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About cli

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  1. Thanks for reporting, this has been fixed.
  2. Can you attach the file detected and mbamservice logs? Thanks.
  3. cli

    False Positive

    Thanks for reporting, this will be fixed in the upcoming update.
  4. Can you attach the logs and file? Thanks.
  5. Sorry, I wasn't able to find the file on VirusTotal. Can you attach the file as well?
  6. Can you provide mbamservice logs? Thanks.
  7. cli

    False Positive

    Thanks, can you provide the sample?
  8. Thanks for reporting, this has been fixed.
  9. I was informed that once a file has been marked for DOR, you have to restart your system in order to restore it from quarantine. Also, you may want to add "D:\SteamStuff\steamapps\common\Hades" to your allow list.
  10. I'm not quite sure about how to restore an item marked for DOR. I'll see if I can find someone to assist you with that. However, I fixed it so that file should no longer be detected once it's been restored.
  11. No worries. For the files, please place them in a ZIP or RAR file and attach that along with the logs in your next reply.
  12. Hi, Here are instructions on how to get a report: https://support.malwarebytes.com/hc/en-us/articles/360038479194. Once you get the report, please attach it with the samples being detected. Thanks.
  13. We have removed the website block on secureage.com and it will be fixed in the next update. If that doesn't resolve your issue, can you try the instructions here, under "View and download detection History in Malwarebytes on Windows" and attach the log here? Thanks.
  14. Hi, can you provide logs and the file being detected? Thanks.
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