Malware Trojan.MalPack continuamente

[baudilio]

Hola buenas tardes, tengo este malware y  aunque se bloquea con malwarebytes, vuelve a aparecer cada 3 o 4 segundos de nuevo. Por favor, necesito ayuda. Muchas gracias

[AdvancedSetup]

Hello @baudilio

Let's go ahead and run a couple of scans and get some updated logs from your system. Please read the entire post below before starting so that you're more familiar with the process

Then follow each step in the order provided. Unless otherwise asked, please attach all logs

 

Please make the following system changes:

• If you have not done so already - Enable System Protection and create a NEW System Restore Point
• Temporarily disable your antivirus real-time protection or other security software first only if it blocks or interferes with the scans or downloads.. Make sure to turn it back on once the scans are completed
• Temporarily disable Microsoft SmartScreen to download software below only if needed. Make sure to turn it back on once the downloads are completed
• Disable-Fast-Startup
• Show-Hidden-Folders-Files-Extensions

Please run the following scans:

1. Click the following link and run a  Scan with AdwCleaner
2. Click the following link and run a  Scan with Malwarebytes 
      RESTART the computer
3. Click the following link and run a  Scan with Farbar Recovery Scan Tool 
    

Example image of where to click to attach files when posting your reply

 

Thank you

 

[baudilio]

1 hour ago, AdvancedSetup said:

Hola@baudilio

Sigamos adelante y ejecutemos un par de análisis y obtengamos algunos registros actualizados de su sistema. Lea la publicación completa a continuación antes de comenzar para estar más familiarizado con el proceso.

Luego siga cada paso en el orden indicado. A menos que se le solicite lo contrario, adjunte todos los registros

 

Realice los siguientes cambios en el sistema:

• Si aún no lo ha hecho, habilite la protección del sistema y cree un NUEVO punto de restauración del sistema.
• Primero desactive temporalmente su protección antivirus en tiempo real u otro software de seguridad solo si bloquea o interfiere con los análisis o las descargas. . Asegúrese de volver a encenderlo una vez que se completen los escaneos.
• Desactive temporalmente Microsoft SmartScreen para descargar el software a continuación solo si es necesario. Asegúrate de volver a encenderlo una vez que se completen las descargas.
• Deshabilitar el inicio rápido
• Mostrar-carpetas-ocultas-archivos-extensiones

Ejecute los siguientes análisis:

1. Haga clic en el siguiente enlace y ejecute un escaneo con AdwCleaner 
2. Haga clic en el siguiente enlace y ejecute un escaneo con Malwarebytes REINICIAR la computadora   
     
3. Haga clic en el siguiente enlace y ejecute un escaneo con la herramienta de escaneo Farbar Recovery   
    

Imagen de ejemplo de dónde hacer clic para adjuntar archivos al publicar su respuesta

 

Gracias

 

 

Addition.txt AdwCleaner[C01] informe.txt FRST.txt Malwarebytes Informe de análisis 2024-05-06 190536.txt

[AdvancedSetup]

Thank you for the logs. Please run the following fix below.

 

 

Please run the following fix

 

NOTE: Please read all of the information below before running this fix.

• NOTICE: This script was written specifically for this user, for use on this particular machine.
• Running this on another machine may cause damage to your operating system that cannot be undone.

Once the fix has been completed, please attach the file FIXLOG.TXT to your next reply

Farbar program:   FRSTEnglish.exe.exe

Save the attached file:  FIXLIST.TXT to this folder C:\Users\BAUDILIO INVERSIONES\Desktop\

NOTE. It's important that both files, FRSTEnglish.exe.exe, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it.

 

 

Run the Farbar program with Admin rights and press the Fix button just once and wait.

The fix may possibly take up to 60 minutes to complete

If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log named Fixlog.txt in the same folder you ran the Farbar program from. Please attach that log on your next reply.

 

1. NOTE:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity.
2. NOTE: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications may be automatically closed.
               Also, make sure you know the passwords for all websites as cookies may possibly be removed in some cases, but not all cases.
3. NOTE: As part of this fix, it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix.

The following directories are emptied:

• Windows Temp
• Users Temp folders
• Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History
• Recently opened files cache
• Discord cache
• Java cache
• Steam HTML cache
• Explorer thumbnail and icon cache
• BITS transfer queue (qmgr*.dat files)
• Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

Thanks

 

[baudilio]

19 hours ago, AdvancedSetup said:

Gracias por los registros. Ejecute la siguiente solución a continuación.

 

 

Ejecute la siguiente solución

 

NOTA: lea toda la información a continuación antes de ejecutar esta solución.

• AVISO: Este script fue escrito específicamente para este usuario, para su uso en esta máquina en particular.
• Ejecutar esto en otra máquina puede causar daños a su sistema operativo que no se pueden deshacer.

Una vez que se haya completado la solución, adjunte el archivo FIXLOG.TXT a su próxima respuesta.

Programa Farbar:   FRSTEnglish.exe.exe

Guarde el archivo adjunto:  FIXLIST.TXT en esta carpetaC:\Users\BAUDILIO INVERSIONES\ Desktop \

NOTA. Es importante que ambos archivos, FRSTEnglish.exe.exe y fixlist.txt estén en la misma ubicación o la solución no funcionará.

Asegúrese de desactivar cualquier antivirus o software de seguridad en tiempo real antes de ejecutar este script. Una vez completado, asegúrese de volver a habilitarlo.

 

 

Ejecute el programa Farbar con derechos de administrador y presione el botón Reparar solo una vez y espere.

Es posible que la solución tarde hasta 60 minutos en completarse.

Si la herramienta necesita reiniciarse, asegúrese de dejar que el sistema se reinicie normalmente y permita que la herramienta complete su ejecución después del reinicio.
La herramienta creará un registro llamado Fixlog.txt en la misma carpeta desde la que ejecutó el programa Farbar . Adjunte ese registro en su próxima respuesta.

 

1. NOTA:   Esta solución ejecutará un escaneo para verificar que todos los archivos del sistema operativo de Microsoft sean válidos y no estén dañados e intentará corregir los archivos no válidos. También ejecutará una verificación del disco al reiniciar para garantizar la integridad del disco.
2. NOTA: Como parte de esta solución,se eliminarán todos los archivos temporales . Si tiene páginas web abiertas que no se han marcado como favoritas, asegúrese de marcarlas ahora, ya que todas las aplicaciones abiertas pueden cerrarse automáticamente.
               Además, asegúrese de conocer las contraseñas de todos los sitios web, ya que es posible que las cookies se eliminen en algunos casos, pero no en todos.
3. NOTA: Como parte de esta solución, también restablecerá la red a la configuración predeterminada, incluido el firewall . Si tiene reglas de firewall personalizadas que necesita guardar, expórtelas o guárdelas primero antes de ejecutar esta solución.

Se vacían los siguientes directorios:

• Temperatura de Windows
• Carpetas temporales de usuarios
• Cachés de Edge, IE, FF, Chrome y Opera, almacenamientos HTML5, cookies e historial
• Caché de archivos abiertos recientemente
• Caché de discordia
• caché de Java
• Caché HTML de Steam
• Miniatura del explorador y caché de iconos
• Cola de transferencia de BITS (archivos qmgr*.dat)
• Papelera de reciclaje

Importante: los elementos se eliminan permanentemente . No se les traslada a cuarentena. Si tiene alguna pregunta o inquietud, pregunte antes de ejecutar esta solución.

El sistema se reiniciará después de que se haya ejecutado la solución.

lista de arreglos.txt 66,72 kB · 1 descarga

Gracias

 

 

Addition.txt FRST.txt

[AdvancedSetup]

I need the FIXLOG.txt please.

Thank you

 

[AdvancedSetup]

@baudilio

Please post back the FIXLOG.TXT file from the Farbar program

Thanks

 

[baudilio]

Hola, cuando ejecuto el farbar, se crean dos archivos el FRST.txt y el addition.txt, pero no  el FIXLOG.TXT

[AdvancedSetup]

Debe descargar el archivo FIXLIST.TXT proporcionado anteriormente. Coloque ese archivo de texto en la misma carpeta donde se encuentra el programa Farbar. Luego ejecute Farbar y haga clic en el botón REPARAR.

 

You need to download the FIXLIST.TXT file provide above. Place that text file into the same folder the Farbar program is located. Then run Farbar and click on the FIX button.

 

[baudilio]

Fixlog.txt

[AdvancedSetup]

The fix ran pretty well. It also found and fixed some other Windows issues.

Windows Resource Protection found corrupted files and successfully repaired them.

 

 

Let's go ahead and run a couple of scans and get some updated logs from your system. Please read the entire post below before starting so that you're more familiar with the process

[ 1 ]

Please make the following system changes.

• Temporarily disable your antivirus real-time protection or other security software first only if it blocks or interferes with the scans or downloads.. Make sure to turn it back on once the scans are completed.
• Temporarily disable Microsoft SmartScreen to download software below only if needed. Make sure to turn it back on once the scans are completed.
• Disable-Fast-Startup
• Show-Hidden-Folders-Files-Extensions

[ 2 ]

I suggest a new scan for viruses & other malware. This may take several hours, depending on the number of files on the system and the speed of the computer.

The Microsoft Safety Scanner is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system. 

The download links & the how-to-run-the tool are at this link at Microsoft 

https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download

 

Look on the Scan Options & select the FULL scan.

Then start the scan. Have lots of patience. It may take several hours.

• Once you see it has started, take a long long break;  walk away.  Do not pay credence if you see some intermediate early flash messages on the screen display.  The only things that count are the End result at the end of the run.
• The scan will take several hours.  Leave it alone. It will remove any other remaining threats as it goes along.  Take a very long break, do your normal personal errands .....just do not use the computer during this scan.

This is likely to run for many hours as previously mentioned  ( depending on the number of files on your machine & the speed of the hardware.)

The log is named MSERT.log  and the log will be at C:\Windows\debug\msert.log

Please attach that log with your next reply.

 

It is normal for the Microsoft Safety Scanner to show detections during the scan process.

It is scanning for basically all bread crumbs or traces of files and registry entries that "might" be or have been part of some infection or previous infection.

That DOES NOT mean the computer is infected. Once the scan has been completed it uploads the log to their Cloud service which then uses Artificial Intelligence to determine if in fact any of the traces are an infection or not.

Then it writes into the log on your computer what it found.

 

Thank you

[baudilio]

Hola buenos dias, le envio el msert.log. Los mensajes de Malware bloqueado y phising, siguen apareciendo continuamente en el malwarebytes

msert.log

[AdvancedSetup]

Thank you for the log. It found and removed quite a bit.

Please run the following again

 

 

Let's go ahead and run a couple of scans and get some updated logs from your system. Please read the entire post below before starting so that you're more familiar with the process

Then follow each step in the order provided. Unless otherwise asked, please attach all logs

 

Please make the following system changes:

• If you have not done so already - Enable System Protection and create a NEW System Restore Point
• Temporarily disable your antivirus real-time protection or other security software first only if it blocks or interferes with the scans or downloads.. Make sure to turn it back on once the scans are completed
• Temporarily disable Microsoft SmartScreen to download software below only if needed. Make sure to turn it back on once the downloads are completed
• Disable-Fast-Startup
• Show-Hidden-Folders-Files-Extensions

Please run the following scans:

1. Click the following link and run a  Scan with AdwCleaner
2. Click the following link and run a  Scan with Malwarebytes 
      RESTART the computer
3. Click the following link and run a  Scan with Farbar Recovery Scan Tool 
    

 

 

Thank you

 

[baudilio]

Hola, le aAdwCleaner[C02].txtdjunto los archivos, gracias

Malwarebytes Informe de análisis 2024-05-09 185530.txt FRST.txt Addition.txt

[AdvancedSetup]

Please clean Google Chrome.

 

Please follow the directions from the following topic for a more extensive article on cleaning Google Chrome

Resetting Google Chrome to clear unexpected issues
 

Then after Google Chrome has been cleaned get me all new logs.

 

Scan with SecurityCheck by glax24
https://forums.malwarebytes.com/topic/307301-scan-with-securitycheck-by-glax24/

 

Scan with FSS Farbar Service Scanner
https://forums.malwarebytes.com/topic/306736-scan-with-fss-farbar-service-scanner/

 

Scan with Farbar Recovery Scan Tool
https://forums.malwarebytes.com/topic/306601-scan-with-farbar-recovery-scan-tool/

 

Thank you

 

 

 

 

[baudilio]

SecurityCheck.txt FSS.txt FRST.txt Addition.txt

[AdvancedSetup]

Were you able to clean up Google Chrome?

 

Please run the following steps

[ 1 ]

Please make the following change in Malwarebytes if you're using the Premium or Trial version

• Please open Malwarebytes. Click on the small gear icon to open the Settings and go to the General tab.
• Then turn off "Always register Malwarebytes in the Windows Security Center"
• Restart the computer

It is highly unlikely that you need to setup exclusions for Windows Defender, however if you experience any issues, please see the following article and setup exclusions
between Malwarebytes and Windows Defender

Malwarebytes for Windows antivirus exclusions list
https://support.malwarebytes.com/hc/en-us/articles/360038522974-Malwarebytes-for-Windows-antivirus-exclusions-list

 

[ 2 ]

Please run the following fix

 

NOTE: Please read all of the information below before running this fix.

• NOTICE: This script was written specifically for this user, for use on this particular machine.
• Running this on another machine may cause damage to your operating system that cannot be undone.

Once the fix has been completed, please attach the file FIXLOG.TXT to your next reply

Farbar program:   FRSTEnglish.exe

Save the attached file:  FIXLIST.TXT to this folder C:\Users\<user>\Downloads\

NOTE. It's important that both files, FRSTEnglish.exe, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it.

 

 

Run the Farbar program with Admin rights and press the Fix button just once and wait.

The fix may possibly take up to 60 minutes to complete

If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log named Fixlog.txt in the same folder you ran the Farbar program from. Please attach that log on your next reply.

 

1. NOTE:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity.
2. NOTE: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications may be automatically closed.
               Also, make sure you know the passwords for all websites as cookies may possibly be removed in some cases, but not all cases.
3. NOTE: As part of this fix, it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix.

The following directories are emptied:

• Windows Temp
• Users Temp folders
• Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History
• Recently opened files cache
• Discord cache
• Java cache
• Steam HTML cache
• Explorer thumbnail and icon cache
• BITS transfer queue (qmgr*.dat files)
• Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

 

[ 3 ]

Once steps above have completed and the computer has been restarted, please do the following

Please uninstall, update, or otherwise address the following as appropriate for your computer

• Adobe Acrobat (64-bit) v.23.008.20421 Warning! Download Update | ^Please run Acrobat Reader DC and go Help - Check for updates...^
• Adobe Creative Cloud v.3.9.1.335 Warning! Download Update
• NVIDIA GeForce Experience 2.11.4.1 v.2.11.4.1 Warning! Download Update
• TeamViewer v.15.4.4445 Warning! Download Update
• WhatsApp v.2.2310.5 Warning! This software is no longer supported. Please use version from Microsoft Store.
• WinRAR 6.24 (64-bit) v.6.24.0 Warning! Download Update

Please uninstall the following

---------------------------- [ UnwantedApps ] -----------------------------
Google Toolbar for Internet Explorer v.1.0.0 << Hidden Warning! Browser's toolbar. It can slow down the working of your browser and have violation privacy problems.

 

Thank you

 

 

[baudilio]

Chrome clean ok

programs uninstalled or updated

Fixlog.txt

[AdvancedSetup]

The logs indicate something seems to still be running that shouldn't be.

Please run the following

 

Scan with FSS Farbar Service Scanner
https://forums.malwarebytes.com/topic/306736-scan-with-fss-farbar-service-scanner/

 

Then post that log

 

 

[AdvancedSetup]

After you post the FSS log, please run the following

 

 

Please download and run the following Kaspersky Virus Removal Tool 2020 and save it to your Desktop.

(Kaspersky Virus Removal Tool version 20.0.10.0 was released on November 9, 2021)

Download: Kaspersky Virus Removal Tool

https://devbuilds.s.kaspersky-labs.com/devbuilds/KVRT/latest/full/KVRT.exe

How to run a scan with Kaspersky Virus Removal Tool 2020
https://support.kaspersky.com/15674

How to run Kaspersky Virus Removal Tool 2020 in the advanced mode
https://support.kaspersky.com/15680

How to restore a file removed during Kaspersky Virus Removal Tool 2020 scan
https://support.kaspersky.com/15681

 

Select the     Windows Key and R Key together, the "Run" box should open. Drag and Drop KVRT.exe into the Run Box. C:\Users\{your user name}\DESKTOP\KVRT.exe will now show in the run box. add -dontencrypt   Note the space between KVRT.exe and -dontencrypt C:\Users\{your user name}\DESKTOP\KVRT.exe -dontencrypt should now show in the Run box.   That addendum to the run command is very important, when the scan does eventually complete the resultant report is normally encrypted, with the extra command it is saved as a readable file. Reports are saved here C:\KVRT2020_Data\Reports and look similar to this report_20210123_113021.klr Right-click direct onto that report, select > open with > Notepad. Save that file and attach it to your reply. To start the scan select OK in the "Run" box. A EULA window will open, tick all confirmation boxes then select "Accept" In the new window select "Change Parameters" In the new window ensure all selection boxes are ticked, then select "OK" The scan should now start... When complete if entries are found there will be options, if "Cure" is offered leave as is. For any other options change to "Delete" then select "Continue" When complete, or if nothing was found select "Close" Attach the report information as previously instructed...   Thank you

 

 

[baudilio]

FSS.txt report_2024.05.10_09.59.43.txt

[AdvancedSetup]

Wow, still a lot of unwanted data removed.

I would recommend you consider backing up personal data and doing a clean install of Windows.

we have done multiple clean up scripts and multiple antivirus scans and you still continue to have unwanted software show up in new scans.

 

 

Clean Install Windows 10 & 11 (2023)
https://answers.microsoft.com/en-us/windows/forum/all/clean-install-windows-10-11-2023/1c426bdf-79b1-4d42-be93-17378d93e587

Also, please review the following topic

Bypass Microsoft Online Account Creation during installation of Windows 11
https://forums.malwarebytes.com/topic/296613-bypass-microsoft-online-account-creation-during-installation-of-windows-11/

 

 

 

[AdvancedSetup]

After reinstalling Windows. Please review the information below to try and prevent this from happening again

 

We're glad that we were able to assist you.

 

The following information will help you to keep your computer and data safer as well as improve your overall privacy

1. Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
   https://www.howtogeek.com/780233/best-password-manager/
2. Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/
3. Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download     https://patchmypc.com/about-us
4. Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2
5. Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ 
6. Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security

Malwarebytes Browser Guard

•   Google Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee
•   Microsoft Edge: https://support.malwarebytes.com/hc/en-us/articles/4413298736787-Install-Malwarebytes-Browser-Guard-on-Microsoft-Edge-browser
•   Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/malwarebytes/

uBlock Origin

• Google Chrome: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm 
• Microsoft Edge: https://microsoftedge.microsoft.com/addons/detail/ublock-origin/odfafepnkmbhccpbejgmiehpchacaeak 
• Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/ublock-origin

 

Cybersecurity basics & protection
Everything you need to know about cybercrime
https://www.malwarebytes.com/cybersecurity

 

Further reading if you'd like to keep up on the malware threat scene: Malwarebytes Blog  https://blog.malwarebytes.com/

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes. Please tell your friends and family if they too need assistance with malware removal