[MediaInfo GUI false postive]

Our engine format and configuration in VirusTotal is different than our products' default configuration. In VirusTotal we use a command-line engine with more aggressive detection techniques and heuristics which might detect more than the commercial product. This is the norm with most if not all other antivirus vendors in VirusTotal.

I scanned the file and did not see a detection. Thanks for reporting.

[Soda PDF 7 Installer]

Can you attach the detected file? Thanks.

[False Positive with ADPC Software]

The logs you attached are unavailable. Can you upload them again as well with the detected file? Thanks.

[Digikam 7.3.0 Detected as Malware.Ransom.Agent.Generic]

Thanks for reporting, this has been fixed.

[Two AI detected - suspected false positives]

Thanks for reporting, this will be fixed in 10 minutes.

[Playnite game launcher detected as ransomware]

Thanks for reporting, this has been whitelisted.

[False positive in BASS audio engine addons]

Our engine format and configuration in VirusTotal is different than our products' default configuration. In VirusTotal we use a command-line engine with more aggressive detection techniques and heuristics which might detect more than the commercial product. This is the norm with most if not all other antivirus vendors in VirusTotal.

I scanned the file and it is not detected by the commercial product. 

[False Positive Submission]

Thanks for reporting, this will be fixed in 10 minutes.

[Star Wars Game; Possible False Positive?]

You're welcome, glad we can help. :)

[Star Wars Game; Possible False Positive?]

I see that it was whitelisted April 1, you may need to clear your hubble cache.

Please do the following:

1. Click on the Malwarebytes icon in the system tray
2. Select "Quit Malwarebytes"
3. Navigate to %PROGRAMDATA%\Malwarebytes\MBAMService
4. Delete the file HubbleCache
5. Open Malwarebytes

[3 False Positives I hope - ActiveWords file and 2 others]

Correct.

[3 False Positives I hope - ActiveWords file and 2 others]

I scanned the file and did not see a detection, so it may have been fixed already. Thanks for reporting.

[Is this a virus or not?]

Thanks for reporting, this will be fixed in 10 minutes.

[Slippi Open Source Project Updater]

@PorthosThanks for the logs.

Thanks for reporting, the file has been whitelisted. This should be fixed in 10 minutes.

[malwarebytes false positive I think?]

oh sorry, FP for false positive.

[malwarebytes false positive I think?]

Thanks for reporting, this was an FP and is now fixed. 

[Not sure if your AI needs potty training still]

Thanks for reporting, this will be fixed in 10 minutes.

[False positive on metamath.exe]

Our engine format and configuration in VirusTotal is different than our products' default configuration. In VirusTotal we use a command-line engine with more aggressive detection techniques and heuristics which might detect more than the commercial product. This is the norm with most if not all other antivirus vendors in VirusTotal.

I scanned the file and it is not detected. Thanks for reporting.

[I've a problem with a "Generic.Malware.Suspicius" program.]

Thanks for reporting, this will be fixed in 10 minutes.

[False Positive - Systemus.zip and Systemus.exe - VirusTotal & Installed]

Thanks for reporting, this will be fixed in 10 minutes.

[False Positive Detection]

Thanks for reporting, this will be fixed in the next update.

[False Positive - peanut.exe]

Can you attach the file and scan log of the detection? Thanks.

[False Positive Revo Uninstaller Pro]

Thanks for reporting, this will be fixed in 10 minutes.

[False positive AutoHotKey 1.1.33.06]

Thanks for reporting, this will be fixed in 10 minutes.

[FileUploader.exe false positive]

Thanks for reporting, I did not see a detection after I scanned the attached file and seems to be fixed already.