Malware Warning Window keeps popping up.

[GromRider1960]

Hi all, I wonder if I can trouble you for some help? I am using Chrome as my browser and when I open a new Chrome window and go to a web page, Malwarebytes flags up a warning that it has blocked access to a site havytyler.net which it claims is dangerous. I have checked my history and also tried going to that site, but I cannot find any record of having been there or trying to access it? If I click the "close" button on the warning flag, I can carry on as normal, but it is just getting to be a right pain continually clicking away a warning. Has anyone any ideas please?

[Malwarebytes]

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[Porthos]

Before we send you for malware remove try doing the steps in the following post.

 

[GromRider1960]

Thanks, I will give it a try and let you know. Much appreciated.

 

[AdvancedSetup]

Hello @GromRider1960

Following up to see if that corrected your issues or if you still need further assistance.

Please post an update when you have a moment.

Thank you

 

[GromRider1960]

Hi apologies for the delay. I followed your advice and then ran a full Malware Scan of the system, which showed no problems present. I then re enabled sync on my PC and since I got back from work an hour ago, it seems to have sorted the problem, as I have had no further pop up Malware warnings. Thankyou very much for your help. Ian                                                     

[AdvancedSetup]

Excellent, glad to hear.

Take care and stay safe out there @GromRider1960

 

[GromRider1960]

Sadly I spoke too soon. Malware warnings coming up again for the same alleged site havytyler.net the same as before. Oh well back to the drawing board. I thought you had cracked it.😟

[AdvancedSetup]

Please post the log showing the detection

 

You can find Scan and Protection logs within the Malwarebytes 4 program in the following location

 

 

RTP stands for Real-Time Protection and is where automatic protection operations would normally be logged

 

 

If you click on the View option you should get something similar to the following with other options available.

 

 

 

 

 

[GromRider1960]

Hi, sorry for the delay, I ran through your initial solution a second time, with the same results. IE It appeared to fix it and then each time I open Chrome, I get the above warnings. Only for the "havytyler" domain, which as far as I am aware I have never visited. I have also checked my other synched devices and as far as I can see, they are all set to not sync?? Again, any help/suggestions highly appreciated. Thanks Ian

 

 

 

 

[AdvancedSetup]

Please provide the log as requested so that we can assist further.

Thanks

 

[GromRider1960]

Apologies, you got pictures from the Log, not the text. Here it is, hopefully this is what you need?

 

Malwarebytes
www.malwarebytes.com

-Log Details-
Protection Event Date: 14/05/2021
Protection Event Time: 20:45
Log File: fb60c04a-b4ec-11eb-b5a6-448a5b9880bf.json

-Software Information-
Version: 4.3.0.98
Components Version: 1.0.1292
Update Package Version: 1.0.40380
Licence: Premium

-System Information-
OS: Windows 10 (Build 19042.985)
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, C:\Program Files (x86)\Google\Chrome\Application\chrome.exe, Blocked, -1, -1, 0.0.0, , 

-Website Data-
Category: Trojan
Domain: havytyler.net
IP Address: 172.67.138.49
Port: 443
Type: Outbound
File: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

(end)

[AdvancedSetup]

Yes, that still shows this is somewhere in Google Chrome and it needs to be removed.

Run Firefox or Opera and I bet neither one of those are having the issue.

Please try following the directions further and cleaning up Google Chrome further. Try uninstalling Extensions if needed and reinstall later.

https://forums.malwarebytes.com/topic/258938-resetting-google-chrome-to-clear-unexpected-issues/

Let us know how that goes please.

Thanks @GromRider1960

 

[GromRider1960]

Ok will do. Just tried IE and Firefox. Does not happen in them as you suggested. Will dive into Chrome and look further as per instructions in link. Thanks.

 

[AdvancedSetup]

Glad we could help.

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