Madeline Posted April 5, 2010 ID:227667 Share Posted April 5, 2010 Today I received an email from this forum claimingYou have received this email because a user account password recoverywas instigated by you on Malwarebytes Forum.This isn't so and I logged in here with my own password. Why would this have happened and has it happened to anyone else? I find it a bit worrying. Sorry if I've posted this is the wrong place, please move it if necessary. Link to post Share on other sites More sharing options...
noknojon Posted April 5, 2010 ID:227674 Share Posted April 5, 2010 Hi Madeline -The password can be changed due to minor problems - I had no response from mine about 10 months ago , so I contacted an admin (Red name at the bottom of main forum page) explained the situation and it was changed - Once I re entered this and check marked the "remember me" box I now only type one letter of my ID and it is Auto entered - With 10-11,000 members it will occur at times - Click on their name and select "send message" wiyh a brief note - Also if you are here, have you created a new password to reenter the forum , as it is working -Thank You - Link to post Share on other sites More sharing options...
mountaintree16 Posted April 5, 2010 ID:227688 Share Posted April 5, 2010 Perhaps someone tried to do a password retrieval for your username without you knowing?I'd advise you to change your email password as well as your forum passwords and also make them different, complicated passwords.As a side note, when replying, please use the "ADD REPLY" button at the bottom of the page. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted April 5, 2010 Root Admin ID:227689 Share Posted April 5, 2010 If you did not request it then do not reply to the email. Simply manually go change your password though just in case. Link to post Share on other sites More sharing options...
Madeline Posted April 6, 2010 Author ID:227803 Share Posted April 6, 2010 Thanks for your replies.There isn't anyone here (at home) who would try to find out my password. It would be a bit pointless anyway as I never use the same password twice.The email address I used when I registered here is used only when I register on forums. Its password is different from any of my other passwords.I haven't acted on the email I received as it said to ignore it if I hadn't requested it. I was just curious and a little perturbed about why I'd received it.Most of my passwords are complicated! I often use this MS page to check them. It's not infallible, but it gives you a reasonable guide. I'll amend my password here just to be on the safe side!Thanks again for your help. Link to post Share on other sites More sharing options...
mountaintree16 Posted April 6, 2010 ID:227809 Share Posted April 6, 2010 You're welcome That password checker is a good one. I have a different password for everything, I almost always have, and they're pretty complicated and usually long too. hehe Maybe someone accidentally entered your user name instead of theirs when requesting a password. Link to post Share on other sites More sharing options...
Madeline Posted April 6, 2010 Author ID:227810 Share Posted April 6, 2010 Maybe someone accidentally entered your user name instead of theirs when requesting a password.Yes, I thought it might be something accidental. Anyway, I've changed my password here, logged out, then logged back in using the new password and it worked fine.The MS password checker rated my new password as 'best', the previous one was only 'strong'! Link to post Share on other sites More sharing options...
mountaintree16 Posted April 6, 2010 ID:228153 Share Posted April 6, 2010 That's good It's a good idea to change passwords every few months or so too. Link to post Share on other sites More sharing options...
Madeline Posted April 7, 2010 Author ID:228358 Share Posted April 7, 2010 It's a good idea to change passwords every few months or so too.That's true. Thanks again to you and others here for your help and advice. Link to post Share on other sites More sharing options...
mountaintree16 Posted April 7, 2010 ID:228365 Share Posted April 7, 2010 You are most welcome!Enjoy your stay here Link to post Share on other sites More sharing options...
Madeline Posted April 8, 2010 Author ID:228970 Share Posted April 8, 2010 Enjoy your stay here Thanks, I'm sure I will! Link to post Share on other sites More sharing options...
striver Posted April 8, 2010 ID:229018 Share Posted April 8, 2010 If you have many passwords ,you can use roboForm to help u remember password.It's kind of useful. Link to post Share on other sites More sharing options...
Madeline Posted April 10, 2010 Author ID:230450 Share Posted April 10, 2010 Thanks for your suggestion striver. I have actually got Roboform, I've just never got around to setting it up! It's something I ought to do before too long. Link to post Share on other sites More sharing options...
Cutter66 Posted January 9, 2011 ID:371920 Share Posted January 9, 2011 Not quite in the theme of the post but I couldn't find anywhere else to ask the question, but is there any way to retrieve your password for the program itslef? I got an error code 1072 and had to uninstall and use mbam-clean.exe. Unfortunatley I have deleted the email I received with the details. Anyone help? Link to post Share on other sites More sharing options...
Jacktivity Posted January 11, 2011 ID:372459 Share Posted January 11, 2011 Hi Cutter66, and welcome to Malwarebytes.orgCustomer support at Cleverbridge ought to be able to help you out by retrieving your ID and Key numbers.https://store.malwarebytes.org/342/?scope=cusecoThere is an email address there as well as phone and fax numbers.Contact them and give them as much information as you can. Link to post Share on other sites More sharing options...
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