Porthos
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Posts posted by Porthos
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5 minutes ago, xorro3 said:
But why the MbamElam.sys missing error doesn't appear until I fixed d:\boot\bcd path not found issue?
Because turning that setting on ads to the boot record and you removed it when you "fixed" it.
Off-topic. You win the "award" for the most Windows user accounts I have personally seen here on the forum.
Since your issue is fixed I will mark this solved in a few minutes and close the topic.
Best wishes.
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Just now, xorro3 said:
you mean Early-Launch Anti-Malware Protection option?
YES.
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Just now, xorro3 said:
I was just deleting some files from my C drive before restarting to avoid this issue again.
The early start setting caused this. That is why it is off by default as it has been known to cause this issue on some but not all systems.
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I will also make some other suggestions. @xorro3
One, Since you are using the free version for occasional scans, Turn off start with Windows in the Malwarebytes settings and open it when you need to run a scan and update it manually first.
Second,
I would also recommend creating exclusions between Malwarebytes and Your AV to help prevent any possible conflicts or performance issues. Please add the items listed in this support article to Your AV 's allow list(s)/trust list(s)/exclusion list(s), particularly for any of its real-time protection components and likewise add Your AV 's program folder(s) (likely located under C:\Program Files and/or C:\Program Files (x86)) to Malwarebytes' Allow List
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Although I will not be directly assisting you, a malware removal expert will be along to assist after you do the following.
Let's get the info to get the process started. Be aware it will take many steps and scans to fully remove malware.
Please respond to all future instructions from your helper in a timely manner.
Let's go ahead and run a couple of scans and get some updated logs from your system. Please read the entire post below before starting so that you're more familiar with the process
Then follow each step in the order provided. Unless otherwise asked, please attach all logs
Please make the following system changes: Please pay close attention the the instructions in all of the following links.
- If you have not done so already - Enable System Protection and create a NEW System Restore Point
- Temporarily disable your antivirus real-time protection or other security software first only if it blocks or interferes with the scans or downloads.. Make sure to turn it back on once the scans are completed
- Temporarily disable Microsoft SmartScreen to download software below only if needed. Make sure to turn it back on once the downloads are completed
- Disable-Fast-Startup
- Show-Hidden-Folders-Files-Extensions
Please run the following scans: Please pay close attention the the instructions in all of the following links.
- Click the following link and run a Scan with AdwCleaner
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Click the following link and run a Scan with Malwarebytes
RESTART the computer - Click the following link and run a Scan with Farbar Recovery Scan Tool
Example image of where to click to attach files when posting your reply
Then be patient for the next expert to take your case.
Thank you
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Let's use the same support tool and do a clean uninstall and reinstall.
This time, DO NOT alter any default settings especially the
Early-Launch Anti-Malware Protection option
Please close all browsers and programs before running the tool.
Once done, it will attempt to reinstall Malwarebytes. After the installation restart the computer.
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Just now, xorro3 said:
Now it's stuck here. Hope it didn't take so much time.
Did you restart the computer as instructed before running the tool?
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Please do the following so that we may take a closer look at your system.
Disable-Fast-Startup
https://forums.malwarebytes.com/topic/299350-disable-fast-startup/Then please restart the computer and then do the following.
WARNING: Do Not click the Repair option under Advanced unless requested by a Malwarebytes support agent or authorized helper
NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.
- Download the Malwarebytes Support Tool
- In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
- In the User Account Control pop-up window, click Yes to continue the installation
- Run the MBST Support Tool. The tool also downloads and runs a file called FRSTEnglish. Please allow it to run.
- In the left navigation pane of the Malwarebytes Support Tool, click Advanced
- In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
- A zip file named mbst-grab-results.zip will be saved to the Desktop or on the hidden Public desktop (usually C:\Users\Public\Desktop), please upload that file on your next reply
Thank you
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Closing this topic as it's been resolved.
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4 minutes ago, sinrosetro said:
my last FP they took care of with just the VT
You only have the 3 posts for your account and they are in this topic.
A link to the VT results is better than a screenshot.
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@Dom999 This is a different kind of block and it is always best to start a new topic each time.
This is a Browser Guard exclusive "Heuristic" block. I have moved your post to the correct section so the Browser Guard team can address it.
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@sinrosetroFYI, A VT screenshot is not what is needed. A Malwarebytes screenshot or log is what is preferred. I am providing both for you.
-Website Data-
Category: RiskWare
Domain: kellyreilly.org
IP Address: 66.248.237.59
Port: 443
Type: Outbound
File: C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
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3 minutes ago, sinzord said:
alright i disabled Always register Malwarebytes in the Windows Security Center now what ?
Did you restart the computer? Is Defender on now if you open the security center?
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7 minutes ago, sinzord said:
i want to enable mircosoft defender bc it doesnt open thats it
Are you still on the trial of Malwarebytes? If so,
Please make the following change in Malwarebytes if you're using the Premium or Trial version
- Please open Malwarebytes. Click on the small gear icon to open the Settings and go to the Security, or General in V5 tab.
- Then turn off "Always register Malwarebytes in the Windows Security Center"
- Restart the computer
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Finish the activation process and report back, please.
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3 hours ago, Dogmatix said:
Malwarebytes Free 3.2.2
Malwarebytes older than version 4 have stopped getting database updates. and is unsupported.
You will need to move to either MB4 or MB5 to get database updates.
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2 minutes ago, Soap said:
But I can not reproduce the block using Browser guard.
https://www.malwarebytes.com/blog/detections/rtmark-net
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Log for staff since it was not included.
-Website Data-
Category: Phishing
Domain: mentoring.femmepalette.com
IP Address: 54.161.234.33
Port: 443
Type: Outbound
File: C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe -
Closing this topic as it's been resolved.
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Closing this topic as it's been resolved.
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Je suis heureux que cela fonctionne.👍
Passe une bonne journée.
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8 minutes ago, ConnectedVehicles said:
Is there a way for Malewarebytes to white list our domain against that IP?
The only fix is to request a new IP from your host.
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It is not the site but the IP that is blocked. https://www.abuseipdb.com/check/184.168.116.87
Category: Compromised
Domain:
IP Address: 184.168.116.87
Port: 443
Type: Outbound
File: C:\Program Files\Mozilla Firefox\firefox.exeThe following 2 are not blocked.
https://connectedvehicles.com.au/ https://www.connectedvehicles.com.au/ -
@KevinHou Do you have a log or screenshot of the block?
[ RESOLVED ] MbamElam.sys - Windows 11 won't boot because "a critical system driver...
in Malwarebytes for Windows Support Forum
Posted
If you encounter any more issues feel free to start a new topic.