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cli
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Posts posted by cli
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Can you attach logs and detected files? Thanks.
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Thanks for reporting, this will be fixed in 10 minutes.
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Thanks for reporting, this will be fixed in 10 minutes.
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Did you scan the file yet? If it is detected, you can submit the detected files and logs and we'll take a look at it.
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Can you attach the detected files? Thanks.
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Can you attach the file? Thanks.
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This can happen with rootkit scanning when a file is copied over for analyzing. You can delete the file.
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I only looked at the ones that you attached and didn't see malicious behavior so I whitelisted them. I would need the files for the other detections in order to whitelist them.
Expert algorithms is default off since it can cause more FPs than normal. If you don't mind the FPs and wish to keep this setting on to tune the AI algorithm, it may be good to disable auto-quarantine. This will save you the effort of having to restore a file from quarantine.
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Thanks for reporting, I scanned the file and it is no longer detected.
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I've added the files you've attached that were still detected to the whitelist.
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Can you attach the detected files? Thanks.
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Thanks for reporting, I scanned the file and no longer detected.
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Thanks for reporting, this has been fixed.
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Thanks for reporting, this will be fixed in 10 minutes.
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Thanks for reporting, this will no longer be detected in 10 minutes.
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Thanks for reporting, I scanned them and they are no longer detected.
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Thanks for the logs, I can confirm that there was a networking issue during the whitelist check so it ended up getting detected. The file is still whitelisted though so as long as there are no other networking error, the file should not be detected.
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Can you attach logs? I scanned the file on my computer and did not see a detection. So it is very likely that there was a networking error during the whitelist check.
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Thanks for reporting, I just scanned the file and it's no longer detected.
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You can read more MachineLearning/Anomalous Detections and Explanation. If this issue continues to persist with later versions, let us know and we'll take another approach to fix it.
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Thanks for reporting, this will be fixed in 10 minutes.
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Thanks for reporting, let us know if you have any other detections.
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In addition to:
1 hour ago, Porthos said:1 hour ago, BillReilly said:Malware.Heuristic.1006
Do you have "Use expert system algorithms to identify malicious files" enabled? It is located in Settings > Security> Scan option.
This is normally disabled by default.
This was detected by our machine learning engine and we advise developers to whitelist the folders they develop in. For more information on why it might have been detected, please read MachineLearning/Anomalous Detections and Explanation.
Thanks for reporting, this will be fixed in 10 minutes.
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Thanks for your offer, you have provided everything we need. This was detected by our machine learning engine and your file has been submitted for retraining.
Possibly false positives with Corel VideoStudio Trial
in File Detections
Posted
These are the scan logs. Please provide the detected files. Thanks.