Porthos

The current version deals with stutter,version 4.1.2.73 component 1.0.979 Do an manual update see below.

Please follow the following topic and see if it fixes your issue.

I apologize if you were offended. These are not just my personal view. From past experience (since 2008) as I do not work for Malwarebytes, The company generally does not support Keygens and usually will just change the detection to "riskware" instead of Trojan but still block it in most cases. I am sure they will dissect either way. Because of the AI note in the log it was Probably detected by the new AI engine as shown below in the screenshot. It is possible that there is nothing wrong with the file.. Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 7/10/20 Scan Time: 5:27 PM Log File: 83c728ea-c2fc-11ea-bf39-001a7dda7102.json -Software Information- Version: 4.1.2.73 Components Version: 1.0.979 Update Package Version: 1.0.26671 License: Premium -System Information- OS: Windows 10 (Build 19041.329) CPU: x64 File System: NTFS User: I7-PC\SAPC File: 1 Malware.AI.2638997795, C:\USERS\SAPC\DESKTOP\MALWARE SAMPLES\KEYGEN\KEYGEN.EXE, No Action By User, 1000000, 0, 1.0.26671, 9E63AE873E3E91D99D4BE923, dds, 00801917

Please be patient, A researcher will be assisting you. Th VT link was for staff use.

It is not as safe as you think. Please see the Virus total results below. As with all Keygens, use at your own risk. Use of key generators is never recommended. https://www.virustotal.com/gui/file/9e72ef7c44d57115a51434b6a9c46b478cea49a9f8a997ba1af2c01fd5659949/detection

There are no attachments. Please attach again.

Please zip and attach the log from the detection's and staff will investigate as a false positive and fix if needed.

Is not the current version. Please check for updates manually.

First I would upgrade Malwarebytes to the current Beta version. Once you do that do another manual check for updates. I would also recommend creating exclusions between Malwarebytes and Your AV to help prevent any possible conflicts or performance issues. Please add the items listed in this support article to Your AV 's allow list(s)/trust list(s)/exclusion list(s) particularly for any of its real-time protection components and likewise add Your AV 's program folder(s) (likely located under C:\Program Files and/or C:\Program Files (x86)) to Malwarebytes' Allow List using the method described under the Allow a file or folder section of this support article and do the same for its primary data folder which is likely located under C:\ProgramData (you may need to show hidden files and folders to see it).

Yes, The anti-ransomware beta is. And yes. The beta is where things are tested/fixed before being integrated with Malwarebytes Premium

I assume these are texts on the phone.

I hate those. They can do that legally. I register the number as spam on my android phone.

It is most likely on the to do list for development.

I just delete all mails with shortened links like the above. Your contacts are not going to send links that way. I believe curiosity kills the cat in most email situations.

I suggest creating a new user account and promote it to administrator and see if everything works in that account. If it does we can go from there. Just male it local for now and not sign into it with your MS account. https://www.tenforums.com/tutorials/5440-add-local-account-microsoft-account-windows-10-a.html

It is real. You have never purchased Malwarebytes ever? If that is the case the only ones that can help is the help desk. For any of these issues: Renewals Refunds (including double billing) Cancellations Update Billing Info Multiple Transactions Consumer Purchases Transaction Receipt Please contact our support team at https://support.malwarebytes.com/hc/en-us/requests/new to get help

This part should be highlighted and bold to stick out.

The ransomware protection is the last defense of the 4 protections is the other way to put it. It reacts to the act/signs of encryption. When a process looks like encryption it is there to block it. This process can lead to false positives like the one that happened with Office programs that was just annouced as fixed. Like you I am an end user with a long history with the program. Up's and downs as well. But I volunteer here because I trust and believe in the program and it has served me and my clients well for many years. I am also respectfully removing my self from this thread. I am just here to help not get into discussions like we are in now.

I read it fully. Not every piece of hard ware is exactly the same. Driver versions, software versions, age of system etc. I NEVER said you are wrong in any way or that you or your system is the cause. You are/were a victim like the others. There is an issue and it affects each setup differently and some not at all. I would be in a world of pain if the issue affected all of my 400+ managed client systems. Only 4 are having any issues with Malwarebytes.

I am not trying to patronize you in any way. Yes there have been many bugs since Malwarebytes started in 2008. Most have been fixed quite quickly. I have not personally had the same issues as you. I do not wish to debate all the issues you researched and quoted. You are correct things have happened. Now for the above quote, since it is relevant to turning off ransomware protection. The Ransomware Protection component is the least proactive in Malwarebytes because it relies entirely on active application behavior in memory to make detections, meaning your system would first need to actually be infected by a live ransomware threat for Ransomware Protection to detect anything. This is extremely unlikely since you still have the other more proactive components active which should prevent any infection from infiltrating your system in the first place, including ransomware. I too preach and have proper backups as well.

Each computer is different. Not all users have the same issues as you do. You are welcome to keep Malwarebytes "banned" if you wish. It is your choice. We are just trying to assist until the root cause is found.

If you happen to have issues you should not uninstall 2004. Just create your own separate topic and we will assist with Malwarebytes itself.

Malware may not be on their machine. Usually it is that they have been phished in the past and some one has control of the email account at the web mail level. Password change is in order if you know the person. For me the link if allowed goes to a spammed web page. https://topdietproduct.world/us/twrw/gummies-phen-oz-d/1?bhu=CWpaCHfni1cm6XDzS4y1KAnK3iRLQ29Bxhryn

Do you have notifications turned off in Malwarebytes? I get the same screen you get but also a notification above the system tray.

This truly belongs in the web FP section, Researchers will not see it here.