Massimiliano

https://www.zeiss.it/vision-care/ottici-optometristi/prodotti/altri-prodotti-a-marchio-zeiss/soluzioni-per-la-pulizia-delle-lenti.html https://www.virustotal.com/gui/url/6046a4f166a857159de45069c766aea4026211f2a129697907d88df9646d058f/detection 0/77 No engines detected this URL on VirusTotal Please verify

My app is always active in the background with the update active. I activated the widget as suggested. It is the only active Widget, I don't use other widgets but I hope this helps the work of your app.

Unfortunately for me not yet. I await the solution of the problem mentioned by @treed

By awakening the iPhone from Stand-by, a crash of the Malwarebytes app was reported; I reported it with in-app feedback In the meantime I received 1.0.2020040611 push for Call Protection Stilll nothing about the other protections

I will try to leave it open in the background until midday tomorrow to see what happens. At this point I am curious

12:30 pm (Italy) I opened the app and the Call version is 1.0.2020040602 No updates received in the meantime 18:20 I forced the update and Call Protection is 1.0.2020040609

If you also want my logs to check the differences just ask them

On Windows 10 1909 (Build 18363.752) everything works correctly

Received now (05/04/2020 Italian time 18:45) Call Protection 1.2.2020040509 Web Protection stopped at 1.0.2020032708 AdBlocker stopped at 1.0.2020302713 Not push but forcing

On Windows 10 1809 LTSC works regularly both as an update and after deleting everything created by the previous version

By clicking on the arrows, the arrows rotate (this doesn't necessarily mean updating the definitions though) From the beginning, when it says current it is not always like this: in fact, sometimes, even if the banner is not yellow, an update is made by clicking on the arrows (verified the version difference between the before and after in the information panel) - this has happened to me countless times (it probably turns yellow and says update needed when it is particularly outdated); all the more so when it turns yellow and says it is out of date

It is something that seems strange to me because at any time by clicking on the circular arrow I am able to force an update at any time (obviously the update is not always present but the function is always valid - at least for me)

No, it is not strange. If you open the application when closed, the update takes place automatically as when you force it. It didn't come to me because the application was open in the background to see if it was receiving pushes and not receiving them you have to force to get them. From how they explained to me, if I didn't understand, if the application is closed and / or the background app update is not active it does not receive push updates but it works with the latest updates received: that's why I try to keep it open in the background ; unfortunately at this time the push updates do not work therefore until resolution it is better to close it and reopen it every so often (for example 1 or 2 times a day) to receive the updates or force them. The optimum should receive push updates for the mere fact that it is installed or that it was active in the background regardless of whether it is open by the user.

It was updated this evening after forcing it by clicking on the update button in the dashboard despite not being outdated. I don't get updates automatically though

From what I understand so far, the phone numbers reported on Malwarebytes may or may not be entered on the definition databases but in any case they remain blocked on the iPhone that made the report. Correct me if I'm wrong And here arises the problem and therefore my suggestion that I do not know if it is feasible. Is possible to synchronize the settings of Malwarebytes with iCloud so that, if the user has to reset the phone, once reinstalled l'App, the user finds himself blocked the numbers he had reported to Malwarebytes if they had not been included in the definitions for all but however unwelcome to the specific user? @treed I'd like to know about it Thanks Have a nice weekend Massimiliano

In a previous discussion here on the forum a developer (I think @adas but I don't remember exactly) had explained to me that MWB must be open and with the update in the backgroud active for it to work properly. My iPhone is set up this way.

I have the same updates of @Hardhead but not pushed but only manually forced

Thanks for the help. In fact, the report came to my sister while doing a distance teaching videoconference with Meet of G-Suite for Education with the Grid View extension and in fact she thought the extension had been blocked having no experience in this regard. I hope this information will be useful for you. Thanks again Good evening (at least in Italy) Massimiliano

I am attaching an image of a block received from MBG for Google Chrome. Is a false positive or no?

I confirm that the automatic update still does not work, despite the active application and the active background update. It updates only by forcing the update.

Even my iPhone has updated now. Thanks to the staff for solving the problem

Waiting for other instructions try to boot in safe-mode by following this Apple support article How to use safe mode on your Mac and see if in that case the problem is solved If you want you can also read this article Upload logs to your ticket using the Malwarebytes Support Tool for Mac and Submit a request to technical support I hope I was helpful

Thanks

As you already know, I use beta version 1.4.5. I use iOS 13.4 I tried to remove Malwarebytes and reinstall it I forced the definition update at least a hundred times My definitions are a month old. The last update dates back to February 27, 2020. Is it just my problem? I ask it because until the old version they updated several times a day (at least web protection and call protection). Ad-Blocker has always updated more sporadically I attach screenshots @treed @adas Help me, please. Thanks Have a good day Massimiliano