cli
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Posts posted by cli
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Are you reporting this as a False Positive? If so, please follow the instructions in the PUP.Optional listings and disputes post.
For more information on PUP.Optional.WiseFolderLock: https://www.bleepingcomputer.com/virus-removal/remove-wise-folder-lock
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No worries. I'm assuming this issue has been resolved since you're no longer receiving alerts. So I don't need the logs anymore. 😊
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Hi,
Can you attach the file and logs?
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Hi,
Can you provide logs?
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Thanks for reporting. Please update and you should see that it's been fixed.
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5 minutes ago, Jakub said:
If I make the updates would I have to do it again ?
Possibly, I suggest reading the False Positives section of this post. If this happens again, please contact us.
9 minutes ago, Jakub said:How soon the fix will be working ?
It should be available now.
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Thanks for reporting, we've fixed the issue.
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Yes, it's a false positive. Please update, the fix has been published in:
MBAM2 Version: v2019.06.19.13MBAM3 Version: 1.0.11146 -
The update should be out soon. However if you don't want to wait for the update, you can add an exclusion and remove it from the quarantine.
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Thanks for reporting, the fix will be available in the next update.
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Can you provide sample and log, please? Thanks.
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It's been fixed, thanks for reporting.
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Can you provide the sample, so we can verify? Thanks.
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We'll need the file in question in order to review.
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I believe this has already been fixed on Saturday. Please update and check again.
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No worries, replied to your other post. This has been fixed in the next update.
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This will be fixed in the next update. Thanks for reporting.
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This will be fixed in the next update. Thanks for reporting.
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I'm not familiar with the Mac product, but I'm looking into how to best assist you. There can be different reasons why it is being detected and usually having the log and file will allow us to give you an accurate answer as well appropriate actions to take.
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Can you attach the file being detected and the scan log? Thanks.
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Thanks for reporting, this has been fixed.
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@Gt-truth Thanks for reporting. Svchost.exe doesn't normally run from the Downloads folder, so if you intended for that to happen, please set an exclusion for it.
As a note, please post in a new thread next time because it's easier to keep track of things.
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Thanks for reporting, this has been fixed.
Start Menu X
in File Detections
Posted
Can you report it in Malwarebytes for Chrome instead? Thanks.