nasdaq

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Remove this program in bold via the Control Panel > Programs > Programs and Features. SearchAwesome (HKLM\...\MGM2M) (Version: 13.14.1.246 (i1.0) - SearchAwesome) <==== ATTENTION === Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The tool will create a log (Fixlog.txt) please post it to your reply. === Please let me know what problem persists. fixlist.txt

Hi, Glad we could help.

Hi, Looks like it was some left over from what Malwarebytes removed. Now way to find out what it was doing or trying to do. === For your peace of mind change your important Passwords. == To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe. http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/ https://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/ Simple and easy ways to keep your computer safe and secure on the Internet. ===

Hi, --RogueKiller-- Download & SAVE to your Desktop Download RogueKiller Quit all programs that you may have started. Please disconnect any USB or external drives from the computer before you run this scan! For Vista or above, right-click the program file and select "Run as Administrator" Accept the user agreements. Execute the scan and wait until it has finished. If a Windows opens to explain what [PUM's] are, read about it. Click the RoguKiller icon on your taksbar to return to the report. Click open the Report Click Export TXT button Save the file as ReportRogue.txt Click the Remove button to delete the items in RED Click Finish and close the program. Locate the ReportRogue.txt file on your Desktop and copy/paste the contents in your next. If nothing is found then I suggest you reinstall discord https://discordapp.com/ Keep me posted.

Hi, You need to have one of the Experts look at it. Start a new topic in this forum. Malwarebytes 3 Support Forum https://forums.malwarebytes.com/forum/41-malwarebytes-3-support-forum/

Hi, Try this again. Remove Chrome from your Computer and reinstall a fresh copy later. Before you remove Chrome Export your Bookmarks Chrome will export your bookmarks as a HTML file, which you can then import into another browser. How To: http://ccm.net/faq/31791-how-to-backup-your-google-chrome-bookmarks If you sync you account you must remove it before you save your bookmarks etc... Delete Your Google Chrome Browser Sync Data if you sync with other defices. <- Important ... https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/ Clear your Chrome cache and cookies https://support.google.com/chromebook/answer/183083?hl=en Remove Chrome using the the instructions on this page. https://support.google.com/chrome/answer/95319?hl=en DO NOT REINSTALL IT JUST YET. Restart the computer normally. === Please download, install and Run Revo Uninstaller (Freeware) from here. Run Revo Uninstaller and select CHROME Click Uninstall icon and follow the prompts When finished choose Scan Delete all the highlighted Registry items Click Next Select all the folders and files listed by Revo Click Delete Reboot the computer when Revo is finished. === Now reinstall Chrome. Re-install Chrome and the Bookmarks. ==== How is it now?

Hi, Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The tool will create a log (Fixlog.txt) please post it to your reply. === Restart the computer normally and let me know of any remaining issues. fixlist.txt

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Try this again. Chrome Secure Preferences detection always comes back https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/ Make sure you execute all the items including 9 to 11. Close your Chrome browser. Do NOT enable sync yet, as you need to perform another scan with Malwarebytes first in order to fix Chrome. Perform a new scan with Malwarebytes and let it delete what it has found. Reboot in case it asks to reboot. === If that fails look at the secont post. Foollow the instructions. Let me know how it goes.

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Download and run the ** Download MB-Clean Here ** .. Follow the instructions. https://forums.malwarebytes.com/topic/196955-malwarebytes-support-tools/?tab=comments#comment-1116748 Keep me posted.

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Your logs are clean of malware. ATTENTION: System Restore is disabled Turn System Restore On for Drives in Windows 10 http://www.tenforums.com/tutorials/4533-system-protection-turn-off-drives-windows-10-a.html === ==================== MSCONFIG/TASK MANAGER éléments désactivés == HKU\S-1-5-21-1206140665-71179153-3832734882-1001\...\StartupApproved\Run: => "Discord" Check the status of Discord. If disabled change it to enabled. === Check the integrity of the operating system files. How to run sfc /Scannow http://support.microsoft.com/kb/929833 When completed refer to the Microsoft article again and follow the instructions to view details of the System File Checker process Post the contents of the sfcdetails.txt file for my review. Let me know if the problem persists. <<<>>

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Download the version of this tool for your operating system. Farbar Recovery Scan Tool (64 bit) Farbar Recovery Scan Tool (32 bit) and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. Attach the file. Select the "Choose a File" navigate to the location of the File. Click the file you wish to Attach. Click Attach this file. Click the Add reply button. === Please post the logs for my review. Wait for further instructions.

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Download the version of this tool for your operating system. Farbar Recovery Scan Tool (64 bit) Farbar Recovery Scan Tool (32 bit) and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. Attach the file. Select the "Choose a File" navigate to the location of the File. Click the file you wish to Attach. Click Attach this file. Click the Add reply button. === Please post the logs for my review. Wait for further instructions.

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Your logs are clean. I suggest you reset Vivaldi. Follow the instructions on this page. https://help.vivaldi.com/article/full-reset-of-vivaldi/ Let me know if the problem persists.

Hi, It's either a Syncing issue with Edge or the Malwarebytes Notification is On. First Edge. Stop the Syncing. https://www.tenforums.com/tutorials/36286-turn-off-sync-favorites-reading-list-microsoft-edge.html When done restart the computer normally. It that was the issues it will stop. === Change the setting Show Malwarebytes Notifications to Off https://content.invisioncic.com/Mmalware/monthly_2018_05/2018-05-22_10-28-24.png.a3502457b1398cbb8a3d56e78531dcbd.png === If the problem persists I suggest you start a new topic in the Malwarebytes 3 Support Forum https://forums.malwarebytes.com/forum/41-malwarebytes-3-support-forum/ An expert will be able to help you with MBAM. Explain your problem with Edge. I will keep this topic open for 6 days.

Hi, Please post the MBAM log showing the item(s)

Hi, It should but you must be inf Safe Mode with Networking.

Microsoft launched a Windows error code troubleshooting site. Now you can finally get an answer on those strange error codes Navigate to this pag. https://support.microsoft.com/en-gb/help/10164/fix-windows-update-errors It supports Windows 7, Windows 8.1 and Windows 10. The site offers different options based on the operating system you select. If you select Windows 10, you will be asked to download the Windows Update Troubleshooter and run it. For Windows 8.1 and Windows 7 users, you get different troubleshooters for their respective operating systems. Some of the repair options provided by the tool: Repair Windows Update Database corruption. Repair Windows update components. Fix Windows Firefox blocking connections to Windows Update on the PC. Contact a network or system administrator, or ISP, to fix internet connectivity issues. Check whether default Windows Update data locations have changed. Fix improperly configured security settings, or missing settings. Check for missing or corrupt files. Fix service registration is missing or corrupt. Fix system date and time aren’t correct. It doesn't look like they spent a lot of time on this tool, but it should do its job and help get answers to error codes and fix the basic Windows problems users encounter. Source: http://www.networkworld.com/article/3152602/windows/microsoft-launches-a-windows-error-code-troubleshooting-site.html ----

Hi, Remove MB with their utility and reinstall the program. https://support.malwarebytes.com/docs/DOC-1112

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Try this fix. Chrome Secure Preferences detection always comes back https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/ Let me know of any remaining issues.

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Please download Malwarebytes Anti-Malware from here Right-click on the MBAM icon and select Run as administrator to run the tool. Click Yes to accept any security warnings that may appear. Once the MBAM dashboard opens, on the right detail pane click on the word "Current" under the Scan Status to update the tool database. On the left menu pane click the Settings tab, and then select the Protection tab on the top. Under the Scan Options, turn on the button Scan for rootkits and Scan within archives. Click the Scan tab on the right detail pane, select Threat Scan and click the Start Scan button Note: The scan may take some time to finish, so please be patient. If potential threats are detected, ensure to checkmark all the listed items, and click the Quarantine Selected button. While still on the Scan tab, click the View Report button, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop. The log can also be viewed by clicking the log to select it, then clicking the View Report button. Please post the log for my review. Note: If asked to restart the computer, please do so immediately. === Please download AdwCleaner by Xplode onto your Desktop. Close all open programs and internet browsers. Double click on AdwCleaner.exe to run the tool. Click the Scan button and wait for the process to complete. Click the LogFile button and the report will open in Notepad. IMPORTANT If you click the Clean button all items listed in the report will be removed. If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows. Close all open programs and internet browsers. Double click on AdwCleaner.exe to run the tool. Click the Scan button and wait for the process to complete. Check off the element(s) you wish to keep. Click on the Clean button follow the prompts. A log file will automatically open after the scan has finished. Please post the content of that log file with your next answer. You can find the log file at C:\AdwCleanerCx.txt (x is a number). === Download the version of this tool for your operating system. Farbar Recovery Scan Tool (64 bit) Farbar Recovery Scan Tool (32 bit) and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. Attach the file. Select the "Choose a File" navigate to the location of the File. Click the file you wish to Attach. Click Attach this file. Click the Add reply button. === Please post the logs for my review. Let me know what problems persists. ==============================

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Your logs are clean. Reset Chrome... Open Google Chrome, click on menu icon or the 3 vertical dots located right side top of the google chrome. Click "Settings" then "Show advanced settings" at the bottom of the screen. Click "Reset browser settings" button. Restart Chrome. <<<>>>

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Hi, I have identified a bad SmartService infection. You will need access to a spare PC and a USB flash drive that has not been in contact with the sick PC... I need to know first if you can enable the Recovery Environment... Open FRST on the compromised computer: copy/paste the following inside the text area of FRST. Once done, click on the Fix button. A file called fixlog.txt should appear on your desktop. Attach it in your next reply. Start:: CMD: bcdedit.exe /set {bootmgr} displaybootmenu yes CMD: bcdedit.exe /set {default} recoveryenabled yes End:: On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad Copy and paste its content in your next reply. Wait for further instructions. <<<>>>

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Your logs are clean. You should able to start MB in Safe Mode with Networking. https://forums.malwarebytes.com/topic/85715-faq-malwarebytes-wont-run-or-failed-to-resolve-my-issues/?tab=comments#comment-520172 Keep me posted.

Hi, Check the Notifications from Malwarebytes. Change the setting Show Malwarebytes Notifications to Off Keep me posted

Hi, Try this. Follow the instructions on each step. Locate the CMD.EXE and run it as an Administrator. At the DOS prompt execute this command in bold. net stop wuauserv Renames the C:\Windows\SoftwareDistribution folder to C:\Windows\SoftwareDistribution.old , essentially clearing the Windows Update download cache so that it can start over. Restart the Windows Update service net start wuauserv Restart the computer normally. How is it now? <<<>>>