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Atribune

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Everything posted by Atribune

  1. Can you complete the following to clear hubblecache? Totally exit/shutdown Malwarebytes. Go to here in explorer: C:\ProgramData\Malwarebytes\MBAMService Delete the following file only: hubblecache Then you can restart MBAM and the cache file will rebuild on the next scan. Please report back if this resolves the issue.
  2. hideN and DorgoDorato, Can you complete the following to clear hubblecache? Totally exit/shutdown Malwarebytes. Go to here in explorer: C:\ProgramData\Malwarebytes\MBAMService Delete the following file only: hubblecache Then you can restart MBAM and the cache file will rebuild on the next scan. Please report back if this resolves the issue.
  3. Thanks, this should be fixed in the next update.
  4. Hi Colin, Thanks for reporting this, it is a false positive and will be fixed in the next update. Regards
  5. Thank you, I have scanned the file locally and it comes back as undetected. Are you able to reboot the endpoint, update the client on the endpoint and rescan the machine?
  6. Could you please unquarantine the file ace.dll and upload a copy of it? As my colleague mentioned above this detection was fixed a couple days ago.
  7. Could you please attach the entire log? Thank you.
  8. Thank you for reporting, this was indeed a false positive and has now been repaired. We apologize for the inconvenience.
  9. Thank you for reporting this, it should be fixed shortly.
  10. Yes it is safe, sorry for the inconvenience.
  11. Thank you for reporting this, we have found the installer and found the offending rule, this will be fixed in the next update.
  12. Hi, Could you please provide either the file that is detected or the complete mbam log.
  13. Thank you for reporting this, this did appear to be a false positive, it should be fixed now.
  14. This should be fixed in the next few minutes.
  15. Hi, we will look at this detection right away, thank you.
  16. Thank you, could you send us Vagcom.exe please
  17. Hey Guys, this indeed is a false positive, it will be fixed shortly. I will reply here again once the fix is live.
  18. Hi, I've moved this to the False Positive section of the forum. Could you please attach the file or the malwarebytes scan log? Thank you.
  19. Thanks, this should be fixed shortly.
  20. Hi Sean, Could you please attach the file? Thank you.
  21. Thank you for reporting this, this will be fixed in our next update.
  22. Hi, This is detected by our MachineLearning engine, which helps to protect even better against 0day threats. Unfortunately, as this is a heuristic engine, it's possible False Positives happen. Also see here for more explanation: https://forums.malwarebytes.com/topic/238670-machinelearninganomalous-detections-and-explanation/ Thanks for reporting these, as this helps to finetune the engine, so these won't be detected in the future anymore. This should be fixed by now. Please give it some time (max 10 minutes) in order to have it populate, so detection won't happen anymore.
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