zulu Posted August 21, 2023 ID:1584177 Share Posted August 21, 2023 Why is Duplicate Files Fixer flagged as a PUP , it is widely advertised and in Microsoft Store . I asked Microsoft , but they never responded even with a follow up. Is there any way to determine legitimacy ? Additionally, I am not getting auto updates when I have it set to do so. This scares me some, because it could leave a door open . Thank You Link to post Share on other sites More sharing options...
Porthos Posted August 21, 2023 ID:1584181 Share Posted August 21, 2023 @zulu Please do the following so that we may take a closer look at your system. Please restart the computer and do the following. WARNING: Do Not click the Repair option under Advanced unless requested by a Malwarebytes support agent or authorized helper NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download the Malwarebytes Support Tool In your Downloads folder, open the mb-support-x.x.x.xxx.exe file In the User Account Control pop-up window, click Yes to continue the installation Run the MBST Support Tool In the left navigation pane of the Malwarebytes Support Tool, click Advanced In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine A zip file named mbst-grab-results.zip will be saved to the Public desktop, please upload that file on your next reply Thank you Link to post Share on other sites More sharing options...
David H. Lipman Posted August 22, 2023 ID:1584263 Share Posted August 22, 2023 @zulu Please reference: PUP.Optional listings and disputes Link to post Share on other sites More sharing options...
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