Mbam Bug?

[lcander]

I have used Mbam in the past and have been very grateful for the help it has given in helping remove Malware. On this Dell XP machine I am working on which was so badly infected, I had to use the restore feature, Mbam seems to be having a problem. This time it seems to continue to report 68 'infections' even after choosing to 'remove selected' objects and restarting. The anti-virus/anti-spyware program that is installed,along with other 'cleaning' programs reports the machine is clean, but every time I run Mbam it keeps reporting that these same 68 infected objects are there. I have uninstalled and reloaded Mbam.

I originally posted this issue on Geek Police which is where I first learned about Mbam. The entire thread with all the steps I've tried, in addition to the logs, is here: http://www.geekpolice.net/virus-spyware-ma...ults-t17796.htm The mod there suggested my posting here.

If you need additional info, let me know.

Thanks

[Firefox]

Hello lcander, and welcome to the forums here at Malwarebytes.org

Please read the following:

We don't work on Malware removal in the general forums.

Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.

If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

[lcander]

Ok, sorry. Thought I had the right place to report a problem with the program.

I think the machine is cleaned but the program keeps reporting the same infections. The reported 'infections' are not in the locations indicated in the logs.

[AdvancedSetup]

It means that there is an infection that we cannot currently remove because we probably do not have enough details about it yet.

Please post in the HJT forum as requested and someone will assist you in checking it out and removing it.

Thank you.

[lcander]

OK, Will do. Thanks for the help.