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Sandor last won the day on November 29 2023
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I can't install malwarebytes. (pls help)
Sandor replied to FranchescaXD's topic in Windows Malware Removal Help & Support
@FranchescaXD, do you still need our help? -
Sandor started following Very suspicious , I Cant install any malwerabytes software , I can't install malwarebytes. (pls help) and 7 others
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I can't install malwarebytes. (pls help)
Sandor replied to FranchescaXD's topic in Windows Malware Removal Help & Support
Good and thank you for logs. You have Farbar Recovery Scan Tool downloaded in this place: C:\Users\User\Downloads\FRSTEnglish.exe Please run it and gather two logs in the same place - FRST.txt and Addition.txt by pressing Scan button. Attach them to your next message. -
I can't install malwarebytes. (pls help)
Sandor replied to FranchescaXD's topic in Windows Malware Removal Help & Support
Hello and You have a miner at your system for the long time that blocks any antiviruses. We will try to remove it. Please download AV block remover, unzip it and run. If you possibly couldn't run it, just rename AVbr.exe -> AV-b-r.exe for instance and run. Or you can use its random named version. If this method doesn't work, run this tool NOT from your Desktop or Downloads folder (use any other folder). If the virus still blocks the utility, then try to run it in Safe Mode with Networking. Follow the instructions. After reboot you'll receive AV_block_remove_date-time.log. Please attach it to your next post. -
I Cant install any malwerabytes software
Sandor replied to ShagiRG's topic in Windows Malware Removal Help & Support
Hello and Please download AV block remover, unzip it and run. If you possibly couldn't run it, just rename AVbr.exe -> AV-b-r.exe for instance and run. Or you can use its random named version. If this method doesn't work, run this tool NOT from your Desktop or Downloads folder (use any other folder). If the virus still blocks the utility, then try to run it in Safe Mode with Networking. Follow the instructions. After reboot you'll receive AV_block_remove_date-time.log. Please attach it to your next post. -
Someone accessed my system and I think it was my ISP
Sandor replied to Jims13's topic in Resolved Malware Removal Logs
Please look into C:\KVRT2020_Data\Reports folder. Perhaps there will be *.enc1 file. If so, zip it and attach to your next message. -
PUP.Adware.Heuristic II - What's This In My Machine?
Sandor replied to BreadmanYan's topic in Resolved Malware Removal Logs
Sorry for the intrusion, but the Hijackthis+ is still being updated and used. Here is a link to the current version. Version 2.0.5 is really very outdated -
It's a pity that you were forced to reinstall the system. But this is a good way out. I would like to clarify that this particular infection occurs when the user installs a certain repack or activator, usually downloaded from a torrent.
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Thank you. I see Restore point date: 2023-11-23 21:56 - Is it created before the problem occured? If so, try to restore system from this point. And tell me what happens. You have a well known infection that could be cured, but first you have to enter to the system at least in safe mode.
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It is sad to hear that. Please clarify - you can't even boot to safe mode now? Lets try this method: Download Farbar recovery scan tool at the another clean PC and save it to USB stick. Then go to Startup repair function and run Command promt. Print notepad in the Command promt and press Enter. Notepad will be open. Press - File - Open in file menu and go to your USB stick. In file types choose "All files" and find file named frst64.exe. Right click it and choose "Run as administrator". Tool will start, you have to press Yes to agree with the agreement and press Scan button. After end of scan you'll get FRST.txt log. Attach it to your next post.
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OK, get them when you have a time.
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Hello and Please read and do the instructions described in this topic: If you encountered problems in starting tools, please run your system in Safe Mode and try again.
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Hello, I'd like to bump up this topic because this tool is detected again. Here is the part from log: Thanks in advance.