Is the Browser guard stat screen in the RTP page broken again?

[Badran]

Hi,

I was wondering if it was broken again, since the statistics on the RTP page in the app aren’t getting updated like they are when you look at the extension itself.

[Malwarebytes]

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[Badran]

Forgot to add my logs, since its been a while

 

 

mbst-grab-results.zip

Edited November 10, 2023 by Badran

[Badran]

Should’ve made this topic last week, since I think it’s update day for windows.

not going to turn on my PC in the meantime because of that

[Porthos]

53 minutes ago, Badran said:

since I think it’s update day for windows.

This is and was the second Tuesday of each month. That is the only one to worry about.

Near the end of the month, an optional preview is available. I highly suggest all users ignore it.

[Badran]

Wait, so am I wrong about this being update day?

I had to check my Callander and November started on the Wednesday, so I have no idea what I’m going on about now

[Porthos]

2 hours ago, Badran said:

Wait, so am I wrong about this being update day?

Every 2nd Tuesday of the month no matter the date it falls on. Many other companies follow the same cadence as well.

 

 

[lmacri]

17 hours ago, Badran said:

Wait, so am I wrong about this being update day? I had to check my Callander and November started on the Wednesday...

Hi Badran:

You are correct.  The Nov 2023 Patch Tuesday (2nd Tuesday of each month) doesn't occur until next week on 14-Nov-2023. The KB5031445 update shown in Portho's image <above> was the optional Preview (Build 19045.3636) released last month on 26-Oct-2023.  See the MS support article Update Release cycle for Windows Clients for more information on the release cycle for Windows updates.

I also see a discrepancy between the 30-day statistics for Ad / Trackers blocked by Malwarebytes Browser Guard according to Malwarebytes Premium v4.6.5, but in my case Malwarebytes Premium appears to over-report the number of Ads / Trackers blocked...

... which is higher than the count in Malwarebytes Browser Guard for Firefox v2.6.13 .

I rarely use my MS Edge browser but it has Malwarebytes Browser Guard for Chrome v2.6.13 (i.e., downloaded from the Chrome Web Store) and it currently reports only 18 Ads / Trackers blocked in the past 30 days.

 

mbst-grab-results.zip
-----------
Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3570 * Microsoft Defender v4.18.23090.2008-1.1.23100.2009 * Malwarebytes Premium v4.6.5.293-1.0.2181 * Macrium Reflect Free v8.0.7690 * Firefox v119.0.1 * Microsoft Edge v119.0.2151.44

Edited November 8, 2023 by lmacri

[Porthos]

3 minutes ago, lmacri said:

Malwarebytes Premium v4.6.5 ...

4.6.6 is available, check for updates.

[lmacri]

31 minutes ago, Porthos said:

4.6.6 is available, check for updates.

Hi Porthos:

Is there a bug fix for this problem in MB v4.6.6?  As a general rule I don't update Malwarebytes until the official release notes are posted, and H4V0C's release notes at Malwarebytes 4.6 Beta haven't been updated since the v4.6.4.286-1.0.2163 BETA was released on 28-Sep-2023.

I'm not overly concerned that there's a discrepancy in the number of Ads / Trackers blocked by Malwarebytes Browser Guard in Malwarebytes Premium.  Knowing the count of Malware and Scams blocked is useful, but as far as I'm concerned the number of Ads / Trackers blocked doesn't provide any useful information and is more of a marketing gimmick.
-----------
Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3570 * Microsoft Defender v4.18.23090.2008-1.1.23100.2009 * Malwarebytes Premium v4.6.5.293-1.0.2181 * Macrium Reflect Free v8.0.7690 * Firefox v119.0.1 * Microsoft Edge v119.0.2151.44 * Malwarebytes Browser Guard v2.6.13

Edited November 8, 2023 by lmacri

[Porthos]

1 minute ago, lmacri said:

Is there a bug fix for this problem in MB v4.6.6?

Don't know. I don't even worry about that "feature".

1 minute ago, lmacri said:

As a general rule I don't update Malwarebytes until the official release notes are posted

Those are posted several days after it is live.

 

3 minutes ago, lmacri said:

but as far as I'm concerned the number of Ads / Trackers blocked doesn't provide any useful information and is more of a marketing gimmick.

Exactly.

[lmacri]

18 minutes ago, lmacri said:

... but as far as I'm concerned the number of Ads / Trackers blocked doesn't provide any useful information and is more of a marketing gimmick.

HI Porthos:

However, that's not an excuse for having different block counts in Malwarebytes Premium vs Malwarebytes Browser Guard.  If Malwarebytes thinks it's important to report the number of Ads / Trackers blocked by Malwarebytes Browser Guard then the count should be similar in both products, regardless of where the user chooses to check their 30-day report.
-----------
Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3570 * Microsoft Defender v4.18.23090.2008-1.1.23100.2009 * Malwarebytes Premium v4.6.5.293-1.0.2181 * Macrium Reflect Free v8.0.7690 * Firefox v119.0.1 * Microsoft Edge v119.0.2151.44 * Malwarebytes Browser Guard v2.6.13

[David H. Lipman]

Not really.  If one product blocks then the other product may never see what has been blocked because it was blocked.

The two products should have different block counts in Malwarebytes Premium vs Malwarebytes Browser Guard. 

EDIT:

Analogy: 

Le's say you are in an automobile and there are two Law Enforcement road blocks in your path at two different succeeding intersections separated by 1 mile but are on the same road.
Your passage is stopped at the first road block and is logged.  The second road block does not log the vehicle's presence because its egress was blocked at the previous road block.

Edited November 8, 2023 by David H. Lipman
Edited for content, clarity, spelling and/or grammar

[lmacri]

1 hour ago, David H. Lipman said:

Not really.  If one product blocks then the other product may never see what has been blocked because it was blocked.  The two products should have different block counts in Malwarebytes Premium vs Malwarebytes Browser Guard. ...

Hi David H. Lipman:

Then Malwarebytes needs to add an explanation in the 30-day report Malwarebytes Premium of how the total number of blocked Ads / Trackers is calculated.  In its present state that RTP 30-day report implies this is the number of Ads / Trackers blocked by Malwarebytes Browser Guard, not Malwarebytes Browser Guard plus Malwarebytes Premium Web Protection.

____________________________________

Do you know when the "Hide Duplicate Warnings" setting was removed from Malwarebytes Browser Guard?   The removal of that settings doesn't appear to be documented in the release notes at https://addons.mozilla.org/en-US/firefox/addon/malwarebytes/versions/ and I've never been clear on whether Malwarebytes Premium Web Protection or Malwarebytes Browser Guard takes precedence for blocking when both products are installed.
-----------
Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3570 * Microsoft Defender v4.18.23090.2008-1.1.23100.2009 * Malwarebytes Premium v4.6.5.293-1.0.2181 * Macrium Reflect Free v8.0.7690 * Firefox v119.0.1 * Microsoft Edge v119.0.2151.44 * Malwarebytes Browser Guard v2.6.13

[David H. Lipman]

That's what the suggestion area is for.  Make the suggestion.

I made a suggestion for Browser Guard and I was surprised that it was rather quickly adopted;  Browser Guard suggestion

[Porthos]

Remember each browser has its own browser guard. So there is an inherent discrepancy.

[David H. Lipman]

Just now, Porthos said:

Remember each browser has its own browser guard. So there is an inherent discrepancy.

Good point ! 

[Porthos]

19 minutes ago, lmacri said:

Do you know when the "Hide Duplicate Warnings" setting was removed from Malwarebytes Browser Guard?   The removal of that settings doesn't appear to be documented in the release notes at https://addons.mozilla.org/en-US/firefox/addon/malwarebytes/versions/ and I've never been clear on whether Malwarebytes Premium Web Protection or Malwarebytes Browser Guard takes precedence for blocking when both products are installed.

Sometimes I get both blocks, sometimes I don't.

Almond Joy has nuts Mounds don't.

[lmacri]

Hi @Porthos / @David H. Lipman:

None of this addresses the OP Badran's concern.  If the 30-day report in the RTP panel of Malwarebytes Premium v4.6.5 includes the count of Ads / Trackers blocked by both Malwarebytes Browser Guard and Malwarebytes real-time Web Protection as you both surmise then why does Badran's 30-day report have a count of zero as shown in their image <above>?

I don't have permission to view their mbst-grab-results.zip file so I have no idea which Malwarebytes product (Free or Premium) Badran is using and/or whether their real-time Web Protection is enabled in Malwarebytes.

I only posted my own images <above> today so Badran could see that my count of blocked Ads / Trackers in my Malwarebytes Premium v4.6.5 30-day report is  not zero.  One of the senior members of this forum who can read the contents of their mbst-grab-results.zip file will have to tell them if their Malwarebytes installation is corrupted.
-----------
Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3570 * Microsoft Defender v4.18.23090.2008-1.1.23100.2009 * Malwarebytes Premium v4.6.5.293-1.0.2181 * Macrium Reflect Free v8.0.7690 * Firefox v119.0.1 * Microsoft Edge v119.0.2151.44 * Malwarebytes Browser Guard v2.6.13

Edited November 8, 2023 by lmacri

[Badran]

I would add that I don’t do a whole lot of browsing nowadays, so I don’t have a lot of ads/trackers blocked, but I believe they should still show up?

I also have ublock installed as well, so maybe that’s responsible, though in the past this issue did occur, but ended up getting fixed (so maybe it’s not ublock) but it seems to be happening again.

I imagine if I did a lot more browsing, I’d see some of the ads/tracker blocks show up, but I don’t know if it’d be entirely accurate.

[Porthos]

2 minutes ago, Badran said:

I also have ublock installed as well, so maybe that’s responsible

So do I. It is not the issue.

 

[Badran]

I updated the previously posted logs since there’s a new version of the support tool. I also downloaded an update for my GPU a driver and this update breaks some windows transparency, so I need to wait on the next update for that to be fixed, which is a pain.

[Porthos]

5 minutes ago, Badran said:

I also downloaded an update for my GPU a driver

Driver updates are one of those that if it is not broken don't fix it.

Users who are OCD about updates and drivers usually cause all of their issues for themselves and are the most unprepared with an image backup to correct any issues.

Windows updates are automatic. Malwarebytes Premium and Browserguard are also automatic. No need to click update daily or weekly for that matter.

 

[Badran]

I figured I’d update it, since I hadn’t updated my GPU driver in a month. At the very least, they’ve acknowledged the issue, and confirmed it’ll be fixed in the next update. The GPU drivers I normally forget about, since I need to navigate to their website in order to download them. The only way to get automatic downloads is to install their software which is pretty much just bloat.

[Porthos]

3 minutes ago, Badran said:

The only way to get automatic downloads is to install their software which is pretty much just bloat.

So very true.

4 minutes ago, Badran said:

At the very least, they’ve acknowledged the issue, and confirmed it’ll be fixed in the next update

Unless that update breaks something else.🤣