The Tattooed Computer Guy Posted April 15, 2010 ID:233342 Share Posted April 15, 2010 Anyone get this using Websense? I have the ability to tunnel to specific domains and such - but I can't verify what URL's MB is hitting for an update. ..anyone have a clue?Jason Link to post Share on other sites More sharing options...
Firefox Posted April 15, 2010 ID:233368 Share Posted April 15, 2010 Hello and welcome to Malwarebytes....the web site for updates is mbamupdates.com Link to post Share on other sites More sharing options...
The Tattooed Computer Guy Posted April 15, 2010 Author ID:233396 Share Posted April 15, 2010 Hello and welcome to Malwarebytes....the web site for updates is mbamupdates.comHmmm, thank you - but tunneling that url doesn't let it through for some reason. Any idea what the error 732 (0, 0) means? Link to post Share on other sites More sharing options...
Firefox Posted April 15, 2010 ID:233427 Share Posted April 15, 2010 For a 732 Error....Step 1: Verify Internet Connectivity of Internet Explorer:Backup the Registry:Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.Please download ERUNT from hereERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.Double click on erunt-setup.exe to Install ERUNT by following the prompts.Use the default install settings but say NO to the portion that asks you to add ERUNT to the Start-Up folder. You can enable this option later if you wish.Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process. Choose a location for the backup. Note: the default location is C:\Windows\ERDNT which is acceptable.[*]Make sure that at least the first two check boxes are selected.[*]Click on OK[*]Then click on YES to create the folder.Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exeOnce you've completed backing up your Registry, please do the following:Click on Start and select RunIn the Run box copy and paste the text in the following code box exactly as written and press Enter or click on OK:REG ADD "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v GlobalUserOffline /t REG_DWORD /d 0 /fTry updating again and if it does not work then please proceed to Step 2Step 2: Verify Your Internet Connection Settings:Open Internet Explorer Note: It MUST be Internet Explorer, not Firefox, Opera, Chrome or any other internet browser[*]Click on Tools at the top and select Internet Options Note: If you do not see Tools, press the Alt key on your keyboard and it will show up[*]Click on the Connections tab[*]Click on the LAN settings button[*]Under Automatic configuration make sure that the box next to Automatically detect settings is checked, if it is not, then click the box next to it to check it[*]Under Proxy server make sure that the box next to Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections). is not checked and if it is, click the box next to it to uncheck it[*]Click on the OK button to close the Local Area Network (LAN) Settings window[*]Click on the OK button to close the Internet Options window[*]Try updating Malwarebytes' Anti-Malware again to see if it now works correctlyNow try updating Malwarebytes' Anti-Malware once more and if it does not work then please proceed to Step 3Step 3: Exclude Malwarebytes' Anti-Malware's Files and Folders From Other Active Security Programs:For Windows XP:C:\Program Files\Malwarebytes' Anti-Malware\mbam.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exeC:\Program Files\Malwarebytes' Anti-Malware\zlib.dllC:\Program Files\Malwarebytes' Anti-Malware\mbam.dllC:\Program Files\Malwarebytes' Anti-Malware\mbamext.dllC:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.refC:\Windows\System32\drivers\mbam.sysC:\Windows\System32\drivers\mbamswissarmy.sysFor Windows Vista or Windows 7:C:\Program Files\Malwarebytes' Anti-Malware\mbam.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exeC:\Program Files\Malwarebytes' Anti-Malware\zlib.dllC:\Program Files\Malwarebytes' Anti-Malware\mbam.dllC:\Program Files\Malwarebytes' Anti-Malware\mbamext.dllC:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.refC:\Windows\System32\drivers\mbam.sysC:\Windows\System32\drivers\mbamswissarmy.sysFor 64 bit versions of Windows Vista or Windows 7:C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\zlib.dllC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.dllC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dllC:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.refC:\Windows\System32\drivers\mbam.sysC:\Windows\SysWoW64\drivers\mbamswissarmy.sysNote: If using a software firewall besides the built in Windows Firewall you'll need to exclude MBAM.EXE from it as wellStep 4: Ping the Content Delivery NetworkFor Windows XP:Click on START - RUN and type in or Copy/Paste the following and verify that you get a responseCMD.EXE /K PING mbam-cdn.malwarebytes.orgFor Windows Vista or Windows 7:Click on START and in the search line type in CMD and press the Enter keyThen in the DOS console window type in the following and press the Enter key and verify that you get a responsePING mbam-cdn.malwarebytes.orgThe FAQ contains examples of setting file exclusions for some known AV products. Link to post Share on other sites More sharing options...
exile360 Posted April 16, 2010 ID:233664 Share Posted April 16, 2010 The URL for updates should be data-cdn.mbamupdates.comPlease post back to let us know if it works or not.Thanks Link to post Share on other sites More sharing options...
The Tattooed Computer Guy Posted April 20, 2010 Author ID:236166 Share Posted April 20, 2010 still no luck. I'm troubleshooting with Websense now. . .thank you for the assistance. Link to post Share on other sites More sharing options...
exile360 Posted April 20, 2010 ID:236431 Share Posted April 20, 2010 Hello again If you're still getting 732 as the error code then that means you are using an older version of Malwarebytes' Anti-Malware. I'd recommend downloading and installing the latest version from here and then checking to see if it will update properly.Please let us know how it went and whether or not Websense was able to get things resolved on their end.Thanks B) Link to post Share on other sites More sharing options...
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