Help with Cleaning

[snwryder]

I set upomy wifes new computer the other night.  CAme home tonight and she said that all she can do is clickoff Mcaffee warnings non-stop.  Ran a Malware bytesscan that found 138 problems. Repaired them, restarted and now have a better situation but still Malware bytes is flagging threats every 10 seconds.

Attached are the farbar logs.

Any helps appreciated.

 

Thanks,

Snwryder

 

Addition.txt

FRST.txt

[TwinHeadedEagle]

Hello,

    

 

They call me TwinHeadedEagle around here, and I'll try to help your with your issue.

 

     

    

Before we start please read and note the following:

• We're primarily oriented on malware removal here, so you must know that some issues just cannot be solved and you must be prepared for this. Some tools we use here will remove your browser search history, so backup your important links and all the files whose loss is unacceptable.
• Note that we may live in totally different time zones, what may cause some delays between answers.
• Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
• Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.
• Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

I can't foresee everything, so if anything not covered in my instructions happens, please stop and inform me!

There are no silly questions. Never be afraid to ask if in doubt!

 

 

 

  Rules and policies

 

We won't support any piracy.

That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!

The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!

 

Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.

 

 

---

Please re-run Malwarebytes' Anti-Malware.

• Click the History tab.
• Click Application Logs and click on the newest Protection Log.
• At the bottom click Export and choose Text file.

Save the file to your desktop and attach it in your next reply.

[snwryder]

Here you go.

Thanks for the Help

 

12-12-15.txt

[TwinHeadedEagle]

Scan with ZOEK
 
Please download ZOEK by Smeenk and save it to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

• Right-click on icon and select Run as Administrator to start the tool.
• Wait patiently until the main console will appear, it may take a minute or two.
• In the main box please paste in the following script:
  

  createsrpoint;autoclean;emptyclsid;emptyalltemp;ipconfig /flushdns >>"%temp%\log.txt";b

• Make sure that Scan All Users option is checked.
• Push Run Script and wait patiently. The scan may take a couple of minutes.
• When the scan completes, a zoek-results logfile should open in notepad.
• If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Upload it in your next reply.

[snwryder]

Here it is.

 

zoek-results.txt

[TwinHeadedEagle]

How is the situation now?

[snwryder]

Not so well.

Any ideas?

 

Screen Shot.docx

[TwinHeadedEagle]

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on icon and select Run as Administrator to start the tool.

  (XP users click run after receipt of Windows Security Warning - Open File).

• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

[snwryder]

Here you go.  I seem to have no problems with Microsoft web browser but all kinds of problems with Mozilla so I have removed Mozilla after the scan and will re-install after you look at the scan log file.

 

 

12-13-15.txt

[TwinHeadedEagle]

You're missing Addition.txt report.

[snwryder]

Sorry  Lets try that again

 

12-13-15.txt

12-13-15.txt

[TwinHeadedEagle]

There isn't Addition.txt report again.

[AdvancedSetup]

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