hschmoll Posted February 24, 2016 ID:1021399 Share Posted February 24, 2016 I have trc.taboola.com on my computer. Neither Norton Security nor Premium Malwarebytes will detect or remove it.Addition.txtFRST.txt Link to post Share on other sites More sharing options...
kevinf80 Posted February 24, 2016 ID:1021408 Share Posted February 24, 2016 Hello and welcome to Malwarebytes,Please be aware the following P2P/Piracy Warning is a standard opening reply made here at Malwarebytes, we make no accusations but do make you aware of Forum Protocol.... If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.Anyone other than the original starter of this thread please DO NOT follow the instructions and advice posted as replies here, my help and advice is NOT related to your system and will probably cause more harm than good... Next, Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into.NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.Run FRST and press the Fix button just once and wait.The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply. Next, Please open Malwarebytes Anti-Malware. On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as MalwareClick on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button.A Threat Scan will begin.When the scan is complete Apply Actions to any found entries.Wait for the prompt to restart the computer to appear (if applicable), then click on Yes.After the restart once you are back at your desktop, open MBAM once more.To get the log from Malwarebytes do the following: Click on the History tab > Application Logs.Double click on the scan log which shows the Date and time of the scan just performed.Click Export > From export you have three options: Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply XML file (*.xml) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to replyPlease use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply… Next, Download AdwCleaner by Xplode onto your Desktop. Double click on Adwcleaner.exe to run the tool.Click on the Scan in the Actions boxPlease wait fot the scan to finish..When "Waiting for action.Please uncheck elements you want to keep" shows in top line..Click on the Cleaning box.Next click OK on the "Closing Programs" pop up box.Click OK on the Information box & again OK to allow the necessary rebootAfter restart the AdwCleaner(C*)-Notepad log will appear, please copy/paste it in your next reply. Where * is the number relative to list of scans completed... Next, Download Dr Web Cureit from here http://www.freedrweb.com/cureit save to your desktop. (Scroll to bottom of page) The file will be randomly namedReboot to safe mode <<<<<------------ http://www.computerhope.com/issues/chsafe.htmRun Dr WebTick the I agree box and select continueClick select objects for scanning Tick all boxes as shownClick the wrench and select automatically apply actions to threats Press start scanThe scan will now commence Once the scan has finished click open report <<<--- Do not miss this step A notepad will openSelect File > Save as..Save it to your desktopThis log will be excessive, Please attach it to your next reply… Let me see those logs... Thank you, KevinFixlist.txt Link to post Share on other sites More sharing options...
hschmoll Posted February 26, 2016 Author ID:1021747 Share Posted February 26, 2016 Here are my scans. the .png is a screen capture of this message, notice the tab trc.taboola.com. why did it survive all of the steps recommended to remove it? Fixlog.txtmwbscan.txtAdwCleanerC1.txt Link to post Share on other sites More sharing options...
kevinf80 Posted February 26, 2016 ID:1021786 Share Posted February 26, 2016 Have you ran DrWeb cureit, can I see that log... Which browser is affected by the issue, one specific or more than one? Link to post Share on other sites More sharing options...
hschmoll Posted February 27, 2016 Author ID:1021923 Share Posted February 27, 2016 DrWeb cureit log is attached. I had not attached it because the results were 0 issues found so I ran it in safe mode after selecting all objects for the scan. and the most verbose log format. I'm also attaching a screen capture of the Edge browser with several trc.taboola.com tabs visible. Since running your recommended utilities it appears that taboola is still running but is now broken. The error tabs seem to happen as soon as taboola runs which was not happening before. cureit.log Link to post Share on other sites More sharing options...
hschmoll Posted February 27, 2016 Author ID:1021925 Share Posted February 27, 2016 I only use IE 11 and Edge running on windows 10. taboola only seems to be affecting Edge. Link to post Share on other sites More sharing options...
kevinf80 Posted February 27, 2016 ID:1021981 Share Posted February 27, 2016 If Edge is the only browser with the issue then a RESET is probably the best way forward, go to the following link: http://www.thewindowsclub.com/reset-microsoft-edge-browser-to-default-settings-in-windows-10 Please read those instructions carefully, also use copy and paste for the command entry to run in PowerShell. Typing in may be very easy to make a mistake.... Let me know if that helps.... Thank you, Kevin Link to post Share on other sites More sharing options...
hschmoll Posted February 27, 2016 Author ID:1021991 Share Posted February 27, 2016 I followed the link and found this post there Link to post Share on other sites More sharing options...
hschmoll Posted February 27, 2016 Author ID:1021992 Share Posted February 27, 2016 I followed the instructions and thus far taboola has not appeared. I'll wait a day and let you know. thank you for all your help Herb Schmoll Link to post Share on other sites More sharing options...
hschmoll Posted February 27, 2016 Author ID:1022009 Share Posted February 27, 2016 It's back so I guess I need to try the more elaborate solution offered at you link Link to post Share on other sites More sharing options...
kevinf80 Posted February 27, 2016 ID:1022016 Share Posted February 27, 2016 Yes the full reset should help.... Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted March 3, 2016 Root Admin ID:1022945 Share Posted March 3, 2016 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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