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  1. I am on the latest version 4.1.2.73 1.0.1003. It just randomly crashes sometimes giving IRQL not less or equal. It happened a while back and I ran the Malwarebytes Support Tool and that worked for a while but it has started happening again. Here's the .dmp and malwarebytes check results. mb-check-results.zip 080820-44953-01.dmp 081120-50781-01.dmp
  2. happened yesterday and today, searched around and found out that malwarebytes is causing it.. I turned off real time web protection because an admin suggested it to another user and it worked for them. Please fix this / help me
  3. Today my PC crashed with stop code REGISTRY_FILTER_DRIVER_EXCEPTION and farflt.sys was mentioned. Using MB Trial version 4.1.0. Windows 10 64bit with latest updates. I can send more logs if needed. FRST.txt Addition.txt mb-check-results.zip
  4. Hello, I have been using Malwarebytes for a long time now and also adwcleaner here and there but recently within the last 2 weeks i have been given BSOD crashes via farflt.sys which is a registered ransom ware system file for malwarebytes, Now i would like to know if Malwarebytes will continue to work if i delete this file and stay deleted not replicate itself upon reboot of the software/update as being a savvy user i dont have a need for the ransom ware protection anyway, but i dont want to have to go elsewhere for my malware protection as i much prefer to keep what im used to.
  5. I can confirm it was causing havoc on my server that runs Plex
  6. Just as an FYI... I also use Plex and uTorrent, and have also been experiencing multiple BSOD in the last few days. I had assumed it was caused by the most recent uTorrent release, but I just caught the latest screen before it restarted, and it stated mwac.sys as being what had 'failed'.
  7. Hi So I have both Kaspersky and Malwarebytes and today kaspersky asked me to restart to complete an update. So I did and when it finished restarting it gave me an error saying my PC needs to be repaired and that the operating system couldn’t be loaded because a critical system mdriver is missin or contains errors. The file in question was Windows\system32\DRIVERS\MbamElam.sys and the error code was 0xc000007b. I don’t know what to do please help I have a lot of important info on this computer and I can’t go out to repair it because of the whole pandemic 😭😭😭
  8. Hi, I have been getting memory related BSOD at early morning around 6am - 8am. The diagnostic files are attached below. The windows 10 (x64) installed came with the laptop when I purchased it.· Age of system : 4-5 years· Age of OS installation - No i didn't I just do system restore from time to time· CPU : Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz, 2808 Mhz, 4 Core(s), 8 Logical Processor(s)· Video Card : NVIDIA GeForce GTX 1060 · Laptop model : Acer Predator Helios 300 G3-572 * The laptop is undervolted to -110.4 mV SysnativeFileCollectionApp.zip
  9. Hello. I had a Windows update on FRI 1-10-2020. Over this weekend my server rebooted after BSOD. Over 12 times since Fri. BSOD points to MWAC.SYS. IRQL not less or equal. Windows cumulative update windows server 2019 (1809) x64 based -- (KB4530715) We Shut off service to keep business running for the day will try reinstall malwarebytes tonight. I have extracted the dump file text and memory dump text. From what i gather windows and malwarebytes are fighting for file control due to file protection, and system protection. I have not been able to test but an un
  10. I was working on my PC and suddenly I got the "Blue Screen of Death" on mwac.sys and I lost all my work for the last 2 hours! :( I am a Malwarebytes Premium user. After looking it up the file online, I saw that it is part of Malwarebytes I have Malwarebytes Premium Ver 4.0.4
  11. Ran Farbar64 and mb-check logs are attached. no minidump or *.dmp in c:\windows mb-check-results.zip FRST.txt Addition.txt
  12. Hello, During this month I've been experiencing multiple BSODs due to what I'm assuming mwac.sys. I've attached the required Sysnative file and included my computer details below. · OS - Windows 7 · x64 ? · What was original installed OS on system? · OEM version · 2014 · Installation Date: 4/2/2014 · CPU: Intel Core i5 4670K @ 3.40GHz · Video Card: 2047MB NVIDIA GeForce GTX 760 (MSI) · MotherBoard - MSI Z87-G55 (MS-7821) · Power Supply - In Win 650 W 80+ Bronze Certified ATX Power Supply · Desktop Please let me know if additional information is needed. Thanks - Ande
  13. Twice now in the last week, my system has crashed for no apparent reason giving me the BSOD. In one case, I was typing an email. The other case occurred while the computer was idle. I have Windows 10 Pro and am using the latest paid version of Malwarebytes - Premium 3.4.4. Windows gave me the following message: "Stop code: SYSTEM SCAN AT RAISED IRQL CAUGHT IMPROPER DRIVER UPLOAD. What failed: mwac.sys". As far as I can tell, everything is up to date. If you require additional information, please let me know. Thanks.
  14. If you need anymore information please tell me.
  15. Hello everyone, I am new here. I am using a HP pavilion DM4, with windows 7 home premium, and about 20 days ago (7/8/2019, I got a black screen with a cursor only after logging into my Admin Account, even on safemode. the day before this issue occurred (7/7/2019), I had turned off my AVG, while trying to run a malwarebytes scan, to do so, I changed its (AVGs) permissions to EVERYONE and I also set the AVG off, and restarted my computer, Lo and Behold, I couldn't get back on my ADMIN main user!, I am currently writing this on the same laptop, but on the account of a secondary u
  16. I've read the posts on similar failures. My BSOD happened as I was running Defraggler overnight. I can find no malware or other cause. This is my first encounter with this particular BSOD, which was annotated: RECOVERY FILE DRIVER EXTENSION what failed: Farftc.sys Attached is my mb-check-results zip, plus the FRST and Addition files just for the sake of completeness. Any information you can provide on what went wrong and how I can prevent such failures in the future would be greatly appreciated. Thanks again for your product, which I have used for many years successfully. m
  17. Every time when i start Malwarebytes BSOD appiers. In safe mode it runs. Tried support tool, but if i run it, it causes BSOD. ADWcleaner, and another malwarebytes production works OK. Win7 home basic; 8gb RAM; intel pentium g2030 14d premium version.
  18. MBAM 3.5.1 Premium for Windows 7 on a 32-bit Dell laptop worked fine. Tried to install MBAM 3.6.1 days ago first without clean install and BSOD upon reboot. Did a clean install today using the MBAM Support Tool and after rebooting and almost at the end of the reinstalling, a blue screen of death again. I have attached logs. I also have the MEMORY.DMP file zipped, but its 139 MB, so if you need, please let know how to send. I also ran a full drive security scan with MBAM v3.5.1 just prior to the 3.6.1 clean install and no malware found. Other security software on this machine Zone Ala
  19. Bonjour Je viens vous demander de l'aide concernant un BSOD a chaque analyse personnalisée avec l'option "recherche de Rootkit". En effet, a chaque fois que je lance une analyse avec cette option cochée, un BSOD surviens après 10 secondes . Lorsque je lance une analyse personnalisée sans l'option rootkit, l'analyse réussit. J'ai une version premium a vie (la dernière version 3.4.4) depuis 5 ans, et c'est la première fois que cela arrive... Tout est ok sur mon PC (RAM, DRIVERS, ZERO INFECTION, MATERIEL OK, TESTE CPU OK .....) Je suis Helper, donc j'ai déjà fais toutes les recherches d'i
  20. I'm getting the BSOD with farflt.sys listed as the cause. I've seen that others have had the same problem, but the topics were fairly old so I thought it best to start a new one. The machine is an HP Compaq PC. I reinstalled Windows 7 Pro 32-bit yesterday and put all the software on top, including MB Premium. I had to install MB twice because it errored, but it went on okay second time and I was using the PC for a few hours without problems last night. As well as installing software like Office, and setting up Outlook, I've run Windows Update and installed all the updates it wanted, i
  21. Just had to uninstall Malwarebytes. I kept getting BSoD on farflt.sys. Although my machine was supposedly writing a dmp file there is none to be found. No idea why it's just started (literally today 25/8) as there haven't been any updates either hardware or software to my machine. mbst-grab-results.zip
  22. Hello, For the past week i've been having trouble with BSODs, "Bad_Pool_Caller" i tried reading the dump files and all i could understand from them is that malwarebytes could be causing them. The files are attached in the form of a rar file Any help is much appreciated Minidump.rar
  23. Greetings, I am representing a client of mine in which they have a problem with your Antimalware product. The client is experiencing numerous blue screens that seem to be related to your "mbamchamelon.sys" kernel-mode driver causing a Blue Screen of Death upon boot up. However, on the second boot up, there is a very high chance it'll boot up normally. My client installed MalwareBytes for protection against malware in conjuction with his security software, Total Defense Total Security. Yes I know what you're thinking, but apparently it is a real product using the BitDefender Antivirus
  24. So I have a problem I downloaded a hack for a free to play game and censoreded up the guy has like thousand subs but wtf? So the problem is I disabled windows update but the svchost still has 50% I also have tried other ways but nothing worked, I get bsods, sometimes when turning off , Restarting, My pc is normal in safe mode anyone could help me fix this ty
  25. Had this for the last couple of days. I am assuming the BSOD happens when malwarebytes scans late at night when I am asleep: Unable to rename mbamswissarmy.sys (I guess you don't want the bad guys renaming it or elevating permissions either.) any idea on a fix? BSOD 150218.docx
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