner
    • Download AdwCleaner by Xplode to your Desktop from the following link.
    • Right-click on AdwCleaner.exe and choose Run as administrator;
    • Click on Option and put a tick mark on everything;
    • Click on Scan and let the program run unhindered;
    • When done, click on Clean and allow the system to reboot after it is done;
    • A log will be opened automatically after the restart. If not, it is located in C:\AdwCleaner\AdwCleaner[CX].txt, where X is replaced with a number;
    • Copy and Paste the contents of this log in your reply.

 


  • Step #2 Fix with Junkware Removal Tool
    Download Junkware Removal Tool by thisisu to your Desktop from the link below.
    Download Link 1
    Download Link 2
    • Disable your anti-virus to avoid potential conflicts. For more information please acknowledge yourself this article;
    • Run the program either by double-clicking(Windows XP) or Right-clicking and choosing Run as administrator(Windows Vista and above);
    • Please be patient as the tool cleans your system;
    • After completion of the process a log named JRT.txt will automatically open and is save to your Desktop;
    • Copy and Paste the contents of the log in your next reply.

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my children have 2 older XP machines.  one had some good family photos and was in worse shape.  the reports above are for the other machine.  one of your colleagues was very kind getting the really bad machine going again, but ultimately decided to wipe those clean and do a linux install. grabbing last few photos off them.  all they do is surf, email and some simple office stuff.  will do an open office from libre i think on those 2 XP machines. took the recommendations above on the better machine and it seems to be okay, but time to dump XP i think.

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  • 2 months later...

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