noknojon Posted November 9, 2009 ID:155484 Share Posted November 9, 2009 Hi All -I have noticed that I am getting M/soft updates that never seem to install - They seem to relate to XP SP1 , where M/soft otherwise recognises my system as XP SP3 -The update is Noted as Microsoft .NET Framework 1.1 Service Pack 1 - This update notice has been there for a while now and for some reason will not install or go away after many attempts to install it - Either at shutdown or direct install from the update 'shield' - Link to post Share on other sites More sharing options...
exile360 Posted November 9, 2009 ID:155486 Share Posted November 9, 2009 Try installing the standalone version of it from this page. If it installs, reboot, then check for additional updates by running Windows Update.Let me know how it goes.Thanks Link to post Share on other sites More sharing options...
noknojon Posted November 9, 2009 Author ID:155496 Share Posted November 9, 2009 Should I install any other patches from this page - Seperated item - E.G. for SP3 - It also sent me to KB890830 - D/loaded that too - Reboot now -I get a message that 'The upgrade patch cannot be installed .........' This is from your link - Link to post Share on other sites More sharing options...
exile360 Posted November 9, 2009 ID:155497 Share Posted November 9, 2009 This update isn't for XP SP1 it is .NET Framework version 1.1 Service Pack 1, it's version has nothing to do with your windows version. Just install the update if it will install, then reboot and check for updates.'The upgrade patch cannot be installedIs that what it says when you try to install the download I linked you to? Link to post Share on other sites More sharing options...
noknojon Posted November 9, 2009 Author ID:155500 Share Posted November 9, 2009 Sorry , back now - Yes, I got a negative response on the .NET Framework update -It is still sitting in the task bar - I even tried Custom Install but .... There seems to be an item in My Docs , but it has no response either -The same .NET Framework update is the only one at M/soft updates to install - Link to post Share on other sites More sharing options...
exile360 Posted November 9, 2009 ID:155501 Share Posted November 9, 2009 Ok, but did you try simply downloading and installing the file in the link I posted? That's what you need to try first, forget about installing this one through Windows Update because it obviously isn't going to work. I need you to try the standalone installer I linked you to, then if that doesn't work, we'll move on to the next step.Let me know how it goes.Thanks Link to post Share on other sites More sharing options...
noknojon Posted November 9, 2009 Author ID:155505 Share Posted November 9, 2009 Ok, but did you try simply downloading and installing the file in the link I posted? That's what you need to try first, forget about installing this one through Windows Update because it obviously isn't going to work. I need you to try the standalone installer I linked you to, then if that doesn't work, we'll move on to the next step.Yes the given link was the option I used - That was when I got the message 'The upgrade patch cannot be installed .......'I rebooted anyway - Link to post Share on other sites More sharing options...
exile360 Posted November 9, 2009 ID:155506 Share Posted November 9, 2009 Ok, time for the nuclear option :Run the .NET Framework cleanup tool by Aaron Stebner:Download the tool from here and save it to your desktopUnzip it then run the tool and follow its prompts to remove all installed .NET Framework versionswhen it finishes, reboot your computerOnce you've rebooted, run Windows Update (Start>All Programs>Windows Update) and install all recommended updates and reboot when prompted after installationRun Windows Update again and continue to reboot until no more updates are availablePost back and let me know how it went.Thank you Link to post Share on other sites More sharing options...
noknojon Posted November 9, 2009 Author ID:155517 Share Posted November 9, 2009 The items D/loaded but would not install - The 1st item loaded was the .NET Framework item - It just stopped when it came time to install - Should I run it again - I/net is a bit slow now but all items D/loaded .NET Framework OK just will not install unless I need to wait for more than 15 mins for the install to begin - It just sat there and would not continue -EDIT -I will give it one more go , but the net seems to be very slow "tonight" here - Link to post Share on other sites More sharing options...
exile360 Posted November 9, 2009 ID:155519 Share Posted November 9, 2009 It does take a VERY long time to install some of the .NET Framework updates, just be patient. If it's not working it will let you know . Link to post Share on other sites More sharing options...
noknojon Posted November 9, 2009 Author ID:155765 Share Posted November 9, 2009 After leaving the computer on all night from 11.00 pm (10.25 am here now) , 2 .Net Framework updates did not install -They are .NET Framework 3.5 Service Pack 1 & .Net Framework 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x 86 -The original .NET Framework 1.1 Service Pack 1 also did not install -Still going back to try , but I don't think it will happen -EDIT-They all D/loaded but will not actually go to the install stage - Freeze / Stop ? with no notices - Link to post Share on other sites More sharing options...
exile360 Posted November 10, 2009 ID:155796 Share Posted November 10, 2009 Hello again Please download .NET Framework 1.1 Service Pack 1 from here and try to install it. Reboot if asked to do so then download .NET Framework 3.5 Service Pack 1 from here and try to install it. If you still have problems with it then please take a look at the following two Microsoft support pages:Error message when you try to install the .NET Framework 1.1 Service Pack 1 Update from the Windows Update site on a Windows XP-based computer: "Updates were unable to be successfully installed"When you try to install an update for the .NET Framework 1.0, 1.1, 2.0, 3.0, or 3.5, you may receive Windows Update error code "0x643" or Windows Installer error code "1603"Let me know how it goes.Thanks Link to post Share on other sites More sharing options...
noknojon Posted November 10, 2009 Author ID:155817 Share Posted November 10, 2009 Thanks - I will keep at it - They must be there somewhere - And there is always an answer - Link to post Share on other sites More sharing options...
noknojon Posted November 10, 2009 Author ID:155956 Share Posted November 10, 2009 Hi again -The latest is that the 2nd (3.5 ....) loaded and installed fully -Now the other ( 1.1 ) has downloaded twice with no problem - But it will still not install - The message is - "The upgrade patch cannot be installed by the Windows Installerbecause the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch" I have only used your links and I have read both articles you posted - Link to post Share on other sites More sharing options...
exile360 Posted November 10, 2009 ID:155963 Share Posted November 10, 2009 Ok, go to Add/Remove Programs and uninstall all .NET Framework 1.1 entries (leave the other .NET Framework entries alone) and reboot if asked to do so, then visit Windows Update again and install the updates it recommends. That should correct the problem for you .And of course, post back with your results.Thanks . Link to post Share on other sites More sharing options...
noknojon Posted November 11, 2009 Author ID:156713 Share Posted November 11, 2009 Ok, go to Add/Remove Programs and uninstall all .NET Framework 1.1 entries (leave the other .NET Framework entries alone) and reboot if asked to do so, then visit Windows Update again and install the updates it recommends.Latest update on the situation - It seems that the program (.NET Framework 1.1) is not fully downloaded to the computer - That is why it is never actually in Add/Remove - The basic .NET Framework system (# 1) was never installed somewhere along the line so that is why I get the above messages that the patch is not for my versions of the programs - According to M/soft, if I want the update to install I need to find the first .NET Framework and start from there - Unless it is required I should ignore/delete (somehow) or find #1 - The patch (it seems) has been sent to a computer that does not need it - Link to post Share on other sites More sharing options...
exile360 Posted November 12, 2009 ID:156844 Share Posted November 12, 2009 Alright, then the one you need can be found on this page and I highly recommend installing it because many programs will require it. Once that's installed, reboot when asked to do so and download and install the update from here.Hopefully that will get everything in line Link to post Share on other sites More sharing options...
noknojon Posted November 12, 2009 Author ID:156885 Share Posted November 12, 2009 Wellll - The first one D/loaded and installed - I rebooted - Then the second one (the update) D/loaded 'twice' and then gives a message ---SL 13.tmp has encountered a problem and needs to close. We are sorry etc etc - The information you were working on might be lost -I have the item #KB867460 x86 in My Docs twice but every time I try to install or click on it I get the same message - Link to post Share on other sites More sharing options...
exile360 Posted November 12, 2009 ID:156888 Share Posted November 12, 2009 Alright, then please do the following so I can try to determine where the error is:Click on the Start and select RunType or copy/paste windowsupdate.log and press Enter or click on OKClick File at the top of notepad and select Save AsBrowse to your desktop and save the file as log.txtRight click on log.txt on your desktop and hover your mouse over Send ToSelect Compressed (zipped) FolderAttach the log.zip file you just created to your next postI'll take a look and see if it offers any clues. Link to post Share on other sites More sharing options...
Jaxryley Posted November 12, 2009 ID:156898 Share Posted November 12, 2009 Has the below MS tool been mentioned which may help? Patch Registration Cleanup Tool Link to post Share on other sites More sharing options...
noknojon Posted November 12, 2009 Author ID:156899 Share Posted November 12, 2009 Link to post Share on other sites More sharing options...
noknojon Posted November 12, 2009 Author ID:156901 Share Posted November 12, 2009 Has the below MS tool been mentioned which may help? Patch Registration Cleanup ToolThe .NET cleanup tool was used earlier -EDITSee post ~ 8 I think ~ Actually it was used several times - Link to post Share on other sites More sharing options...
exile360 Posted November 12, 2009 ID:156903 Share Posted November 12, 2009 That's a different tool that Jaxryley linked to. It may possibly help, but let me check your Windows Update logs first before you try it out. Link to post Share on other sites More sharing options...
noknojon Posted November 12, 2009 Author ID:156905 Share Posted November 12, 2009 Oops - I think Jarx is concerned about me using you too much You are often needed on important issues - Link to post Share on other sites More sharing options...
Jaxryley Posted November 12, 2009 ID:156913 Share Posted November 12, 2009 Oops - I think Jack is concerned about me using you too much You are often needed on important issues -Helping people is one of the most important and enjoyable things a person can do imho. Link to post Share on other sites More sharing options...
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