Jump to content

Could not reinstall Malwarebytes

Recommended Posts

I had run Malwarebytes since I get my M1 Mac Mini in Aug. 2019 - it runs only as trial.

In the last few days, Malwarebytes blocked the upgrade of Crossover as well as Softmaker Office 2011.
Shooting down the programme in the activity display did not bring any success, it started again immediately - although it is not active (without a licence) as a real-time guard.
I then uninstalled Malwarebytes.
After upgrading from Softmaker Office 2011, I tried to install the Malwarebytes-Mac- package again, which failed!

Whats wrong now?


M1 MacMini, Ventura 13.2.1



Malwarebytes Installationsfehler.png

Link to post
Share on other sites

The first reaction from developers with regard to inability to install their software is to blame the anti-malware software. In some cases it's justified, but quite doubtful in the case of Malwarebytes. I myself have never had an issue installing Softmaker products with Malwarebytes installed.

You didn't mention how you went about uninstalling Malwarebytes, but if you didn't follow the instructions here, then it might not have been done properly. In that case you will need to follow the alternative instruction at the link shown at the bottom of that page.

Link to post
Share on other sites

I have always created two users on my Macs - an admin and a normal user (without admin rights).
I always work with the normal user - when installing from this user, I am asked for the name and password of the admin, which always works.
But in this case (installation SoftmakerOffice) it didn't help! Even after switching to admin, it couldn't help. Only the complete uninstallation of Malwarebytes helped.

A similar picture presented itself when I reinstalled Malwarebytes (which I started with the download package). With the normal user, the installation stopped just before the end, despite entering the admin user + password. Only after logging in as Admin did it work. This is unusual in contrast to other software packages.

In the terminal, su admin & sudo also work without any problems!


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.