Dield Posted July 23, 2014 ID:856535 Share Posted July 23, 2014 I go to open Malwarebytes, and when it asks if I want to allow it to make changes to my computer (which it always asks) but when I click yes, it never opens.FRST.txt Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted July 23, 2014 ID:856606 Share Posted July 23, 2014 Hello, Before we start please read and note the following: Limit your internet access to posting here, some infections just wait to steal typed-in passwords. Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good. Do not paste the logs in your posts, attachments make my work easier. There is a Upload a File button which you can use to attach your reports. Attach all reports. Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational. Note that we may live in totally different time zones, what may cause some delays between answers. Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it. I can't foresee everything, so if anything unexpected happens, please stop and inform me! There are no silly questions. Never be afraid to ask if in doubt! P2P/Piracy Warning:If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy. Uninstall outdated Malwarebytes' Anti-Malware Please download MBAM-clean and save it to your desktop.Right-click on mbam-clean.exe icon and select Run as Administrator to start the tool.It will ask you to reboot the machine - please do so.After that follow my next instructions to download & install the newset MBAM version. Scan with Malwarebytes' Anti-Malware Please download Malwarebytes Anti-Malware and save it to your desktop.Install the progam and select update.Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.Click the Scan tab, choose Threat Scan is checked and click Scan Now.If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.Upon completion of the scan (or after the reboot), click the History tab.Click Application Logs and double-click the Scan Log.At the bottom click Export and choose Text file.Save the file to your desktop and include its content in your next reply. Link to post Share on other sites More sharing options...
Dield Posted July 23, 2014 Author ID:856795 Share Posted July 23, 2014 I was able to open and run Malwarebytes, and it didn't find anything. I closed it and was able to reopen it however so whatever kept it from opening before was fixed. And though I can't donate or buy you a beer, I really do appreciate the help! Scan results.txt Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted July 23, 2014 ID:856822 Share Posted July 23, 2014 Report looks clean, how is your computer? Any problems? Link to post Share on other sites More sharing options...
Dield Posted July 23, 2014 Author ID:856829 Share Posted July 23, 2014 Runs like a kitten!~ Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted July 23, 2014 ID:856833 Share Posted July 23, 2014 Below you will find my thoughts about securing your machine. Go ahead through it, you will benefit from some useful advice about safe computing.Recommended reading:MUST READ - security tips: Computer Security - a short guide to staying safer online.Simple and easy ways to keep your computer safe and secure on the InternetMUST READ - general maintenance: What to do if your Computer is running slowly?Recommended additional software:TFC - to clean unneeded temporary files.Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.McShield - to prevent infections spread by removable media.CryptoPrevent - to secure yourself from very severe CryptoLocker infection.Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.• The following will implement some post-cleanup procedures:=> Please download DelFix by Xplode to your Desktop.Run the tool and check the following boxes below; Remove disinfection tools Create registry backup Purge System Restore Click Run button and wait a few seconds for the programme completes his work.At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFixTool deletes old system restore points and create a fresh system restore point after cleaning.Stay safe,TwinHeadedEagle Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 23, 2014 Root Admin ID:856968 Share Posted July 23, 2014 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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