ERROR EDRPlugin Error occured while reporting a MEDRNetCallback message

[RamuduV]

observed below event logs from win 10 PCs.

Please provide more info about below event logs.

 

 

[romb2419]

Getting this event on an 2008 R2 machine as well.

[bw2868]

Happening to us as well

2021-05-11 08:50:57,358 [26] ERROR EDRPlugin Error occured while reporting a MEDRNetCallback message.
EDRPlugin.Native.MEDRException: MEDRLibrary : [10] Network error
   at EDRPlugin.EDRPlugin.MEDRNetCallback(MEDRNET_ERROR_CODES code, String message, IntPtr context)
 

[kareneckert]

This is also happening on our servers.

2021-05-11 09:48:48,134 [52] ERROR EDRPlugin Error occured while reporting a MEDRNetCallback message.
EDRPlugin.Native.MEDRException: MEDRLibrary : [10] Network error
   at EDRPlugin.EDRPlugin.MEDRNetCallback(MEDRNET_ERROR_CODES code, String message, IntPtr context)

 

[KDawg]

Hello Thanks for brining this error to our attention.

This log entry is a new addition to the EDRplugin which prevents the plugin from failing to initialize if there are proxy communication issues.

We have been made aware of the higher than expected number of event viewer logs, and working with our engineering team to get these back down.

We appreciate your patience as we work to resolve.

Many Thanks

[clgzcom]

I am having the same error on a Windows Server 2019 Standard

[romb2419]

Hello Everyone,

Have there been any updates on this issue? Possibly a bug-tracker to reference?

Thank you.

[KDawg]

TY for the bump on this, I have checked in with our Engineering team on the status of this Fix.

I was able to confirm we have continued to work towards a fix that should prevent these errors moving forward.

Tentative target is for a June release, we will keep you informed once this has updated.

Again appreciate the patience and reports on this, we should have resolved soon!

[Nicone2]

@KDawg Is there any option that we can disable in the policies so that we do not get this error while they fix it?

[Taylor9]

I still see these errors in the event viewer logs and have the latest version installed. Is the fix expected to be released in July? 

[Porthos]

I would highly suggest that you open a support ticket with Business Support to work with them directly.

Submit Support Ticket

It can take a few days for a response as ticket volume is high at this time.