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Everything posted by Porthos

  1. FYI, The timer is on for all 3 installs. The subscription period on all installs starts when the first computer is activated.
  2. I wish you had not done that as well. Even if you deactivate it, The 1yr timer is still on and can not be stopped. I would have just used the 14 day trial if it was a new install.
  3. I can take 3-5 days not including weekends and holidays. That is what the my malwarebytes portal is for in most cases. Self administration of licenses.
  4. Two things come to mind, Is fast start enabled? and it seems you have UAC disabled.
  5. Please post the logs from the BOT post from the section " If you are having technical issues with our Windows product, please do the following: "
  6. Scanning is one thing, I want Defender ACTIVE as well. My experience is that Defender catches things in real time that MB does not. As much as I love MB over the last 10 years, I am not ready to rely on just MB to protect my computer sand my clients computers to just MB being active. Can you say layered protection?
  7. Yes, Either wait out the trial or deactivate the trial see below.
  8. I have to agree. I did not even notice Defender was off till I read this post and checked. That needs to be addressed right away. I have 100's clients who who rely on the Defender/Malwarebytes combo with Windows 10.
  9. You can download the Beta installer from this link. This is the new one Uninstall the old beta first.
  10. I also tried an upgrade but failed. Ran clean tool and reinstalled with no issue since.
  11. Seems to be a browser extension block only.
  12. Anti exploit( stable and not a beta) is part of MB. Just turn off the auto scan schedule, Turn off all other modules and only leave anti exploit on. Turn off the warnings about protections being turned off and there you have it, manual scanning. Waste of a paid license but if that is what you want so be it.
  13. The version you are looking at is not supported on any server OS. You need, https://www.malwarebytes.com/pricing/business/
  14. What happens to the total when you go to the next step"review order"?
  15. Be aware the file you appear to be scanning looks like a picture. MB does not scan pictures.
  16. I personally do not believe in software like Open Shell. Too much of a chance of a Windows update to break it. Also do not endorse(personally or professionally) apps that neuter Windows 10 for (privacy) reasons. I will only turn off the settings that are native in the OS itself. (Settings app> privacy settings) MS just like Malwarebytes needs basic telemetry to keep it working properly. I set Windows to Basic. As for AV, Defender in the current build of 10 is very capable (for those who like "tests") . It will not get in the way (screw up) cumulative and feature updates. Malwarebytes Premium is the only program I supplement Defender with. I have only encountered 5 infected computers since Win 10 was introduced. None of those were Win 10 and none had the paid version of MB on them. Just my experience as a repair tech.
  17. Free, Never let me down, Plenty of features in free. It is installed on every computer I work on. Many of my clients use it(those with external drives at least).
  18. I would change Acronis suggestion to Macrium Reflect. (free for personal and business).
  19. I use Ninite to download those 2 all the time. Ninite is famous for stripping out or using the non infected (more hidden) links from official sources. Everyone for the most part monetizes the free software one way or another. Donations to software devs are not paying the bills.
  20. I still use those 2. Using Ninite you can still get non-infected versions without having to dig for them.
  21. As you read in the other posts, It is recommended to only do threat scans. I would suggest cleaning temp files and if laptop, be plugged in to power. Also during a manual scan, Do not try do do anything else while scan is running.
  22. https://support.malwarebytes.com/docs/DOC-1033 You can but use both if you do not plan to get the paid version, Deactivate the trial.
  23. (start a new thread) with examples of the files being detected as anomalous, and we will add them to our database of known good apps. Also, If you are a developer, while building your application, I suggest you exclude the working/building directory from detection via the exclusion settings in Malwarebytes. This since our Anomaly detection might possibly detect some of the files you are building. Once the application/project is final and ready to be shared with others, in most cases it won't be detected anymore since it won't be triggered as "anomalous" anymore either. In case a "final project" is still detected, please let us know (include the sample), so we can add it to our database of known good apps as well to prevent this in the future.
  24. Hosts File Blocks ================================== Host data: serius.mwbsys.com Host data: keystone.mwbsys.com You need to reset your hosts file. https://support.microsoft.com/en-us/help/972034/how-to-reset-the-hosts-file-back-to-the-default
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