When adding MB 5x executable to play mode it crashes

[unknownguy]

Since I try this game on holidays I play around to find clues. When adding Malwarebytes.exe to Play Mode. MB 5x crashes.

Follow these steps:

1. Exit MB 5x from the system tray.
2. Go to Notifications > Play Mode.
3. Click on Add Item, and go to "C:\Program Files\Malwarebytes\Anti-Malware".
4. Select Malwarebytes.exe and click Open.
5. MB 5x Crashes.

I don't know if this is only when there is no other items. Or if there is more items. I have nothing in Play Mode.

Logs, I have looked for logs in the Windows Event Log. But Nothing is found.

[AdvancedSetup]

Please try the following @unknownguy

 

Can you please do the following?

• Download the Malwarebytes Support Tool
• In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
• In the User Account Control pop-up window, click Yes to continue the installation
• Run the MBST Support Tool
• In the left navigation pane of the Malwarebytes Support Tool, click Advanced
• In the Advanced Options, click the CLEAN button and follow the onscreen instructions to reinstall Malwarebytes
• NOTE: Please have patience as it can take a while to remove and reinstall.
• RESTART the computer once the reinstall has completed.

After the restart please do the following

• Run the MBST Support Tool
• In the left navigation pane of the Malwarebytes Support Tool, click Advanced
• In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
• A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply

Thank you

 

[unknownguy]

I sent the logs to PM.

[unknownguy]

I have found the issue now. If you run a tool, let it be in the background. Then add it into Play Mode, The MB 5x GUI disappear for me.

I have seen this in some games too. MB 5x GUI just disappear. I use the latest Beta version.

[AdvancedSetup]

I'll let the Dev support people give feedback on that.

@icolcear