Website blocked due to riskware

[mohd]

Hello,,

Recently I installed Malwarebytes and it shows a  riskware trying to connect from my PC.. it shows the website and its IP address...

I scanned my PC using my main AV and Malwarebytes but no risk found!

I'll attach the message which continuously appearing to me.

 

Thanks

[MKDB]

Hello @mohd  and 

 

My name is MKDB and I will assist you.

 

 

Let's keep these principles as we proceed. Make sure to read the entire post below first.

• Please follow the steps in the given order and post back the log files.
• Please copy and paste all log files into your post.
• Before we start, please make sure that you have an external backup, not connected to this system, of all private data.
• Only run the tools I guide you to. Please don't run any other scans, download, install or uninstall any programs while I'm working with you.
• As English is not my native language, please do not use slang or idioms. It may be hard for me to understand.
• If you do not respond within 4 days, your topic will be closed.
• Cracked or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also a big source of current trojan infections. If you are running any kin of illegal software on your system, please uninstall them now, before we start the cleaning procedure.

 

 

 

Step 1

• Please download the Malwarebytes Support Tool (MBST).
• Run MBST and accept license agreement.
• In the left navigation pane of MBST, click Advanced.
• In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine.
• A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply.

[mohd]

Thanks for trying for help

Shall I attach here?

It may contains personal information

 

[MKDB]

@mohd

Yes, please attach it here. I do understand your concerns.

But only authorized people have access to your attachments. We need all those logfiles for malware analysis + removal.

Of course, personal information is generally ignored in our analysis.

Moreover, we can ask @AdvancedSetup to remove all of your attachments once your topic is finished.

Thank you!

 

 

[mohd]

I've attached it...

Thank You...

mbst-grab-results.zip

[MKDB]

@mohd

 

Please run the following fix with "Farbar Recovery Scan Tool" (FRST) from your download folder (Step 1).

 

 

Step 1

• Please download the attached fixlist.txt file and save it to your download folder, which is C:\users\Mohd\Downloads\ in your case.
• You will find the file FRSTEnglish.exe (FRST) as well in this folder.

Note: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

• Close all open programs and save your work.
• Run FRST.
• Press the Fix button only once and wait. Please be patient and do not interfere, even if FRST does not respond for some time. That's nothing to worry about.
• Please note: This Fix will remove all temporary files, empty recycle bin and will remove cookies and my result in some websites indicating they do not recognize your computer. It may be necessary to receive and apply a verification code.
• Please note: This step resets your Firewall settings and you may be asked later to grant permission for legitimate programs to pass through the Firewall. If you recognize the program, agree to the request.
• If the tool needs a restart, please make sure you let the system restart normally and let the tool complete its run after restart.
• FRST will create one log now (Fixlog.txt) in the same directory the tool is run.
• Please attach this logfile to your next reply.

 

 

Moreover, let me know if MBAM stil blocks chrome after the fix/reboot.

Thank you!

 

 

 

fixlist.txt

[mohd]

I have done what you wrote in your last reply.. 

Unfortunately, that did not get ride of the riskware. Still I'm facing the same problem.

Please find the attachment.. 

Fixlog.txt

[MKDB]

Thanks @mohd.

 

Please run KVRT as well.

 

Step 1

Download Kaspersky Virus Removal Tool (KVRT) and save it to your Desktop.

• Select the Windows Key and R Key together, the Run box should open.
• Copy and paste the following string into the line:

C:\Users\Mohd\Desktop\KVRT.exe -dontencrypt

• Select „Ok“ in the Run box.
• If the „Windows protected your PC“ window opens, select „More info“. A new windows will open, select „Run anyway“.
• An EULA window from KVRT will open, tick all confirmation boxes then select "Accept".
• A window from KVRT will open, select "Change Parameters".
• In the new window ensure the following boxes are ticked:
  • System memory
  • Startup objects
  • Boot sectors
  • System drive

• Then select "OK" and „Start scan“.

• completed: If entries are found, there will be options to choose. If "Cure" is offered, leave as it is. For any other options change to "Delete", then select "Continue".
• Usually, your system needs a reboot to finish the removal process.
• Logfiles can be found on your systemdrive (usually C: ), similar like this:

C:\KVRT2020_Data\Reports\report_<data>_<time>.klr

• Right click direct onto those reports, select > open with > Notepad.
• Save the files and attach them with your next reply.

[mohd]

It look this riskware coming with one of the apps in google extensions.

After removing all of extensions I don't see notification message any more.

 

Thanks MKDB for your help

[MKDB]

Thanks @mohd for your feedback.

 

 

Thank you for your cooperation. You can use KpRm to remove FRST and other tools.

 

Please download KpRm by kernel-panik and save it to your desktop.

• Right-click kprm_(version).exe and select Run as Administrator.
• Read and accept the disclaimer.
• When the tool opens, select Delete Tools under Actions.
• Under Delete Quarantines select Delete Now, then click Run.
• Once complete, click OK.
• A log may open in Notepad titled kprm-(date).txt.  I do not need it. Just close Notepad if it shows up.

 

 

 

A few final recommendations:

1. Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
   https://www.howtogeek.com/240255/password-managers-compared-lastpass-vs-keepass-vs-dashlane-vs-1password/
2. Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/
3. Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download
4. Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2
5. Further tips to help protect your computer data and improve your privacy: https://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/

https://www.bleepingcomputer.com/forums/t/287710/how-malware-spreads-how-your-system-gets-infected/

6. Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security

Malwarebytes Browser Guard

•   Google Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee
•   Microsoft Edge: https://support.malwarebytes.com/hc/en-us/articles/4413298736787-Install-Malwarebytes-Browser-Guard-on-Microsoft-Edge-browser
•   Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/malwarebytes/

uBlock Origin

• Google Chrome: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm 
• Microsoft Edge: https://microsoftedge.microsoft.com/addons/detail/ublock-origin/odfafepnkmbhccpbejgmiehpchacaeak 
• Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/ublock-origin

 

Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog  https://blog.malwarebytes.com/

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes.

 

[MKDB]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection.

Thank you.

 

As this topic seems to be solved, I do not follow it any longer.

Take care!