blueelvis

That's great. Any chance you could post back what solved your problem? It would help the future visitors -Pranav

Hi Hankumin & Welcome to the forums , I have analysed your dump files and below has been provided an analysis of the same for informative purposes :- Below is the stack for your latest dump file - 2: kd> knL # Child-SP RetAddr Call Site00 ffffd000`c43b93c0 fffff801`82c46800 nt!KiSwapContext+0x7601 ffffd000`c43b9500 fffff801`82c46218 nt!KiSwapThread+0x16002 ffffd000`c43b95b0 fffff801`82c48465 nt!KiCommitThreadWait+0x14803 ffffd000`c43b9640 fffff800`61fefec5 nt!KeWaitForSingleObject+0x38504 ffffd000`c43b96f0 fffff800`65d1daf1 ndis!NdisMSleep+0x5505 ffffd000`c43b9770 ffffe000`37165030 Qcamain10x64+0x1daf106 ffffd000`c43b9778 ffffe000`3bf13290 0xffffe000`3716503007 ffffd000`c43b9780 00000000`00000000 0xffffe000`3bf13290 As per the stack, your Atheros Wireless Driver is causing the problem. I see that Acer has released an updated driver for your laptop. Kindly download the below driver and see if the system still crashes or not - http://global-download.acer.com/GDFiles/Driver/Wireless%20LAN/Wireless%20LAN_Atheros_12.0.0.102_W10x64_A.zip?acerid=635730663635287445&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20VN7-591G&OS=ALL&LC=en&BC=ACER&SC=PA_6 Below is a list of 3rd party drivers present on your system - **************************Thu Nov 12 02:42:51.456 2015 (UTC + 5:30)**************************RadioShim.sys Wed Jul 17 00:28:57 2013 (51E597F1)LMDriver.sys Wed Jul 17 00:28:57 2013 (51E597F1)point64.sys Thu Dec 12 18:46:17 2013 (52A9B721)TeeDriverx64.sys Tue Feb 4 01:54:40 2014 (52EFFB08)iwdbus.sys Fri Mar 14 03:29:14 2014 (53222A32)mfehidk.sys Thu Sep 25 03:56:25 2014 (54234511)mfewfpk.sys Thu Sep 25 03:56:43 2014 (54234523)mfeavfk.sys Thu Sep 25 03:57:42 2014 (5423455E)mfefirek.sys Thu Sep 25 03:59:05 2014 (542345B1)rt640x64.sys Wed Apr 1 20:04:31 2015 (551C01F7)RtsUer.sys Mon May 11 12:40:15 2015 (555055D7)Qcamain10x64.sys Tue May 19 01:48:19 2015 (555A490B)RTKVHD64.sys Tue Jun 16 16:25:05 2015 (55800089)intelppm.sys Fri Jul 10 08:42:59 2015 (559F383B)NvStreamKms.sys Sat Jul 25 14:52:15 2015 (55B35547)MBAMSwissArmy.sys Wed Jul 29 09:56:01 2015 (55B855D9)btfilter.sys Thu Jul 30 14:22:09 2015 (55B9E5B9)igdkmd64.sys Wed Aug 5 05:12:35 2015 (55C14DEB)nvvad64v.sys Mon Aug 10 13:21:42 2015 (55C8580E)mbam.sys Tue Aug 11 23:05:19 2015 (55CA3257)nvlddmkm.sys Sat Oct 3 07:38:52 2015 (560F38B4)¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``**************************Mon Nov 2 02:37:38.109 2015 (UTC + 5:30)**************************hiber_storport.sys Fri Jul 10 08:50:46 2015 (559F3A0E)http://www.carrona.org/drivers/driver.php?id=RadioShim.syshttp://www.carrona.org/drivers/driver.php?id=LMDriver.syshttp://www.carrona.org/drivers/driver.php?id=point64.syshttp://www.carrona.org/drivers/driver.php?id=TeeDriverx64.syshttp://www.carrona.org/drivers/driver.php?id=iwdbus.syshttp://www.carrona.org/drivers/driver.php?id=mfehidk.syshttp://www.carrona.org/drivers/driver.php?id=mfewfpk.syshttp://www.carrona.org/drivers/driver.php?id=mfeavfk.syshttp://www.carrona.org/drivers/driver.php?id=mfefirek.syshttp://www.carrona.org/drivers/driver.php?id=rt640x64.sysRtsUer.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.Qcamain10x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.http://www.carrona.org/drivers/driver.php?id=RTKVHD64.syshttp://www.carrona.org/drivers/driver.php?id=intelppm.syshttp://www.carrona.org/drivers/driver.php?id=NvStreamKms.syshttp://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.syshttp://www.carrona.org/drivers/driver.php?id=btfilter.syshttp://www.carrona.org/drivers/driver.php?id=igdkmd64.syshttp://www.carrona.org/drivers/driver.php?id=nvvad64v.syshttp://www.carrona.org/drivers/driver.php?id=mbam.syshttp://www.carrona.org/drivers/driver.php?id=nvlddmkm.syshttp://www.carrona.org/drivers/driver.php?id=hiber_storport.sys Let me know how it goes -Pranav

Hi Gunther & Welcome to the forums , I have analysed your dump files and below has been provided an analysis of the same for informative purposes :- Stack - The Synaptics Touchpad Driver is the one causing the problems according to the dump files. The Synaptics Driver version which you have installed dates to April 2015. Have you tried using an older Synaptics Touchpad driver? Also, I see that the BIOS is 6+ years old -BiosReleaseDate = 03/06/2009I checked Sony support website and there were no drivers available for Windows 8.1 which your system is running. Below is a list of 3rd party drivers present on your system - **************************Mon Jul 27 16:43:50.146 2015 (UTC + 5:30)**************************SSPORT.sys Wed Nov 22 10:11:42 2006 (4563D506) //oldnpf_devolo.sys Tue Jan 30 20:49:42 2007 (45BF620E) //oldVSTCNXT3.SYS Thu Oct 16 05:59:13 2008 (48F68AD9) //oldVSTAZL3.SYS Thu Oct 16 06:00:03 2008 (48F68B0B) //oldVSTDPV3.SYS Thu Oct 16 06:02:04 2008 (48F68B84) //olde1y6032.sys Mon Feb 7 22:17:08 2011 (4D50220C) //oldSFEP.sys Tue Nov 15 13:04:46 2011 (4EC21616) //oldNETwNs32.sys Tue Jan 24 04:13:00 2012 (4F1DE274) //oldigdkmd32.sys Fri Mar 23 23:39:32 2012 (4F6CBC5C) //oldGEARAspiWDM.sys Fri May 4 01:25:59 2012 (4FA2E2CF) //oldbusenum.sys Fri Aug 3 15:09:08 2012 (501B9C3C) //oldintelppm.sys Thu Aug 22 07:28:53 2013 (5215705D)mwac.sys Wed Jun 18 07:36:47 2014 (53A0F437)mbam.sys Wed Sep 3 23:20:19 2014 (540754DB)udhyew.sys Tue Oct 14 19:18:03 2014 (543D2993)MBAMSwissArmy.sys Tue Apr 14 00:59:02 2015 (552C18FE)Smb_driver_Intel.sys Fri Apr 24 07:21:11 2015 (5539A18F)SynTP.sys Fri Apr 24 22:47:32 2015 (553A7AAC)RTKVHDA.sys Tue Jun 30 19:01:17 2015 (55929A25)¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``**************************Mon Jul 27 14:21:09.375 2015 (UTC + 5:30)**************************MpKsl4af6d2a7.sys Wed May 20 07:03:53 2015 (555BE481)¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``**************************Sun Jul 26 20:49:59.582 2015 (UTC + 5:30)**************************MpKsl3680cd36.sys Wed May 20 07:03:53 2015 (555BE481)http://www.carrona.org/drivers/driver.php?id=SSPORT.syshttp://www.carrona.org/drivers/driver.php?id=npf_devolo.syshttp://www.carrona.org/drivers/driver.php?id=VSTCNXT3.SYShttp://www.carrona.org/drivers/driver.php?id=VSTAZL3.SYShttp://www.carrona.org/drivers/driver.php?id=VSTDPV3.SYShttp://www.carrona.org/drivers/driver.php?id=e1y6032.syshttp://www.carrona.org/drivers/driver.php?id=SFEP.syshttp://www.carrona.org/drivers/driver.php?id=NETwNs32.syshttp://www.carrona.org/drivers/driver.php?id=igdkmd32.syshttp://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.syshttp://www.carrona.org/drivers/driver.php?id=busenum.syshttp://www.carrona.org/drivers/driver.php?id=intelppm.syshttp://www.carrona.org/drivers/driver.php?id=mwac.syshttp://www.carrona.org/drivers/driver.php?id=mbam.sysudhyew.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.syshttp://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.syshttp://www.carrona.org/drivers/driver.php?id=SynTP.syshttp://www.carrona.org/drivers/driver.php?id=RTKVHDA.sysMpKsl4af6d2a7.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.MpKsl3680cd36.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. Most of the drivers are very old as well (Marked with //old). At this point of time, my best advice to you would be to test an older version of the Synaptics driver and if that does not work, I would strongly suggest you to downgrade to Windows 7. Let me know how it goes -Pranav

Hi Celcius & Welcome to the forums , I have requested to move this topic to the BSOD Section of the forum. We should probably analyze the BSOD before saying anything. **Generally speaking** , 404 means that the server was not reachable. Maybe your internet is not working correctly? Also, kindly follow the below instructions and upload the ZIP File along with your next post so that the dump files could be analyzed - https://forums.malwarebytes.org/index.php?/topic/170037-blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/ Let us know in case of any problems -Pranav

Reported this thread to move it to the BSOD Section -Pranav

I have requested to move this topic to the BSOD section since it pains my heart not to see a single thread in that section -Pranav