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cli

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Everything posted by cli

  1. cli

    BlueIris.exe

    Thanks for reporting this has been fixed.
  2. Can you attach the detected file as well as the files located in C:\ProgramData\Malwarebytes\MBAMService\LOGS? Thanks.
  3. Hmm, is the file still being detected after the repair? If does, can you zip up files in C:\ProgramData\Malwarebytes\MBAMService\LOGS? Thanks.
  4. Hmm, is the file still being detected after the repair? If does, can you zip up files in C:\ProgramData\Malwarebytes\MBAMService\LOGS? Thanks.
  5. Thanks for reporting, you'll see the fix in about 10 minutes.
  6. The tool didn't grab the files I wanted to look at. Can you manually grab the files from C:\ProgramData\Malwarebytes\MBAMService\LOGS?
  7. Thanks for reporting, this has been fixed.
  8. Can you follow the directions here and upload "mbst-grab-results.zip" here? Thanks.
  9. It should be fixed now, thanks for reporting.
  10. Thanks for reporting, this has been fixed.
  11. I see. 🙂 To prevent detection, you add the file to the allow list.
  12. Sometimes signing the file will prevent a detection. Can you provide the file?
  13. Can you provide logs and the file being detected?
  14. Thanks for reporting, this has been fixed.
  15. Thanks for reporting, this has been fixed.
  16. Can you attach the file being detected, so we can fix it for the right file?
  17. I see, the publish with the fix was published June 12 around 6AM PST. I'm glad it's no longer being detected for you, but if it gets detected again please let us know.
  18. Can you scan the file again? I've checked on my local machine that the file you provided is not detected.
  19. Thanks for providing the attachment. I contacted support and they provided the logs for me. I'm looking at them and will get back to you.
  20. Thanks for reporting, this has been fixed.
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