nasdaq

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Please download Malwarebytes Anti-Malware from here Right-click on the MBAM icon and select Run as administrator to run the tool. Click Yes to accept any security warnings that may appear. Once the MBAM dashboard opens, on the right detail pane click on the word "Current" under the Scan Status to update the tool database. On the left menu pane click the Settings tab, and then select the Protection tab on the top. Under the Scan Options, turn on the button Scan for rootkits and Scan within archives. Click the Scan tab on the right detail pane, select Threat Scan and click the Start Scan button Note: The scan may take some time to finish, so please be patient. If potential threats are detected, ensure to checkmark all the listed items, and click the Quarantine Selected button. While still on the Scan tab, click the View Report button, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop. The log can also be viewed by clicking the log to select it, then clicking the View Report button. Please post the log for my review. Note: If asked to restart the computer, please do so immediately. === Please download AdwCleaner by Xplode onto your Desktop. Close all open programs and internet browsers. Double click on AdwCleaner.exe to run the tool. Click the Scan button and wait for the process to complete. Click the LogFile button and the report will open in Notepad. IMPORTANT If you click the Clean button all items listed in the report will be removed. If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows. Close all open programs and internet browsers. Double click on AdwCleaner.exe to run the tool. Click the Scan button and wait for the process to complete. Check off the element(s) you wish to keep. Click on the Clean button follow the prompts. A log file will automatically open after the scan has finished. Please post the content of that log file with your next answer. You can find the log file at C:\AdwCleanerCx.txt (x is a number). === Download the version of this tool for your operating system. Farbar Recovery Scan Tool (64 bit) Farbar Recovery Scan Tool (32 bit) and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. Attach the file. Select the "Choose a File" navigate to the location of the File. Click the file you wish to Attach. Click Attach this file. Click the Add reply button. === Please post the logs for my review. Wait for further instructions. ==============================

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Please run the Malwarebytes and delete the items found. ----- Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The tool will create a log (Fixlog.txt) please post it to your reply. === Let me know what problem persists. p.s. Your version of cpuz143_x64.sys is not signed and may be compromised. If you need it please download from the main Site. https://www.cpuid.com/softwares/cpu-z.html fixlist.txt

Ditch67 I asked one of the Administrator to look at this topic.

Hi, Reset your Zone 1.Open Internet Explorer by clicking the Start button. In the search box, type Internet Explorer, and then, in the list of results, click Internet Explorer. 2. Click the Tools button, and then click Internet Options. 3. Click the Security tab. 4. Reset all zones to default level. 5. Click on Apply. 6. Click Ok. I hope these instructions will work with your Windows 7. I have Windows 10 and the Reset the Zone level is disabled.

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The tool will create a log (Fixlog.txt) please post it to your reply. === Please let me know what problem you are having with this computer. fixlist.txt

Hi, Your logs are clean. === This may not be your exact problem but at least check the recommendations. https://support.turbotenant.com/hc/en-us/articles/115000855908-I-got-a-message-that-says-Your-connection-is-not-private-What-do-I-do- If you follow the instructions to clean the Chrome Browsing data. Method 3: Clean Google Chrome Browser data and it works then clean Internet Explorer. How to : Clean the Internet Explorer Cache. https://kb.wisc.edu/page.php?id=15141 Keep me posted.

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === This could be caused by your Cookies and the cache in your browsers. Clean the browsers that are giving your problems. If that does not work run this program. === Download the version of this tool for your operating system. Farbar Recovery Scan Tool (64 bit) Farbar Recovery Scan Tool (32 bit) and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. Attach the file. Select the "Choose a File" navigate to the location of the File. Click the file you wish to Attach. Click Attach this file. Click the Add reply button. === Please post the logs for my review.

Hi, Is the Port No. 56744 set in Internet Explorer? See my Post No. 88

Hi, Thank you for the feedback.

Hi, Your log is clean. Work with the computer for a few more days. Let me know if you get any more alerts. p.s You may want to look at your present setting for MBAM Notifications.. Change the setting Show Malwarebytes Notifications to Off https://content.invisioncic.com/Mmalware/monthly_2018_05/2018-05-22_10-28-24.png.a3502457b1398cbb8a3d56e78531dcbd.png ===

Hi, Lets see what we can find in the Registry. Farbar Recovery Scan Tool (FRST) - Registry Search Follow the instructions below to download and execute a Registry search on your system with FRST, and provide the log in your next reply. Right-click on the executable and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users); Accept the disclaimer by clicking on Yes, and FRST will then do a back-up of your Registry which should take a few seconds; In the Search text area, copy and paste the following: 192.241.254.144 Once done, click on the Search Registry button and wait for FRST to finish the search; On completion, a log will open in Notepad. Copy and paste its content in your next reply;

Hi, The IP shown belongs to Digital Ocean Check it out. https://www.ip-tracker.org/locator/ip-lookup.php?ip=192.241.254.144 If this is not your provider let me know. The port No. 56744 is used. This may be probelmatic. Is it needed? Check with your provider. === You can remove that port by Opening Internet Explorer. On the Menu bar select Tools > Internet Options > Connections tab > Lan Settings Remove the check mark on the Proxy server. Delete the 56744 portNo. Click the Apply button Restart the computer normally to reset the registry. How is it now?

Hi, this can also be caused by a browser plugin. Finding and removing the plugin can typically stop this. What you can also do instead is clean up Chrome OR REINSTALL IT. If you do save your paswords and Bookmarks. How to completely Uninstall & Re-Install Google Chrome http://www.wintips.org/how-to-completely-uninstall-re-install-google-chrome/ Before you remove it save you passwords and Bookmarks. This tool can be used to save your passwords http://securityxploded.com/chromepassworddecryptor.php I have not tested it so use it at your own risk. === Export / Import your Bookmarks Chrome will export your bookmarks as a HTML file. http://ccm.net/faq/31791-how-to-backup-your-google-chrome-bookmarks === Hope that helps.

Hi, Please start the computer in Normal Mode in an Administrator account. Run these instructions one more time in Normal Mode. https://www.thewindowsclub.com/reset-microsoft-edge-browser-to-default-settings-in-windows-10 When completed restart the computer normally to reset the registry. Keep me posted.

What other problems do you have?

Hi, 2 things can caused this. No. 1 Edge > Syncing issues. https://www.tenforums.com/tutorials/36286-turn-off-sync-favorites-reading-list-microsoft-edge.html === No. 2 Or you have A bad Extension in Edge. Open Edge and if you find an Extension you did not install delete it. From those that you did install disable the last two or tree extensions you install just before this ordeal started. Keep me posted. p.s. I check this error on many topics and these fixes worked on all them.

Hi, You are being protected by Malwarebytes. If you want to see the notification as they occur let it be.

Hi, Your logs are clean. Try this it may help. Change the setting Show Malwarebytes Notifications to Off https://content.invisioncic.com/Mmalware/monthly_2018_05/2018-05-22_10-28-24.png.a3502457b1398cbb8a3d56e78531dcbd.png === Keep me posted.

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === Download the version of this tool for your operating system. Farbar Recovery Scan Tool (64 bit) Farbar Recovery Scan Tool (32 bit) and save it to a folder on your computer's Desktop. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. How to attach a file to your reply: In the Reply section in the bottom of the topic Click the "more reply Options" button. Attach the file. Select the "Choose a File" navigate to the location of the File. Click the file you wish to Attach. Click Attach this file. Click the Add reply button. === Please post the logs for my review. Wait for further instructions.

HI, Both of your logs are clean. Stay safe.

Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === This notification can possibly be stopped. Check this out. Change the setting Show Malwarebytes Notifications to Off https://content.invisioncic.com/Mmalware/monthly_2018_05/2018-05-22_10-28-24.png.a3502457b1398cbb8a3d56e78531dcbd.png

Is the problem solved?

Glad we could help.

Hi, Lets clean the Powershell. Navigate to this page and folllow the instructions in post No. 2 by Microsoft Agent Moderator https://answers.microsoft.com/en-us/edge/forum/edge_other-edge_win10/microsoftedgecpexe/9effffbf-171f-46fb-9982-62f9a15c954b Where it says Type this command: I think you can copy the txt in bold and paste it instead of haveing to Type it. RESTART the computer normally. Let me know if all when well.

Hi, Please update Malwarebytes. The problem was known in January and has since been fixed. Read this topic. https://forums.malwarebytes.com/topic/220112-important-web-blocking-ram-usage/?tab=comments#comment-1206581 If your problem persists please your the link to contact the help desk. Links in the bottom of the topic. This is for additional infofrmation. https://forums.malwarebytes.com/topic/219790-real-time-protection-turning-off/ Read the topic No. 11. the versions are old but the issues is the same.