Think I have Adware/Malware?

[TwinHeadedEagle]

Scan with ZOEK

 

Please download ZOEK by Smeenk and save it to your desktop.

Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

 

• Right-click on icon and select Run as Administrator to start the tool.

Wait patiently until the main console will appear, it may take a minute or two.

In the main box please paste in the following script:

createsrpoint;

autoclean;

emptyclsid;

chrdefaults;

emptyalltemp;

ipconfig /flushdns >>"%temp%\log.txt";b

Make sure that Scan All Users option is checked.

Push Run Script and wait patiently. The scan may take a couple of minutes.

When the scan completes, a zoek-results logfile should open in notepad.

If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

 

Upload it in your next reply.

[Mario64]

Okay, browser reset again. Adware not appearing.

zoek-results.log

[TwinHeadedEagle]

Okay, keep me updated.

[Mario64]

Everything is fine.

[TwinHeadedEagle]

Since there are no more problems, we can declare this PC clean

Now, we can proceed with post-cleanup procedures. Let's remove my tools and create a new, non infected restore point concurrently deleting old ones.

Step 1. - Creation of system restore point and tools removal.

Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the icon and Run as administrator option.
• Make sure that these ones are checked:
  • Remove disinfection tools
  • Purge system restore
  • Reset system settings
• Push Run and wait until the tool completes his work.
• All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt). I don't need it for review.

Tool deletes old system restore points and creates a fresh system restore point after cleaning.

Step 2. - Tips and tricks to keep your computer clean, safe and in a good shape.

Security tips - highly recommended reading:

• Simple and easy ways to keep your computer safe and secure on the Internet

Maintenance tips:

• Optimize Windows for better performance

Additional software that I personally use and install on all my clients devices:

• Malwarebytes' Anti-Malware (paid version highly recommended) - to scan your system from time to time in search for malware.
• Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
• McShield - to prevent infections spread by removable media.
• Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.
• Adblock - to surf the web without annoying ads!
• Qualys BrowserCheck - cloud service that scans your browsers and plugins to see if they’re all up-to-date.

My help is free for everybody.

If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation:

Thank you!

Stay safe,

TwinHeadedEagle

[Mario64]

Thanks! All good.

[AdvancedSetup]

Glad we could help.

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