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About adas

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  1. Please contact Malwarebytes support here: https://support.malwarebytes.com/community/consumer/pages/contact-us
  2. Hi Knut, We would like to check install log. Please send us the install.log located under /var/log/install.log by compressing it. Or application provided with link below to obtain install log. https://www.dropbox.com/s/xozvozdvj7syu03/Get%20Malwarebytes%20Info.zip?dl=1 Please, don't attach the log file here, please send it to support@malwarebytes.com
  3. Hi, The key can be unredeemed from my account portal if the purchase is from our website (not a retail or box purchase). Please checks our KB articles on how to deactivate the previous devices. https://support.malwarebytes.com/docs/DOC-1032 https://support.malwarebytes.com/videos/1042 my account portal link > https://my.malwarebytes.com/en/login If there is a further issue, please write us to support@malwarebytes.com
  4. adas

    wrong email.

    Hi w8erd, Please check your message box on the forum page.

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