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Massimiliano

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Posts posted by Massimiliano

    Malwarebytes for iOS: I have a problem

    in Malwarebytes for iOS

    Posted

    21 minutes ago, treed said:

    One thing you can do to ensure the app gets more time to update is to add the Security News widget to the Today view:

    My app is always active in the background with the update active.
    I activated the widget as suggested. It is the only active Widget, I don't use other widgets but I hope this helps the work of your app.

     

    Malwarebytes for iOS: I have a problem

    in Malwarebytes for iOS

    Posted · Edited by MAXBAR1
    added information

    By clicking on the arrows, the arrows rotate (this doesn't necessarily mean updating the definitions though)

    From the beginning, when it says current it is not always like this: in fact, sometimes, even if the banner is not yellow, an update is made by clicking on the arrows (verified the version difference between the before and after in the information panel) - this has happened to me countless times (it probably turns yellow and says update needed when it is particularly outdated); all the more so when it turns yellow and says it is out of date

    Malwarebytes for iOS: I have a problem

    in Malwarebytes for iOS

    Posted

    10 hours ago, Hardhead said:

    That is strange for sure because all I did was open up MWB and went to definition updated and it showed called protection version 1.0.2020040412 without forcing. I feel sure R&D will figure out why some updates are not being pushed out automatically or when opening MWB. To be honest I always thought the definition updates were pushed out from the server much like Windows version but I could be totally wrong. 🤔

    No, it is not strange.
    If you open the application when closed, the update takes place automatically as when you force it.
    It didn't come to me because the application was open in the background to see if it was receiving pushes and not receiving them you have to force to get them.

    From how they explained to me, if I didn't understand, if the application is closed and / or the background app update is not active it does not receive push updates but it works with the latest updates received: that's why I try to keep it open in the background ; unfortunately at this time the push updates do not work therefore until resolution it is better to close it and reopen it every so often (for example 1 or 2 times a day) to receive the updates or force them.

    The optimum should receive push updates for the mere fact that it is installed or that it was active in the background regardless of whether it is open by the user.

    Feedback/Suggestion

    in Malwarebytes for iOS

    Posted

    From what I understand so far, the phone numbers reported on Malwarebytes may or may not be entered on the definition databases but in any case they remain blocked on the iPhone that made the report. Correct me if I'm wrong

    And here arises the problem and therefore my suggestion that I do not know if it is feasible.


    Is possible to synchronize the settings of Malwarebytes with iCloud so that, if the user has to reset the phone, once reinstalled l'App, the user finds himself blocked the numbers he had reported to Malwarebytes if they had not been included in the definitions for all but however unwelcome to the specific user?

    @treed  I'd like to know about it

    Thanks

    Have a nice weekend

    Massimiliano

    Malwarebytes for iOS: I have a problem

    in Malwarebytes for iOS

    Posted

    4 minutes ago, alvarnell said:

    I wonder if it matters whether Malwarebytes is enabled to do Background App Refresh or not? Mine is enabled.

    In a previous discussion here on the forum a developer (I think @adas but I don't remember exactly) had explained to me that MWB must be open and with the update in the backgroud active for it to work properly. My iPhone is set up this way.

    Is there a false positive? Yes or No

    in Chrome

    Posted

    Thanks for the help.
    In fact, the report came to my sister while doing a distance teaching videoconference with Meet of G-Suite for Education with the Grid View extension and in fact she thought the extension had been blocked having no experience in this regard.

    I hope this information will be useful for you.
    Thanks again
    Good evening (at least in Italy)
    Massimiliano

    No internet connection

    in Mac Malware Removal Help & Support

    Posted · Edited by MAXBAR1
    added information

    Waiting for other instructions try to boot in safe-mode by following this Apple support article How to use safe mode on your Mac and see if in that case the problem is solved

    Quote

    The problem is almost certainly caused by the malware having changed your network settings to use a proxy server so that your network access could be monitored. Check System Preferences->Network->Advanced button->Proxies tab to see if anything there has been set. Take good notes on anything you find there before disabling so that you can report your findings back here. Also check the DNS tab to see if anything there has been modified.

    If you want you can also read this article Upload logs to your ticket using the Malwarebytes Support Tool for Mac and Submit a request to technical support

    I hope I was helpful

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