Infected & nothing works.

[labjr]

I was on a web site last night and suddenly something started to install itself. I stopped it but the computer now runs slow and the IE browser crashes when I open it.  I can't install Malwarebytes or run Chameleon even in safe mode.

 

I think the OS is toast but wanted to be sure.

 

Any suggestions?

 

Thanks

[TwinHeadedEagle]

Hello,

Please follow this topic and attach required reports

https://forums.malwarebytes.org/index.php?/topic/9573-im-infected-what-do-i-do-now/

[labjr]

I've attached the files. Thanks for your prompt reply.

Addition.txt

FRST.txt

[TwinHeadedEagle]

 Scan with MGADiag

 

Need to check one more thing.

• Please download MGADiag by Microsoft and save it to your desktop.
  
• Double-click on  icon to start the tool.
  
• PressContinuewhen prompted.
  
• When it has finished, press Copy.
  
• Press the  + R on your keyboard at the same time. Type Notepad and click OK.
  
• Paste (Ctrl+V) this into notepad and save to your desktop.
  

Include that report in your reply.

[labjr]

Here it is. I hope I did it right?

MGA.txt

[AdvancedSetup]

The logs shows that this is not a legal copy of Windows. You need to work with Microsoft to get a legal copy.

[AdvancedSetup]

This topic will now be closed due to evidence of cracked or pirated software on this system.

Piracy Policy