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Purrington

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  1. I looked at the three links above. I am sorry but I do not possess the computer literacy to comprehend what they are saying sufficient a repair on my own without the guidance of a Computer Guru more knowledgeable than my humble self. Am I safe to assume that the FRST logs I sent you previously do not show any outstanding issues in need of repair? Thank you
  2. Attached find the FRST and Addition Reports you requested. When I go to "Check Updates" on my Laptop it shows the update in questions needs downloading [Image Attached] Addition.txt FRST.txt
  3. I followed your instructions and the Windows 10 Version that I have is: Version 1909 (OS Build 18363.6570 [See Image Attached] The closest download I could find is the second one from the top of the download list: 2020-03 Cumulative Update for Windows 10 Version for x64 based Systems (KB4551762) [See Image Attached] I hope this is the correct download. The Installation began quite well. [See Image Attached] But sadly the Installation Failed. [See Image Attached] What now? Thank you
  4. I have not tried to manually upload the update. I did not know that was possible. On the link you have provided there are numerous download options. Which of them should I use? Thank you
  5. I am having difficulty getting the Windows 10 update below to download and install on my laptop. 2020-03 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4551762) I have tried running “Troubleshooter” to no avail. I am using a DELL Inspiron 5579 x64 based Windows 10 Home I am wondering if my laptop might have a virus causing this difficulty. Could someone kindly advise me as to what a cure to this pesky issue might be? Thank you Thank you
  6. Oh, oh....I think for the moment that any belief that it should work properly since 8.0 has been released may be just a tad premature. Attached see this morning Adwcleaner log files using 8.0 released version. 000 Debug.txt 001 adwc.txt
  7. nasdaq: I appreciate your assistance. I would not have resolved this issue without your knowledge and willingness to help. Thank you, Lewis
  8. Rather than take any chances, I have deleted the extension. What should I do next. Thank you
  9. Below is the report you requested: RogueKiller Anti-Malware V13.5.6.0 (x64) [Nov 7 2019] (Free) by Adlice Software mail : https://adlice.com/contact/ Website : https://adlice.com/download/roguekiller/ Operating System : Windows 10 (10.0.18362) 64 bits Started in : Normal mode User : Kitten [Administrator] Started from : C:\Program Files\RogueKiller\RogueKiller64.exe Signatures : 20191112_105343, Driver : Loaded Mode : Standard Scan, Scan -- Date : 2019/11/12 10:43:46 (Duration : 00:07:26) Switches : -refid 3 ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Processes ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Process Modules ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Services ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Tasks ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Registry ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ WMI ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Hosts File ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Files ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ Web browsers ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ >>>>>> Chrome Addon [PUP.Gen0 (Potentially Malicious)] Instapaper (C:\Users\Kitten\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\ldjkgaaoikpmhmkelcgkgacicjfbofhh) -- ldjkgaaoikpmhmkelcgkgacicjfbofhh -> Found Thank you
  10. Oh, drat. Is the attached file what you are looking for? AdwCleaner[S39].txt
  11. Per your instructions I have run FRST. Attached find the “Fix.Log.Text.” I then ran ADWCLEANER and sadly found that the pesky issue remains unresolved. [See Adwcleaner debug file attached] I have “Unsynched” Google. When I run Malwarebytes Premium Anti-Virus it does not detect a problem. But when I run Adwcleaner it does detect a problem AdwCleaner_Debug.log Fixlog.txt
  12. I have been sent here by "exile360" from another Forum. Attached you will find find: FRST, Additions How do I download the Malwarebytes Threat Scan logs that you wish sent? I am using the "Premium Edition" of Malwarebytes. Thank you Addition.txt FRST.txt
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