LiamT Posted May 5, 2010 ID:245114 Share Posted May 5, 2010 Hi!I have received two notifications from avast! to say there is possible Malware on my laptop. I have no idea how to check this, let alone prevent it. Help!!My computer is a Dell Inspiron and I have Norton 360 (paid for) and avast! (free).Is having two seperate antvirus devices bad?Thanks in advance,Liam Link to post Share on other sites More sharing options...
Marcus Posted May 5, 2010 ID:245129 Share Posted May 5, 2010 Hi!...Is having two seperate antvirus devices bad?...LiamWelcome to MBAM's forums, Liam You can have two (or as many as you like) antivirus programs installed at the same time without a problem. The important thing is there should only ever be one running and scanning at any one time (the terms "Resident scanner" or "Realtime scanner" are often used to describe the bit of the program that does this).If you try running more than one scan simultaneously from different AV programs it's a certainty that you'll encounter conflicts, false positive errors, system hangs and other glitches that is if one AV software will even tolerate the presence let alone the activity of another vendor's AV software.Your protection will not be improved by doing this; in fact it'll likely be damaged to the point of having no protection at all.In short there should be only one AV scanner scanning anything at any one time.So it's not bad as such...so long as you bear the above in mind. Link to post Share on other sites More sharing options...
LiamT Posted May 5, 2010 Author ID:245133 Share Posted May 5, 2010 Welcome to MBAM's forums, Liam You can have two (or as many as you like) antivirus programs installed at the same time without a problem. The important thing is there should only ever be one running and scanning at any one time (the terms "Resident scanner" or "Realtime scanner" are often used to describe the bit of the program that does this).If you try running running more than one scan simultaneously from different AV programs it's a certainty that you'll encounter conflicts, false positive errors, system hangs that is if one AV software will even tolerate the presence let alone the activity of another vendor's AV software.Your protection will not be improved by doing this; in fact it'll likely be damaged to the point of having no protection at all.In short there should be only one AV scanner scanning anything at any one time.So it's not bad as such...so long as you bear the above in mind. Thanks Marcus!So as long as I don't physically run both to Scan at the same time I'm OK?I don't suppose you know how I can check whether there is this Malware stuff lurking within the walls in my computer do you? Liam Link to post Share on other sites More sharing options...
Marcus Posted May 5, 2010 ID:245146 Share Posted May 5, 2010 Liam,A. Yes you should be.Have you done a recent full system scan with either of your AVs fully updated? This should be your next step. Link to post Share on other sites More sharing options...
LiamT Posted May 5, 2010 Author ID:245149 Share Posted May 5, 2010 Have you done a recent full system scan with either of your AVs fully updated? This should be your next step.Will do this now and let you know the results!! Link to post Share on other sites More sharing options...
DarkSnakeKobra Posted May 5, 2010 ID:245164 Share Posted May 5, 2010 Welcome to MBAM's forums, Liam You can have two (or as many as you like) antivirus programs installed at the same time without a problem. The important thing is there should only ever be one running and scanning at any one time (the terms "Resident scanner" or "Realtime scanner" are often used to describe the bit of the program that does this).If you try running more than one scan simultaneously from different AV programs it's a certainty that you'll encounter conflicts, false positive errors, system hangs and other glitches that is if one AV software will even tolerate the presence let alone the activity of another vendor's AV software.Your protection will not be improved by doing this; in fact it'll likely be damaged to the point of having no protection at all.In short there should be only one AV scanner scanning anything at any one time.So it's not bad as such...so long as you bear the above in mind. In my experience you should never have more then one active or not. Usually they conflict and create problems. I had avira and mse at one time, but had to remove avira as they would not get along. System was extremely slow and locked up many times. The only time you can is with Clamwin. Clamwin doesn't have realtime protection or the capabilities so it won't conflict. Now if it's like avira with real-time capabilities, but not active/installed they usually still conflict. Link to post Share on other sites More sharing options...
YoKenny1 Posted May 5, 2010 ID:245208 Share Posted May 5, 2010 Never have Norton or any other anti virus application on your system (especially Norton) as they load drivers at boot up that remain active even if they are disabled. Link to post Share on other sites More sharing options...
LiamT Posted May 5, 2010 Author ID:245255 Share Posted May 5, 2010 Never have Norton or any other anti virus application on your system (especially Norton) as they load drivers at boot up that remain active even if they are disabled.Would this cause the Malware issue? I started to run an full scan with avast!, but left the computer as it was taking so long. Norton is now running a full scan as the computer went into sleep mode. Should I delete avast! all together then? Link to post Share on other sites More sharing options...
Firefox Posted May 5, 2010 ID:245257 Share Posted May 5, 2010 Delete one or the other, only have one Anti-Virus software running at one time. Link to post Share on other sites More sharing options...
LiamT Posted May 5, 2010 Author ID:245275 Share Posted May 5, 2010 Delete one or the other, only have one Anti-Virus software running at one time.OK, I have deleted avast! as this was the free one.The Norton scan is showing quite a few tracking cookies detected in the last month, but these allare listed as low severity. there have been 5 things listed as high severity since the start of the year:Trojan Horse detected by Auto-Protect - 28/01/2010 18:52:02" " - 28/01/2010 20:20:02" " - 28/01/2010 20:30:29" " - 02/02/2010 20:19:31Auto-Protect has detected Backdoor. Tidserv!gen3 - 14/03/2010 11:18:11Is that bad?Thanks,Liam Link to post Share on other sites More sharing options...
Firefox Posted May 7, 2010 ID:246458 Share Posted May 7, 2010 remove any infections that the scan finds both with your Anti-virus and a full scan of MBAM. Link to post Share on other sites More sharing options...
LiamT Posted May 10, 2010 Author ID:247814 Share Posted May 10, 2010 remove any infections that the scan finds both with your Anti-virus and a full scan of MBAM.Thanks Firefox, but was is MBAM? I'm really not very technical! Link to post Share on other sites More sharing options...
Firefox Posted May 10, 2010 ID:247827 Share Posted May 10, 2010 MBAM = Malwarebytes' Anti-Malware Link to post Share on other sites More sharing options...
LiamT Posted May 12, 2010 Author ID:248869 Share Posted May 12, 2010 MBAM = Malwarebytes' Anti-MalwareI'm not sure I have any anti malware software. Would this be included with Norton? Link to post Share on other sites More sharing options...
Firefox Posted May 12, 2010 ID:248995 Share Posted May 12, 2010 You can download and install Malwarebytes AntiMalware software form our main site LOCATED HEREDepending on your version of Antivirus software, some of them have malware protection, but its best to have both your antivirus and Malwarebytes. Link to post Share on other sites More sharing options...
LiamT Posted May 22, 2010 Author ID:254022 Share Posted May 22, 2010 You can download and install Malwarebytes AntiMalware software form our main site LOCATED HEREDepending on your version of Antivirus software, some of them have malware protection, but its best to have both your antivirus and Malwarebytes.Thanks Firefox, will download now and see if this helps! Link to post Share on other sites More sharing options...
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