Incompatability

[DJKIRO]

I am running windows xp on my desktop, so when I turn it on today it says new version of avira is available. I download the latest version and when I go to install it it says malwarebyte is incompatible and please remove it in order to install. Now much as I like avira because it's free I like MB better and don't want to uninstall it. Now my question is what is a good virus protection software i can buy that will work with my xp desktop and windows 7 laptop and MB. Preferably with 2 pc licenses.

[hwedin]

Hi

I'm an Avira Internet Security 2012 user. Yes, it does want you to uninstall Malwarebytes but this is easy enough to sort out.

This method is if you are installing Avira with Malwarebytes Pro running:

1. Disable Malwarebytes.

2. Install Avira.

3. Add exclusions within Avira and Malwaebytes.

4. Re-enable Malwarebytes and your good to go.

If Avira is already installed but Malwarebytes is uninstalled:

1. Download and install Malwarebytes free.

2. Add exclusions to Avira and Malwarebytes.

3. Insert your ID and product key in to Malwarebytes.

I have used both methods one on my computer and the other on my Parents'.

But if you really want to change from Avira I would recommend Avast Internet Security (which I use on my netbook).

Hope this is useful

[Firefox]

The instructions from hwedin above should work just fine.

As for recommendations for an antivirus program, you will get many, One that I use is Microsoft Security Essentials (its free from Microsoft).

[sho-dan]

Using XP sp3/MBAM pro and I unstalled previous Antivir version and installed new Avira 12 version, the recommendation to uninstall these two programs SywareBlaster/Spybot Search and Destroy which I ignored and continue the installation. No problems to speak of at the moment.

W7 pro 64bit is my next victim

[DJKIRO]

Thanks for the help but I can't seem to find "3. Add exclusions within Avira and Malwaebytes." on avira.

[Firefox]

See it this helps you with step #3.

AVIRA

Set Exclusions for Malwarebytes' Anti-Malware in Avira on 32 bit Windows Versions:

1. Open Avira and click on Local Protection on the left
   
2. Click on Guard
   
3. Click on Configuration on the upper right
   
4. Click the checkbox next to Expert mode on the upper left so that it is checked
   
5. Under Guard, click the + next to Scan to expand the list
   
6. Click on Exceptions
   
7. Under Processes to be omitted by the Guard click the ... button next to the blank white box
   
8. In the browse window that opens, navigate to C:\Program Files\Malwarebytes' Anti-Malware
   
9. Double-click on mbam.exe then click the Add button
   
10. Repeat steps 7-9 for the following files:
    
    • C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
      
    • C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
      

[*]Click on Apply

[*]Close Avira's window

Set Exclusions for Malwarebytes' Anti-Malware in Avira on 64 bit Windows Versions:

1. Open Avira and click on Local Protection on the left
   
2. Click on Guard
   
3. Click on Configuration on the upper right
   
4. Click the checkbox next to Expert mode on the upper left so that it is checked
   
5. Under Guard, click the + next to Scan to expand the list
   
6. Click on Exceptions
   
7. Under Processes to be omitted by the Guard click the ... button next to the blank white box
   
8. In the browse window that opens, navigate to C:\Program Files (x86)\Malwarebytes' Anti-Malware
   
9. Double-click on mbam.exe then click the Add button
   
10. Repeat steps 7-9 for the following files:
    
    • C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
      
    • C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
      

[*]Click on Apply

[*]Close Avira's window

Set Exclusions for Avira in Malwarebytes' Anti-Malware:

• Open Malwarebytes' Anti-Malware and click on the Ignore List tab
  
• Click the Add button on the lower left
  
• In the small browse window that opens, navigate to C:\Program Files and click once on Avira and click OK
  
• Close Malwarebytes' Anti-Malware
  

If you have any problems, please post back and one of the Experts will assist you

Thanks,

[DJKIRO]

On the new version, under configuration I only see real time protection exceptions is that the same as process omitted by guard?

[sho-dan]

On the new version, under configuration I only see real time protection exceptions is that the same as process omitted by guard?

Hello DJKIRO

Yes, Antivir has changed the wording Guard (Ver.10.2.0.704) to Realtime Protection in AntiVir (Ver.12.0.0.855).

[DJKIRO]

Thank you, completed all the steps. Again thank you everyone for all the help.

[sho-dan]

Glad Malwarebytes could be of help.