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Atribune

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About Atribune

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  1. Thanks for those, if you do a rescan is the file still detected? If so can you please click the gear setting in Malwarebytes and then on the general tab enable Event log data and do a new scan. Once the scan completes repeat the steps from my previous post please.
  2. Hi Lichew, Could you navigate to C:\ProgramData\Malwarebytes\MBAMService and zip/rar the logs folder and attach it here so we can have a look please? Thank you
  3. Hi, Do you have a log showing these blocks? Some of these are not in our database.
  4. Thanks for reporting this, it should be fixed in the next 15 or so minutes.
  5. Could you provide a log please?
  6. Hi, Thanks for reporting this, it should be fixed shortly.
  7. You're welcome. The updated database is now on the servers.
  8. Hi Leobando, Thanks for the report. This is a false positive and we are currently releasing a fix for it. You can safely unquarantine this file.
  9. Can you complete the following to clear hubblecache? Totally exit/shutdown Malwarebytes. Go to here in explorer: C:\ProgramData\Malwarebytes\MBAMService Delete the following file only: hubblecache Then you can restart MBAM and the cache file will rebuild on the next scan. Please report back if this resolves the issue.
  10. hideN and DorgoDorato, Can you complete the following to clear hubblecache? Totally exit/shutdown Malwarebytes. Go to here in explorer: C:\ProgramData\Malwarebytes\MBAMService Delete the following file only: hubblecache Then you can restart MBAM and the cache file will rebuild on the next scan. Please report back if this resolves the issue.
  11. Thanks, this should be fixed in the next update.
  12. Hi Colin, Thanks for reporting this, it is a false positive and will be fixed in the next update. Regards
  13. Thank you, I have scanned the file locally and it comes back as undetected. Are you able to reboot the endpoint, update the client on the endpoint and rescan the machine?
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